Communication protocols in integrated systems

ABSTRACT

A system and methods comprise a touchscreen at a premises. The touchscreen includes a processor coupled to a security system at the premises. User interfaces are presented via the touchscreen. The user interfaces include a security interface that provides control of functions of the security system and access to data collected by the security system, and a network interface that provides access to network devices. A camera at the premises is coupled to the touchscreen via a plurality of interfaces. A security server at a remote location is coupled to the touchscreen via a plurality of channels and a plurality of protocols. The channels include a short message service (SMS) channel, a remote control channel, and an asynchronous event channel. The security server comprises a client interface through which remote client devices exchange data with the touchscreen and the security system.

CROSS REFERENCE TO RELATED APPLICATIONS

This application is a continuation of U.S. patent application Ser. No. 16/849,398, filed Apr. 15, 2020, which is a continuation of U.S. patent application Ser. No. 14/203,141, filed Mar. 10, 2014, now U.S. Pat. No. 10,666,523, which are hereby incorporated by reference in their entirety.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/782,345, filed Mar. 14, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/802,077, filed Mar. 15, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/777,061, filed Mar. 12, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/778,853, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/779,028, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/779,753, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/780,092, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/780,290, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/780,435, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/780,538, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/780,637, filed Mar. 13, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/781,401, filed Mar. 14, 2013.

U.S. patent application Ser. No. 14/203,141 claims the benefit of U.S. Patent Application No. 61/781,713, filed Mar. 14, 2013.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 12/197,946, filed Aug. 25, 2008, now U.S. Pat. No. 8,612,591.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 13/718,851, filed Dec. 18, 2012, now U.S. Pat. No. 10,156,831.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 13/932,837, filed Jul. 1, 2013, now U.S. Pat. No. 9,621,408.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 11/761,745, filed Jun. 12, 2007, now U.S. Pat. No. 8,635,350.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 12/019,568, filed Jan. 24, 2008, now U.S. Pat. No. 10,142,392.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 13/925,181, filed Jun. 24, 2013, now U.S. Pat. No. 10,339,791.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 13/531,757, filed Jun. 25, 2012, now abandoned.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 13/335,279, filed Dec. 22, 2011, now U.S. Pat. No. 11,113,950.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 12/539,537, filed Aug. 11, 2009, now U.S. Pat. No. 10,156,959.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 12/750,470, filed Mar. 30, 2010, now U.S. Pat. No. 9,191,228.

U.S. patent application Ser. No. 14/203,141 is a continuation in part application of U.S. patent application Ser. No. 13/104,932, filed May 10, 2011, now abandoned.

Each of the above applications are hereby incorporated by reference in their entireties.

TECHNICAL FIELD

The embodiments described herein relate generally to a method and apparatus for improving the capabilities of security systems in home and business applications. More particularly, the embodiments described herein relate to a touchscreen device that integrates security system control and functionality with network content interactivity, management and presentation.

BACKGROUND

The field of home and small business security is dominated by technology suppliers who build comprehensive ‘closed’ security systems, where the individual components (sensors, security panels, keypads) operate solely within the confines of a single vendor solution. For example, a wireless motion sensor from vendor A cannot be used with a security panel from vendor B. Each vendor typically has developed sophisticated proprietary wireless technologies to enable the installation and management of wireless sensors, with little or no ability for the wireless devices to operate separate from the vendor's homogeneous system. Furthermore, these traditional systems are extremely limited in their ability to interface either to a local or wide area standards-based network (such as an IP network); most installed systems support only a low-bandwidth, intermittent connection utilizing phone lines or cellular (RF) backup systems. Wireless security technology from providers such as GE Security, Honeywell, and DSC/Tyco are well known in the art, and are examples of this proprietary approach to security systems for home and business.

Furthermore, with the proliferation of the internet, ethernet and WiFi local area networks (LANs) and advanced wide area networks (WANs) that offer high bandwidth, low latency connections (broadband), as well as more advanced wireless WAN data networks (e.g. GPRS or CDMA 1×RTT) there increasingly exists the networking capability to extend these traditional security systems to offer enhanced functionality. In addition, the proliferation of broadband access has driven a corresponding increase in home and small business networking technologies and devices. It is desirable to extend traditional security systems to encompass enhanced functionality such as the ability to control and manage security systems from the world wide web, cellular telephones, or advanced function internet-based devices. Other desired functionality includes an open systems approach to interface home security systems to home and small business networks.

Due to the proprietary approach described above, the traditional vendors are the only ones capable of taking advantage of these new network functions. To date, even though the vast majority of home and business customers have broadband network access in their premises, most security systems do not offer the advanced capabilities associated with high speed, low-latency LANs and WANs. This is primarily because the proprietary vendors have not been able to deliver such technology efficiently or effectively. Solution providers attempting to address this need are becoming known in the art, including three categories of vendors: traditional proprietary hardware providers such as Honeywell and GE Security; third party hard-wired module providers such as Alarm.com, NextAlarm, and uControl; and new proprietary systems providers such as InGrid.

A disadvantage of the prior art technologies of the traditional proprietary hardware providers arises due to the continued proprietary approach of these vendors. As they develop technology in this area it once again operates only with the hardware from that specific vendor, ignoring the need for a heterogeneous, cross-vendor solution. Yet another disadvantage of the prior art technologies of the traditional proprietary hardware providers arises due to the lack of experience and capability of these companies in creating open internet and web based solutions, and consumer friendly interfaces.

A disadvantage of the prior art technologies of the third party hard-wired module providers arises due to the installation and operational complexities and functional limitations associated with hardwiring a new component into existing security systems. Moreover, a disadvantage of the prior art technologies of the new proprietary systems providers arises due to the need to discard all prior technologies, and implement an entirely new form of security system to access the new functionalities associated with broadband and wireless data networks. There remains, therefore, a need for systems, devices, and methods that easily interface to and control the existing proprietary security technologies utilizing a variety of wireless technologies.

INCORPORATION BY REFERENCE

Each patent, patent application, and/or publication mentioned in this specification is herein incorporated by reference in its entirety to the same extent as if each individual patent, patent application, and/or publication was specifically and individually indicated to be incorporated by reference.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram of the integrated security system, under an embodiment.

FIG. 2 is a block diagram of components of the integrated security system, under an embodiment.

FIG. 3 is a block diagram of the gateway software or applications, under an embodiment.

FIG. 4 is a block diagram of the gateway components, under an embodiment.

FIG. 5 is a block diagram of IP device integration with a premise network, under an embodiment.

FIG. 6 is a block diagram of IP device integration with a premise network, under an alternative embodiment.

FIG. 7 is a block diagram of a touchscreen, under an embodiment.

FIG. 8 is an example screenshot of a networked security touchscreen, under an embodiment.

FIG. 9 is a block diagram of network or premise device integration with a premise network, under an embodiment.

FIG. 10 is a block diagram of network or premise device integration with a premise network, under an alternative embodiment.

FIG. 11 is a flow diagram for a method of forming a security network including integrated security system components, under an embodiment.

FIG. 12 is a flow diagram for a method of forming a security network including integrated security system components and network devices, under an embodiment.

FIG. 13 is a flow diagram for installation of an IP device into a private network environment, under an embodiment.

FIG. 14 is a block diagram showing communications among IP devices of the private network environment, under an embodiment.

FIG. 15 is a flow diagram of a method of integrating an external control and management application system with an existing security system, under an embodiment.

FIG. 16 is a block diagram of an integrated security system wirelessly interfacing to proprietary security systems, under an embodiment.

FIG. 17 is a flow diagram for wirelessly ‘learning’ the gateway into an existing security system and discovering extant sensors, under an embodiment.

FIG. 18 is a block diagram of a security system in which the legacy panel is replaced with a wireless security panel wirelessly coupled to a gateway, under an embodiment.

FIG. 19 is a block diagram of a security system in which the legacy panel is replaced with a wireless security panel wirelessly coupled to a gateway, and a touchscreen, under an alternative embodiment.

FIG. 20 is a block diagram of a security system in which the legacy panel is replaced with a wireless security panel connected to a gateway via an Ethernet coupling, under another alternative embodiment.

FIG. 21 is a flow diagram for automatic takeover of a security system, under an embodiment.

FIG. 22 is a flow diagram for automatic takeover of a security system, under an alternative embodiment.

FIG. 23 is a general flow diagram for IP video control, under an embodiment.

FIG. 24 is a block diagram showing camera tunneling, under an embodiment.

FIG. 25 is a flow diagram showing the overall architecture of the iControl SMA services, under an embodiment.

FIG. 26 is a flow diagram showing three event messages being reported, under an embodiment.

DETAILED DESCRIPTION

An integrated security system is described that integrates broadband and mobile access and control with conventional security systems and premise devices to provide a tri-mode security network (broadband, cellular/GSM, POTS access) that enables users to remotely stay connected to their premises. The integrated security system, while delivering remote premise monitoring and control functionality to conventional monitored premise protection, complements existing premise protection equipment. The integrated security system integrates into the premise network and couples wirelessly with the conventional security panel, enabling broadband access to premise security systems. Automation devices (cameras, lamp modules, thermostats, etc.) can be added, enabling users to remotely see live video and/or pictures and control home devices via their personal web portal or webpage, mobile phone, and/or other remote client device. Users can also receive notifications via email or text message when happenings occur, or do not occur, in their home.

Although the detailed description herein contains many specifics for the purposes of illustration, anyone of ordinary skill in the art will appreciate that many variations and alterations to the following details are within the scope of the embodiments described herein. Thus, the following illustrative embodiments are set forth without any loss of generality to, and without imposing limitations upon, the claimed invention.

As described herein, computer networks suitable for use with the embodiments described herein include local area networks (LAN), wide area networks (WAN), Internet, or other connection services and network variations such as the world wide web, the public internet, a private internet, a private computer network, a public network, a mobile network, a cellular network, a value-added network, and the like. Computing devices coupled or connected to the network may be any microprocessor controlled device that permits access to the network, including terminal devices, such as personal computers, workstations, servers, mini computers, main-frame computers, laptop computers, mobile computers, palm top computers, hand held computers, mobile phones, TV set-top boxes, or combinations thereof. The computer network may include one of more LANs, WANs, Internets, and computers. The computers may serve as servers, clients, or a combination thereof.

The integrated security system can be a component of a single system, multiple systems, and/or geographically separate systems. The integrated security system can also be a subcomponent or subsystem of a single system, multiple systems, and/or geographically separate systems. The integrated security system can be coupled to one or more other components (not shown) of a host system or a system coupled to the host system.

One or more components of the integrated security system and/or a corresponding system or application to which the integrated security system is coupled or connected includes and/or runs under and/or in association with a processing system. The processing system includes any collection of processor-based devices or computing devices operating together, or components of processing systems or devices, as is known in the art. For example, the processing system can include one or more of a portable computer, portable communication device operating in a communication network, and/or a network server. The portable computer can be any of a number and/or combination of devices selected from among personal computers, personal digital assistants, portable computing devices, and portable communication devices, but is not so limited. The processing system can include components within a larger computer system.

The processing system of an embodiment includes at least one processor and at least one memory device or subsystem. The processing system can also include or be coupled to at least one database. The term “processor” as generally used herein refers to any logic processing unit, such as one or more central processing units (CPUs), digital signal processors (DSPs), application-specific integrated circuits (ASIC), etc. The processor and memory can be monolithically integrated onto a single chip, distributed among a number of chips or components, and/or provided by some combination of algorithms. The methods described herein can be implemented in one or more of software algorithm(s), programs, firmware, hardware, components, circuitry, in any combination.

The components of any system that includes the integrated security system can be located together or in separate locations. Communication paths couple the components and include any medium for communicating or transferring files among the components. The communication paths include wireless connections, wired connections, and hybrid wireless/wired connections. The communication paths also include couplings or connections to networks including local area networks (LANs), metropolitan area networks (MANs), wide area networks (WANs), proprietary networks, interoffice or backend networks, and the Internet. Furthermore, the communication paths include removable fixed mediums like floppy disks, hard disk drives, and CD-ROM disks, as well as flash RAM, Universal Serial Bus (USB) connections, RS-232 connections, telephone lines, buses, and electronic mail messages.

Aspects of the integrated security system and corresponding systems and methods described herein may be implemented as functionality programmed into any of a variety of circuitry, including programmable logic devices (PLDs), such as field programmable gate arrays (FPGAs), programmable array logic (PAL) devices, electrically programmable logic and memory devices and standard cell-based devices, as well as application specific integrated circuits (ASICs). Some other possibilities for implementing aspects of the integrated security system and corresponding systems and methods include: microcontrollers with memory (such as electronically erasable programmable read only memory (EEPROM)), embedded microprocessors, firmware, software, etc. Furthermore, aspects of the integrated security system and corresponding systems and methods may be embodied in microprocessors having software-based circuit emulation, discrete logic (sequential and combinatorial), custom devices, fuzzy (neural) logic, quantum devices, and hybrids of any of the above device types. Of course the underlying device technologies may be provided in a variety of component types, e.g., metal-oxide semiconductor field-effect transistor (MOSFET) technologies like complementary metal-oxide semiconductor (CMOS), bipolar technologies like emitter-coupled logic (ECL), polymer technologies (e.g., silicon-conjugated polymer and metal-conjugated polymer-metal structures), mixed analog and digital, etc.

It should be noted that any system, method, and/or other components disclosed herein may be described using computer aided design tools and expressed (or represented), as data and/or instructions embodied in various computer-readable media, in terms of their behavioral, register transfer, logic component, transistor, layout geometries, and/or other characteristics. Computer-readable media in which such formatted data and/or instructions may be embodied include, but are not limited to, non-volatile storage media in various forms (e.g., optical, magnetic or semiconductor storage media) and carrier waves that may be used to transfer such formatted data and/or instructions through wireless, optical, or wired signaling media or any combination thereof. Examples of transfers of such formatted data and/or instructions by carrier waves include, but are not limited to, transfers (uploads, downloads, e-mail, etc.) over the Internet and/or other computer networks via one or more data transfer protocols (e.g., HTTP, FTP, SMTP, etc.). When received within a computer system via one or more computer-readable media, such data and/or instruction-based expressions of the above described components may be processed by a processing entity (e.g., one or more processors) within the computer system in conjunction with execution of one or more other computer programs.

Unless the context clearly requires otherwise, throughout the description and the claims, the words “comprise,” “comprising,” and the like are to be construed in an inclusive sense as opposed to an exclusive or exhaustive sense; that is to say, in a sense of “including, but not limited to.” Words using the singular or plural number also include the plural or singular number respectively. Additionally, the words “herein,” “hereunder,” “above,” “below,” and words of similar import, when used in this application, refer to this application as a whole and not to any particular portions of this application. When the word “or” is used in reference to a list of two or more items, that word covers all of the following interpretations of the word: any of the items in the list, all of the items in the list and any combination of the items in the list.

The above description of embodiments of the integrated security system and corresponding systems and methods is not intended to be exhaustive or to limit the systems and methods to the precise forms disclosed. While specific embodiments of, and examples for, the integrated security system and corresponding systems and methods are described herein for illustrative purposes, various equivalent modifications are possible within the scope of the systems and methods, as those skilled in the relevant art will recognize. The teachings of the integrated security system and corresponding systems and methods provided herein can be applied to other systems and methods, not only for the systems and methods described above.

The elements and acts of the various embodiments described above can be combined to provide further embodiments. These and other changes can be made to the integrated security system and corresponding systems and methods in light of the above detailed description.

In accordance with the embodiments described herein, a wireless system (e.g., radio frequency (RF)) is provided that enables a security provider or consumer to extend the capabilities of an existing RF-capable security system or a non-RF-capable security system that has been upgraded to support RF capabilities. The system includes an RF-capable Gateway device (physically located within RF range of the RF-capable security system) and associated software operating on the Gateway device. The system also includes a web server, application server, and remote database providing a persistent store for information related to the system.

The security systems of an embodiment, referred to herein as the iControl security system or integrated security system, extend the value of traditional home security by adding broadband access and the advantages of remote home monitoring and home control through the formation of a security network including components of the integrated security system integrated with a conventional premise security system and a premise local area network (LAN). With the integrated security system, conventional home security sensors, cameras, touchscreen keypads, lighting controls, and/or Internet Protocol (IP) devices in the home (or business) become connected devices that are accessible anywhere in the world from a web browser, mobile phone or through content-enabled touchscreens. The integrated security system experience allows security operators to both extend the value proposition of their monitored security systems and reach new consumers that include broadband users interested in staying connected to their family, home and property when they are away from home.

The integrated security system of an embodiment includes security servers (also referred to herein as iConnect servers or security network servers) and an iHub gateway (also referred to herein as the gateway, the iHub, or the iHub client) that couples or integrates into a home network (e.g., LAN) and communicates directly with the home security panel, in both wired and wireless installations. The security system of an embodiment automatically discovers the security system components (e.g., sensors, etc.) belonging to the security system and connected to a control panel of the security system and provides consumers with full two-way access via web and mobile portals. The gateway supports various wireless protocols and can interconnect with a wide range of control panels offered by security system providers. Service providers and users can then extend the system's capabilities with the additional IP cameras, lighting modules or security devices such as interactive touchscreen keypads. The integrated security system adds an enhanced value to these security systems by enabling consumers to stay connected through email and SMS alerts, photo push, event-based video capture and rule-based monitoring and notifications. This solution extends the reach of home security to households with broadband access.

The integrated security system builds upon the foundation afforded by traditional security systems by layering broadband and mobile access, IP cameras, interactive touchscreens, and an open approach to home automation on top of traditional security system configurations. The integrated security system is easily installed and managed by the security operator, and simplifies the traditional security installation process, as described below.

The integrated security system provides an open systems solution to the home security market. As such, the foundation of the integrated security system customer premises equipment (CPE) approach has been to abstract devices, and allows applications to manipulate and manage multiple devices from any vendor. The integrated security system DeviceConnect technology that enables this capability supports protocols, devices, and panels from GE Security and Honeywell, as well as consumer devices using Z-Wave, IP cameras (e.g., Ethernet, wifi, and Homeplug), and IP touchscreens. The DeviceConnect is a device abstraction layer that enables any device or protocol layer to interoperate with integrated security system components. This architecture enables the addition of new devices supporting any of these interfaces, as well as add entirely new protocols.

The benefit of DeviceConnect is that it provides supplier flexibility. The same consistent touchscreen, web, and mobile user experience operate unchanged on whatever security equipment selected by a security system provider, with the system provider's choice of IP cameras, backend data center and central station software.

The integrated security system provides a complete system that integrates or layers on top of a conventional host security system available from a security system provider. The security system provider therefore can select different components or configurations to offer (e.g., CDMA, GPRS, no cellular, etc.) as well as have iControl modify the integrated security system configuration for the system provider's specific needs (e.g., change the functionality of the web or mobile portal, add a GE or Honeywell-compatible TouchScreen, etc.).

The integrated security system integrates with the security system provider infrastructure for central station reporting directly via Broadband and GPRS alarm transmissions. Traditional dial-up reporting is supported via the standard panel connectivity. Additionally, the integrated security system provides interfaces for advanced functionality to the CMS, including enhanced alarm events, system installation optimizations, system test verification, video verification, 2-way voice over IP and GSM.

The integrated security system is an IP centric system that includes broadband connectivity so that the gateway augments the existing security system with broadband and GPRS connectivity. If broadband is down or unavailable GPRS may be used, for example. The integrated security system supports GPRS connectivity using an optional wireless package that includes a GPRS modem in the gateway. The integrated security system treats the GPRS connection as a higher cost though flexible option for data transfers. In an embodiment the GPRS connection is only used to route alarm events (e.g., for cost), however the gateway can be configured (e.g., through the iConnect server interface) to act as a primary channel and pass any or all events over GPRS. Consequently, the integrated security system does not interfere with the current plain old telephone service (POTS) security panel interface. Alarm events can still be routed through POTS; however the gateway also allows such events to be routed through a broadband or GPRS connection as well. The integrated security system provides a web application interface to the CSR tool suite as well as XML web services interfaces for programmatic integration between the security system provider's existing call center products. The integrated security system includes, for example, APIs that allow the security system provider to integrate components of the integrated security system into a custom call center interface. The APIs include XML web service APIs for integration of existing security system provider call center applications with the integrated security system service. All functionality available in the CSR Web application is provided with these API sets. The Java and XML-based APIs of the integrated security system support provisioning, billing, system administration, CSR, central station, portal user interfaces, and content management functions, to name a few. The integrated security system can provide a customized interface to the security system provider's billing system, or alternatively can provide security system developers with APIs and support in the integration effort.

The integrated security system provides or includes business component interfaces for provisioning, administration, and customer care to name a few. Standard templates and examples are provided with a defined customer professional services engagement to help integrate OSS/BSS systems of a Service Provider with the integrated security system.

The integrated security system components support and allow for the integration of customer account creation and deletion with a security system. The iConnect APIs provides access to the provisioning and account management system in iConnect and provide full support for account creation, provisioning, and deletion. Depending on the requirements of the security system provider, the iConnect APIs can be used to completely customize any aspect of the integrated security system backend operational system.

The integrated security system includes a gateway that supports the following standards-based interfaces, to name a few: Ethernet IP communications via Ethernet ports on the gateway, and standard XML/TCP/IP protocols and ports are employed over secured SSL sessions; USB 2.0 via ports on the gateway; 802.11b/g/n IP communications; GSM/GPRS RF WAN communications; CDMA 1×RTT RF WAN communications (optional, can also support EVDO and 3G technologies).

The gateway supports the following proprietary interfaces, to name a few: interfaces including Dialog RF network (319.5 MHz) and RS485 Superbus 2000 wired interface; RF mesh network (908 MHz); and interfaces including RF network (345 MHz) and RS485/RS232bus wired interfaces.

Regarding security for the IP communications (e.g., authentication, authorization, encryption, anti-spoofing, etc), the integrated security system uses SSL to encrypt all IP traffic, using server and client-certificates for authentication, as well as authentication in the data sent over the SSL-encrypted channel. For encryption, integrated security system issues public/private key pairs at the time/place of manufacture, and certificates are not stored in any online storage in an embodiment.

The integrated security system does not need any special rules at the customer premise and/or at the security system provider central station because the integrated security system makes outgoing connections using TCP over the standard HTTP and HTTPS ports. Provided outbound TCP connections are allowed then no special requirements on the firewalls are necessary.

FIG. 1 is a block diagram of the integrated security system 100, under an embodiment. The integrated security system 100 of an embodiment includes the gateway 102 and the security servers 104 coupled to the conventional home security system 110. At a customer's home or business, the gateway 102 connects and manages the diverse variety of home security and self-monitoring devices. The gateway 102 communicates with the iConnect Servers 104 located in the service provider's data center 106 (or hosted in integrated security system data center), with the communication taking place via a communication network 108 or other network (e.g., cellular network, internet, etc.). These servers 104 manage the system integrations necessary to deliver the integrated system service described herein. The combination of the gateway 102 and the iConnect servers 104 enable a wide variety of remote client devices 120 (e.g., PCs, mobile phones and PDAs) allowing users to remotely stay in touch with their home, business and family. In addition, the technology allows home security and self-monitoring information, as well as relevant third party content such as traffic and weather, to be presented in intuitive ways within the home, such as on advanced touchscreen keypads.

The integrated security system service (also referred to as iControl service) can be managed by a service provider via browser-based Maintenance and Service Management applications that are provided with the iConnect Servers. Or, if desired, the service can be more tightly integrated with existing OSS/BSS and service delivery systems via the iConnect web services-based XML APIs.

The integrated security system service can also coordinate the sending of alarms to the home security Central Monitoring Station (CMS) 199. Alarms are passed to the CMS 199 using standard protocols such as Contact ID or SIA and can be generated from the home security panel location as well as by iConnect server 104 conditions (such as lack of communications with the integrated security system). In addition, the link between the security servers 104 and CMS 199 provides tighter integration between home security and self-monitoring devices and the gateway 102. Such integration enables advanced security capabilities such as the ability for CMS personnel to view photos taken at the time a burglary alarm was triggered. For maximum security, the gateway 102 and iConnect servers 104 support the use of a mobile network (both GPRS and CDMA options are available) as a backup to the primary broadband connection.

The integrated security system service is delivered by hosted servers running software components that communicate with a variety of client types while interacting with other systems. FIG. 2 is a block diagram of components of the integrated security system 100, under an embodiment. Following is a more detailed description of the components.

The iConnect servers 104 support a diverse collection of clients 120 ranging from mobile devices, to PCs, to in-home security devices, to a service provider's internal systems. Most clients 120 are used by end-users, but there are also a number of clients 120 that are used to operate the service.

Clients 120 used by end-users of the integrated security system 100 include, but are not limited to, the following:

-   -   Clients based on gateway client applications 202 (e.g., a         processor-based device running the gateway technology that         manages home security and automation devices).     -   A web browser 204 accessing a Web Portal application, performing         end-user configuration and customization of the integrated         security system service as well as monitoring of in-home device         status, viewing photos and video, etc. Device and user         management can also be performed by this portal application.     -   A mobile device 206 (e.g., PDA, mobile phone, etc.) accessing         the integrated security system Mobile Portal. This type of         client 206 is used by end-users to view system status and         perform operations on devices (e.g., turning on a lamp, arming a         security panel, etc.) rather than for system configuration tasks         such as adding a new device or user.     -   PC or browser-based “widget” containers 208 that present         integrated security system service content, as well as other         third-party content, in simple, targeted ways (e.g. a widget         that resides on a PC desktop and shows live video from a single         in-home camera). “Widget” as used herein means applications or         programs in the system.     -   Touchscreen home security keypads 208 and advanced in-home         devices that present a variety of content widgets via an         intuitive touchscreen user interface.     -   Notification recipients 210 (e.g., cell phones that receive         SMS-based notifications when certain events occur (or don't         occur), email clients that receive an email message with similar         information, etc.).     -   Custom-built clients (not shown) that access the iConnect web         services XML API to interact with users' home security and         self-monitoring information in new and unique ways. Such clients         could include new types of mobile devices, or complex         applications where integrated security system content is         integrated into a broader set of application features.

In addition to the end-user clients, the iConnect servers 104 support PC browser-based Service Management clients that manage the ongoing operation of the overall service. These clients run applications that handle tasks such as provisioning, service monitoring, customer support and reporting.

There are numerous types of server components of the iConnect servers 104 of an embodiment including, but not limited to, the following: Business Components which manage information about all of the home security and self-monitoring devices; End-User Application Components which display that information for users and access the Business Components via published XML APIs; and Service Management Application Components which enable operators to administer the service (these components also access the Business Components via the XML APIs, and also via published SNMP MIBs).

The server components provide access to, and management of, the objects associated with an integrated security system installation. The top-level object is the “network.” It is a location where a gateway 102 is located, and is also commonly referred to as a site or premises; the premises can include any type of structure (e.g., home, office, warehouse, etc.) at which a gateway 102 is located. Users can only access the networks to which they have been granted permission. Within a network, every object monitored by the gateway 102 is called a device. Devices include the sensors, cameras, home security panels and automation devices, as well as the controller or processor-based device running the gateway applications.

Various types of interactions are possible between the objects in a system. Automations define actions that occur as a result of a change in state of a device. For example, take a picture with the front entry camera when the front door sensor changes to “open”. Notifications are messages sent to users to indicate that something has occurred, such as the front door going to “open” state, or has not occurred (referred to as an iWatch notification). Schedules define changes in device states that are to take place at predefined days and times. For example, set the security panel to “Armed” mode every weeknight at 11:00 pm.

The iConnect Business Components are responsible for orchestrating all of the low-level service management activities for the integrated security system service. They define all of the users and devices associated with a network (site), analyze how the devices interact, and trigger associated actions (such as sending notifications to users). All changes in device states are monitored and logged. The Business Components also manage all interactions with external systems as required, including sending alarms and other related self-monitoring data to the home security Central Monitoring System (CMS) 199. The Business Components are implemented as portable Java J2EE Servlets, but are not so limited.

The following iConnect Business Components manage the main elements of the integrated security system service, but the embodiment is not so limited:

-   -   A Registry Manager 220 defines and manages users and networks.         This component is responsible for the creation, modification and         termination of users and networks. It is also where a user's         access to networks is defined.     -   A Network Manager 222 defines and manages security and         self-monitoring devices that are deployed on a network (site).         This component handles the creation, modification, deletion and         configuration of the devices, as well as the creation of         automations, schedules and notification rules associated with         those devices.     -   A Data Manager 224 manages access to current and logged state         data for an existing network and its devices. This component         specifically does not provide any access to network management         capabilities, such as adding new devices to a network, which are         handled exclusively by the Network Manager 222.     -   To achieve optimal performance for all types of queries, data         for current device states is stored separately from historical         state data (a.k.a. “logs”) in the database. A Log Data Manager         226 performs ongoing transfers of current device state data to         the historical data log tables.

Additional iConnect Business Components handle direct communications with certain clients and other systems, for example:

-   -   An iHub Manager 228 directly manages all communications with         gateway clients, including receiving information about device         state changes, changing the configuration of devices, and         pushing new versions of the gateway client to the hardware it is         running on.     -   A Notification Manager 230 is responsible for sending all         notifications to clients via SMS (mobile phone messages), email         (via a relay server like an SMTP email server), etc.     -   An Alarm and CMS Manager 232 sends critical server-generated         alarm events to the home security Central Monitoring Station         (CMS) and manages all other communications of integrated         security system service data to and from the CMS.     -   The Element Management System (EMS) 234 is an iControl Business         Component that manages all activities associated with service         installation, scaling and monitoring, and filters and packages         service operations data for use by service management         applications. The SNMP MIBs published by the EMS can also be         incorporated into any third party monitoring system if desired.

The iConnect Business Components store information about the objects that they manage in the iControl Service Database 240 and in the iControl Content Store 242. The iControl Content Store is used to store media objects like video, photos and widget content, while the Service Database stores information about users, networks, and devices. Database interaction is performed via a JDBC interface. For security purposes, the Business Components manage all data storage and retrieval.

The iControl Business Components provide web services-based APIs that application components use to access the Business Components' capabilities. Functions of application components include presenting integrated security system service data to end-users, performing administrative duties, and integrating with external systems and back-office applications.

The primary published APIs for the iConnect Business Components include, but are not limited to, the following:

-   -   A Registry Manager API 252 provides access to the Registry         Manager Business Component's functionality, allowing management         of networks and users.     -   A Network Manager API 254 provides access to the Network Manager         Business Component's functionality, allowing management of         devices on a network.     -   A Data Manager API 256 provides access to the Data Manager         Business Component's functionality, such as setting and         retrieving (current and historical) data about device states.     -   A Provisioning API 258 provides a simple way to create new         networks and configure initial default properties.

Each API of an embodiment includes two modes of access: Java API or XML API. The XML APIs are published as web services so that they can be easily accessed by applications or servers over a network. The Java APIs are a programmer-friendly wrapper for the XML APIs. Application components and integrations written in Java should generally use the Java APIs rather than the XML APIs directly.

The iConnect Business Components also have an XML-based interface 260 for quickly adding support for new devices to the integrated security system. This interface 260, referred to as DeviceConnect 260, is a flexible, standards-based mechanism for defining the properties of new devices and how they can be managed. Although the format is flexible enough to allow the addition of any type of future device, pre-defined XML profiles are currently available for adding common types of devices such as sensors (SensorConnect), home security panels (PanelConnect) and IP cameras (CameraConnect).

The iConnect End-User Application Components deliver the user interfaces that run on the different types of clients supported by the integrated security system service. The components are written in portable Java J2EE technology (e.g., as Java Servlets, as JavaServer Pages (JSPs), etc.) and they all interact with the iControl Business Components via the published APIs.

The following End-User Application Components generate CSS-based HTML/JavaScript that is displayed on the target client. These applications can be dynamically branded with partner-specific logos and URL links (such as Customer Support, etc.). The End-User Application Components of an embodiment include, but are not limited to, the following:

-   -   An iControl Activation Application 270 that delivers the first         application that a user sees when they set up the integrated         security system service. This wizard-based web browser         application securely associates a new user with a purchased         gateway and the other devices included with it as a kit (if         any). It primarily uses functionality published by the         Provisioning API.     -   An iControl Web Portal Application 272 runs on PC browsers and         delivers the web-based interface to the integrated security         system service. This application allows users to manage their         networks (e.g. add devices and create automations) as well as to         view/change device states, and manage pictures and videos.         Because of the wide scope of capabilities of this application,         it uses three different Business Component APIs that include the         Registry Manager API, Network Manager API, and Data Manager API,         but the embodiment is not so limited.     -   An iControl Mobile Portal 274 is a small-footprint web-based         interface that runs on mobile phones and PDAs. This interface is         optimized for remote viewing of device states and         pictures/videos rather than network management. As such, its         interaction with the Business Components is primarily via the         Data Manager API.     -   Custom portals and targeted client applications can be provided         that leverage the same Business Component APIs used by the above         applications.     -   A Content Manager Application Component 276 delivers content to         a variety of clients. It sends multimedia-rich user interface         components to widget container clients (both PC and         browser-based), as well as to advanced touchscreen keypad         clients. In addition to providing content directly to end-user         devices, the Content Manager 276 provides widget-based user         interface components to satisfy requests from other Application         Components such as the iControl Web 272 and Mobile 274 portals.

A number of Application Components are responsible for overall management of the service. These pre-defined applications, referred to as Service Management Application Components, are configured to offer off-the-shelf solutions for production management of the integrated security system service including provisioning, overall service monitoring, customer support, and reporting, for example. The Service Management Application Components of an embodiment include, but are not limited to, the following:

-   -   A Service Management Application 280 allows service         administrators to perform activities associated with service         installation, scaling and monitoring/alerting. This application         interacts heavily with the Element Management System (EMS)         Business Component to execute its functionality, and also         retrieves its monitoring data from that component via protocols         such as SNMP MIBs.     -   A Kitting Application 282 is used by employees performing         service provisioning tasks. This application allows home         security and self-monitoring devices to be associated with         gateways during the warehouse kitting process.     -   A CSR Application and Report Generator 284 is used by personnel         supporting the integrated security system service, such as CSRs         resolving end-user issues and employees enquiring about overall         service usage. The push of new gateway firmware to deployed         gateways is also managed by this application.

The iConnect servers 104 also support custom-built integrations with a service provider's existing OSS/BSS, CSR and service delivery systems 290. Such systems can access the iConnect web services XML API to transfer data to and from the iConnect servers 104. These types of integrations can compliment or replace the PC browser-based Service Management applications, depending on service provider needs.

As described above, the integrated security system of an embodiment includes a gateway, or iHub. The gateway of an embodiment includes a device that is deployed in the home or business and couples or connects the various third-party cameras, home security panels, sensors and devices to the iConnect server over a WAN connection as described in detail herein. The gateway couples to the home network and communicates directly with the home security panel in both wired and wireless sensor installations. The gateway is configured to be low-cost, reliable and thin so that it complements the integrated security system network-based architecture.

The gateway supports various wireless protocols and can interconnect with a wide range of home security control panels. Service providers and users can then extend the system's capabilities by adding IP cameras, lighting modules and additional security devices. The gateway is configurable to be integrated into many consumer appliances, including set-top boxes, routers and security panels. The small and efficient footprint of the gateway enables this portability and versatility, thereby simplifying and reducing the overall cost of the deployment.

FIG. 3 is a block diagram of the gateway 102 including gateway software or applications, under an embodiment. The gateway software architecture is relatively thin and efficient, thereby simplifying its integration into other consumer appliances such as set-top boxes, routers, touch screens and security panels. The software architecture also provides a high degree of security against unauthorized access. This section describes the various key components of the gateway software architecture.

The gateway application layer 302 is the main program that orchestrates the operations performed by the gateway. The Security Engine 304 provides robust protection against intentional and unintentional intrusion into the integrated security system network from the outside world (both from inside the premises as well as from the WAN). The Security Engine 304 of an embodiment comprises one or more sub-modules or components that perform functions including, but not limited to, the following:

-   -   Encryption including 128-bit SSL encryption for gateway and         iConnect server communication to protect user data privacy and         provide secure communication.     -   Bi-directional authentication between the gateway and iConnect         server in order to prevent unauthorized spoofing and attacks.         Data sent from the iConnect server to the gateway application         (or vice versa) is digitally signed as an additional layer of         security. Digital signing provides both authentication and         validation that the data has not been altered in transit.     -   Camera SSL encapsulation because picture and video traffic         offered by off-the-shelf networked IP cameras is not secure when         traveling over the Internet. The gateway provides for 128-bit         SSL encapsulation of the user picture and video data sent over         the internet for complete user security and privacy.     -   802.11b/g/n with WPA-2 security to ensure that wireless camera         communications always takes place using the strongest available         protection.     -   A gateway-enabled device is assigned a unique activation key for         activation with an iConnect server. This ensures that only valid         gateway-enabled devices can be activated for use with the         specific instance of iConnect server in use. Attempts to         activate gateway-enabled devices by brute force are detected by         the Security Engine. Partners deploying gateway-enabled devices         have the knowledge that only a gateway with the correct serial         number and activation key can be activated for use with an         iConnect server. Stolen devices, devices attempting to         masquerade as gateway-enabled devices, and malicious outsiders         (or insiders as knowledgeable but nefarious customers) cannot         effect other customers' gateway-enabled devices.

As standards evolve, and new encryption and authentication methods are proven to be useful, and older mechanisms proven to be breakable, the security manager can be upgraded “over the air” to provide new and better security for communications between the iConnect server and the gateway application, and locally at the premises to remove any risk of eavesdropping on camera communications.

A Remote Firmware Download module 306 allows for seamless and secure updates to the gateway firmware through the iControl Maintenance Application on the server 104, providing a transparent, hassle-free mechanism for the service provider to deploy new features and bug fixes to the installed user base. The firmware download mechanism is tolerant of connection loss, power interruption and user interventions (both intentional and unintentional). Such robustness reduces down time and customer support issues. Gateway firmware can be remotely download either for one gateway at a time, a group of gateways, or in batches.

The Automations engine 308 manages the user-defined rules of interaction between the different devices (e.g. when door opens turn on the light). Though the automation rules are programmed and reside at the portal/server level, they are cached at the gateway level in order to provide short latency between device triggers and actions.

DeviceConnect 310 includes definitions of all supported devices (e.g., cameras, security panels, sensors, etc.) using a standardized plug-in architecture. The DeviceConnect module 310 offers an interface that can be used to quickly add support for any new device as well as enabling interoperability between devices that use different technologies/protocols. For common device types, pre-defined sub-modules have been defined, making supporting new devices of these types even easier. SensorConnect 312 is provided for adding new sensors, CameraConnect 316 for adding IP cameras, and PanelConnect 314 for adding home security panels.

The Schedules engine 318 is responsible for executing the user defined schedules (e.g., take a picture every five minutes; every day at 8 am set temperature to 65 degrees Fahrenheit, etc.). Though the schedules are programmed and reside at the iConnect server level they are sent to the scheduler within the gateway application. The Schedules Engine 318 then interfaces with SensorConnect 312 to ensure that scheduled events occur at precisely the desired time.

The Device Management module 320 is in charge of all discovery, installation and configuration of both wired and wireless IP devices (e.g., cameras, etc.) coupled or connected to the system. Networked IP devices, such as those used in the integrated security system, require user configuration of many IP and security parameters—to simplify the user experience and reduce the customer support burden, the device management module of an embodiment handles the details of this configuration. The device management module also manages the video routing module described below.

The video routing engine 322 is responsible for delivering seamless video streams to the user with zero-configuration. Through a multi-step, staged approach the video routing engine uses a combination of UPnP port-forwarding, relay server routing and STUN/TURN peer-to-peer routing.

FIG. 4 is a block diagram of components of the gateway 102, under an embodiment. Depending on the specific set of functionality desired by the service provider deploying the integrated security system service, the gateway 102 can use any of a number of processors 402, due to the small footprint of the gateway application firmware. In an embodiment, the gateway could include the Broadcom BCM5354 as the processor for example. In addition, the gateway 102 includes memory (e.g., FLASH 404, RAM 406, etc.) and any number of input/output (I/O) ports 408.

Referring to the WAN portion 410 of the gateway 102, the gateway 102 of an embodiment can communicate with the iConnect server using a number of communication types and/or protocols, for example Broadband 412, GPRS 414 and/or Public Switched Telephone Network (PTSN) 416 to name a few. In general, broadband communication 412 is the primary means of connection between the gateway 102 and the iConnect server 104 and the GPRS/CDMA 414 and/or PSTN 416 interfaces acts as backup for fault tolerance in case the user's broadband connection fails for whatever reason, but the embodiment is not so limited.

Referring to the LAN portion 420 of the gateway 102, various protocols and physical transceivers can be used to communicate to off-the-shelf sensors and cameras. The gateway 102 is protocol-agnostic and technology-agnostic and as such can easily support almost any device networking protocol. The gateway 102 can, for example, support GE and Honeywell security RF protocols 422, Z-Wave 424, serial (RS232 and RS485) 426 for direct connection to security panels as well as WiFi 428 (802.11b/g) for communication to WiFi cameras.

The integrated security system includes couplings or connections among a variety of IP devices or components, and the device management module is in charge of the discovery, installation and configuration of the IP devices coupled or connected to the system, as described above. The integrated security system of an embodiment uses a “sandbox” network to discover and manage all IP devices coupled or connected as components of the system. The IP devices of an embodiment include wired devices, wireless devices, cameras, interactive touchscreens, and security panels to name a few. These devices can be wired via ethernet cable or Wifi devices, all of which are secured within the sandbox network, as described below. The “sandbox” network is described in detail below.

FIG. 5 is a block diagram 500 of network or premise device integration with a premise network 250, under an embodiment. In an embodiment, network devices 255-257 are coupled to the gateway 102 using a secure network coupling or connection such as SSL over an encrypted 802.11 link (utilizing for example WPA-2 security for the wireless encryption). The network coupling or connection between the gateway 102 and the network devices 255-257 is a private coupling or connection in that it is segregated from any other network couplings or connections. The gateway 102 is coupled to the premise router/firewall 252 via a coupling with a premise LAN 250. The premise router/firewall 252 is coupled to a broadband modem 251, and the broadband modem 251 is coupled to a WAN 200 or other network outside the premise. The gateway 102 thus enables or forms a separate wireless network, or sub-network, that includes some number of devices and is coupled or connected to the LAN 250 of the host premises. The gateway sub-network can include, but is not limited to, any number of other devices like WiFi IP cameras, security panels (e.g., IP-enabled), and security touchscreens, to name a few. The gateway 102 manages or controls the sub-network separately from the LAN 250 and transfers data and information between components of the sub-network and the LAN 250/WAN 200, but is not so limited. Additionally, other network devices 254 can be coupled to the LAN 250 without being coupled to the gateway 102.

FIG. 6 is a block diagram 600 of network or premise device integration with a premise network 250, under an alternative embodiment. The network or premise devices 255-257 are coupled to the gateway 102. The network coupling or connection between the gateway 102 and the network devices 255-257 is a private coupling or connection in that it is segregated from any other network couplings or connections. The gateway 102 is coupled or connected between the premise router/firewall 252 and the broadband modem 251. The broadband modem 251 is coupled to a WAN 200 or other network outside the premise, while the premise router/firewall 252 is coupled to a premise LAN 250. As a result of its location between the broadband modem 251 and the premise router/firewall 252, the gateway 102 can be configured or function as the premise router routing specified data between the outside network (e.g., WAN 200) and the premise router/firewall 252 of the LAN 250. As described above, the gateway 102 in this configuration enables or forms a separate wireless network, or sub-network, that includes the network or premise devices 255-257 and is coupled or connected between the LAN 250 of the host premises and the WAN 200. The gateway sub-network can include, but is not limited to, any number of network or premise devices 255-257 like WiFi IP cameras, security panels (e.g., IP-enabled), and security touchscreens, to name a few. The gateway 102 manages or controls the sub-network separately from the LAN 250 and transfers data and information between components of the sub-network and the LAN 250/WAN 200, but is not so limited. Additionally, other network devices 254 can be coupled to the LAN 250 without being coupled to the gateway 102.

The examples described above with reference to FIGS. 5 and 6 are presented only as examples of IP device integration. The integrated security system is not limited to the type, number and/or combination of IP devices shown and described in these examples, and any type, number and/or combination of IP devices is contemplated within the scope of this disclosure as capable of being integrated with the premise network.

The integrated security system of an embodiment includes a touchscreen (also referred to as the iControl touchscreen or integrated security system touchscreen), as described above, which provides core security keypad functionality, content management and presentation, and embedded systems design. The networked security touchscreen system of an embodiment enables a consumer or security provider to easily and automatically install, configure and manage the security system and touchscreen located at a customer premise. Using this system the customer may access and control the local security system, local IP devices such as cameras, local sensors and control devices (such as lighting controls or pipe freeze sensors), as well as the local security system panel and associated security sensors (such as door/window, motion, and smoke detectors). The customer premise may be a home, business, and/or other location equipped with a wired or wireless broadband IP connection.

The system of an embodiment includes a touchscreen with a configurable software user interface and/or a gateway device (e.g., iHub) that couples or connects to a premise security panel through a wired or wireless connection, and a remote server that provides access to content and information from the premises devices to a user when they are remote from the home. The touchscreen supports broadband and/or WAN wireless connectivity. In this embodiment, the touchscreen incorporates an IP broadband connection (e.g., Wifi radio, Ethernet port, etc.), and/or a cellular radio (e.g., GPRS/GSM, CDMA, WiMax, etc.). The touchscreen described herein can be used as one or more of a security system interface panel and a network user interface (UI) that provides an interface to interact with a network (e.g., LAN, WAN, internet, etc.).

The touchscreen of an embodiment provides an integrated touchscreen and security panel as an all-in-one device. Once integrated using the touchscreen, the touchscreen and a security panel of a premise security system become physically co-located in one device, and the functionality of both may even be co-resident on the same CPU and memory (though this is not required).

The touchscreen of an embodiment also provides an integrated IP video and touchscreen UI. As such, the touchscreen supports one or more standard video CODECs/players (e.g., H.264, Flash Video, MOV, MPEG4, M-JPEG, etc.). The touchscreen UI then provides a mechanism (such as a camera or video widget) to play video. In an embodiment the video is streamed live from an IP video camera. In other embodiments the video comprises video clips or photos sent from an IP camera or from a remote location.

The touchscreen of an embodiment provides a configurable user interface system that includes a configuration supporting use as a security touchscreen. In this embodiment, the touchscreen utilizes a modular user interface that allows components to be modified easily by a service provider, an installer, or even the end user. Examples of such a modular approach include using Flash widgets, HTML-based widgets, or other downloadable code modules such that the user interface of the touchscreen can be updated and modified while the application is running. In an embodiment the touchscreen user interface modules can be downloaded over the internet. For example, a new security configuration widget can be downloaded from a standard web server, and the touchscreen then loads such configuration app into memory, and inserts it in place of the old security configuration widget. The touchscreen of an embodiment is configured to provide a self-install user interface.

Embodiments of the networked security touchscreen system described herein include a touchscreen device with a user interface that includes a security toolbar providing one or more functions including arm, disarm, panic, medic, and alert. The touchscreen therefore includes at least one screen having a separate region of the screen dedicated to a security toolbar. The security toolbar of an embodiment is present in the dedicated region at all times that the screen is active.

The touchscreen of an embodiment includes a home screen having a separate region of the screen allocated to managing home-based functions. The home-based functions of an embodiment include managing, viewing, and/or controlling IP video cameras. In this embodiment, regions of the home screen are allocated in the form of widget icons; these widget icons (e.g. for cameras, thermostats, lighting, etc) provide functionality for managing home systems. So, for example, a displayed camera icon, when selected, launches a Camera Widget, and the Camera widget in turn provides access to video from one or more cameras, as well as providing the user with relevant camera controls (take a picture, focus the camera, etc.)

The touchscreen of an embodiment includes a home screen having a separate region of the screen allocated to managing, viewing, and/or controlling internet-based content or applications. For example, the Widget Manager UI presents a region of the home screen (up to and including the entire home screen) where internet widgets icons such as weather, sports, etc. may be accessed). Each of these icons may be selected to launch their respective content services.

The touchscreen of an embodiment is integrated into a premise network using the gateway, as described above. The gateway as described herein functions to enable a separate wireless network, or sub-network, that is coupled, connected, or integrated with another network (e.g., WAN, LAN of the host premises, etc.). The sub-network enabled by the gateway optimizes the installation process for IP devices, like the touchscreen, that couple or connect to the sub-network by segregating these IP devices from other such devices on the network. This segregation of the IP devices of the sub-network further enables separate security and privacy policies to be implemented for these IP devices so that, where the IP devices are dedicated to specific functions (e.g., security), the security and privacy policies can be tailored specifically for the specific functions. Furthermore, the gateway and the sub-network it forms enables the segregation of data traffic, resulting in faster and more efficient data flow between components of the host network, components of the sub-network, and between components of the sub-network and components of the network.

The touchscreen of an embodiment includes a core functional embedded system that includes an embedded operating system, required hardware drivers, and an open system interface to name a few. The core functional embedded system can be provided by or as a component of a conventional security system (e.g., security system available from GE Security). These core functional units are used with components of the integrated security system as described herein. Note that portions of the touchscreen description below may include reference to a host premise security system (e.g., GE security system), but these references are included only as an example and do not limit the touchscreen to integration with any particular security system.

As an example, regarding the core functional embedded system, a reduced memory footprint version of embedded Linux forms the core operating system in an embodiment, and provides basic TCP/IP stack and memory management functions, along with a basic set of low-level graphics primitives. A set of device drivers is also provided or included that offer low-level hardware and network interfaces. In addition to the standard drivers, an interface to the RS485 bus is included that couples or connects to the security system panel (e.g., GE Concord panel). The interface may, for example, implement the Superbus 2000 protocol, which can then be utilized by the more comprehensive transaction-level security functions implemented in PanelConnect technology (e.g SetAlarmLevel (int level, int partition, char *accessCode)). Power control drivers are also provided.

FIG. 7 is a block diagram of a touchscreen 700 of the integrated security system, under an embodiment. The touchscreen 700 generally includes an application/presentation layer 702 with a resident application 704, and a core engine 706. The touchscreen 700 also includes one or more of the following, but is not so limited: applications of premium services 710, widgets 712, a caching proxy 714, network security 716, network interface 718, security object 720, applications supporting devices 722, PanelConnect API 724, a gateway interface 726, and one or more ports 728.

More specifically, the touchscreen, when configured as a home security device, includes but is not limited to the following application or software modules: RS 485 and/or RS-232 bus security protocols to conventional home security system panel (e.g., GE Concord panel); functional home security classes and interfaces (e.g. Panel ARM state, Sensor status, etc.); Application/Presentation layer or engine; Resident Application; Consumer Home Security Application; installer home security application; core engine; and System bootloader/Software Updater. The core Application engine and system bootloader can also be used to support other advanced content and applications. This provides a seamless interaction between the premise security application and other optional services such as weather widgets or IP cameras.

An alternative configuration of the touchscreen includes a first Application engine for premise security and a second Application engine for all other applications. The integrated security system application engine supports content standards such as HTML, XML, Flash, etc. and enables a rich consumer experience for all ‘widgets’, whether security-based or not. The touchscreen thus provides service providers the ability to use web content creation and management tools to build and download any ‘widgets’ regardless of their functionality.

As discussed above, although the Security Applications have specific low-level functional requirements in order to interface with the premise security system, these applications make use of the same fundamental application facilities as any other ‘widget’, application facilities that include graphical layout, interactivity, application handoff, screen management, and network interfaces, to name a few.

Content management in the touchscreen provides the ability to leverage conventional web development tools, performance optimized for an embedded system, service provider control of accessible content, content reliability in a consumer device, and consistency between ‘widgets’ and seamless widget operational environment. In an embodiment of the integrated security system, widgets are created by web developers and hosted on the integrated security system Content Manager (and stored in the Content Store database). In this embodiment the server component caches the widgets and offers them to consumers through the web-based integrated security system provisioning system. The servers interact with the advanced touchscreen using HTTPS interfaces controlled by the core engine and dynamically download widgets and updates as needed to be cached on the touchscreen. In other embodiments widgets can be accessed directly over a network such as the Internet without needing to go through the iControl Content Manager

Referring to FIG. 7 , the touchscreen system is built on a tiered architecture, with defined interfaces between the Application/Presentation Layer (the Application Engine) on the top, the Core Engine in the middle, and the security panel and gateway APIs at the lower level. The architecture is configured to provide maximum flexibility and ease of maintenance.

The application engine of the touchscreen provides the presentation and interactivity capabilities for all applications (widgets) that run on the touchscreen, including both core security function widgets and third party content widgets. FIG. 8 is an example screenshot 800 of a networked security touchscreen, under an embodiment. This example screenshot 800 includes three interfaces or user interface (UI) components 802-806, but is not so limited. A first UI 802 of the touchscreen includes icons by which a user controls or accesses functions and/or components of the security system (e.g., “Main”, “Panic”, “Medic”, “Fire”, state of the premise alarm system (e.g., disarmed, armed, etc.), etc.); the first UI 802, which is also referred to herein as a security interface, is always presented on the touchscreen. A second UI 804 of the touchscreen includes icons by which a user selects or interacts with services and other network content (e.g., clock, calendar, weather, stocks, news, sports, photos, maps, music, etc.) that is accessible via the touchscreen. The second UI 804 is also referred to herein as a network interface or content interface. A third UI 806 of the touchscreen includes icons by which a user selects or interacts with additional services or componets (e.g., intercom control, security, cameras coupled to the system in particular regions (e.g., front door, baby, etc.) available via the touchscreen.

A component of the application engine is the Presentation Engine, which includes a set of libraries that implement the standards-based widget content (e.g., XML, HTML, JavaScript, Flash) layout and interactivity. This engine provides the widget with interfaces to dynamically load both graphics and application logic from third parties, support high level data description language as well as standard graphic formats. The set of web content-based functionality available to a widget developer is extended by specific touchscreen functions implemented as local web services by the Core Engine.

The resident application of the touchscreen is the master service that controls the interaction of all widgets in the system, and enforces the business and security rules required by the service provider. For example, the resident application determines the priority of widgets, thereby enabling a home security widget to override resource requests from a less critical widget (e.g. a weather widget). The resident application also monitors widget behavior, and responds to client or server requests for cache updates.

The core engine of the touchscreen manages interaction with other components of the integrated security system, and provides an interface through which the resident application and authorized widgets can get information about the home security system, set alarms, install sensors, etc. At the lower level, the Core Engine's main interactions are through the PanelConnect API, which handles all communication with the security panel, and the gateway Interface, which handles communication with the gateway. In an embodiment, both the iHub Interface and PanelConnect API are resident and operating on the touchscreen. In another embodiment, the PanelConnect API runs on the gateway or other device that provides security system interaction and is accessed by the touchscreen through a web services interface.

The Core Engine also handles application and service level persistent and cached memory functions, as well as the dynamic provisioning of content and widgets, including but not limited to: flash memory management, local widget and content caching, widget version management (download, cache flush new/old content versions), as well as the caching and synchronization of user preferences. As a portion of these services the Core engine incorporates the bootloader functionality that is responsible for maintaining a consistent software image on the touchscreen, and acts as the client agent for all software updates. The bootloader is configured to ensure full update redundancy so that unsuccessful downloads cannot corrupt the integrated security system.

Video management is provided as a set of web services by the Core Engine. Video management includes the retrieval and playback of local video feeds as well as remote control and management of cameras (all through iControl CameraConnect technology).

Both the high level application layer and the mid-level core engine of the touchscreen can make calls to the network. Any call to the network made by the application layer is automatically handed off to a local caching proxy, which determines whether the request should be handled locally. Many of the requests from the application layer are web services API requests, although such requests could be satisfied by the iControl servers, they are handled directly by the touchscreen and the gateway. Requests that get through the caching proxy are checked against a white list of acceptable sites, and, if they match, are sent off through the network interface to the gateway. Included in the Network Subsystem is a set of network services including HTTP, HTTPS, and server-level authentication functions to manage the secure client-server interface. Storage and management of certificates is incorporated as a part of the network services layer.

Server components of the integrated security system servers support interactive content services on the touchscreen. These server components include, but are not limited to the content manager, registry manager, network manager, and global registry, each of which is described herein.

The Content Manager oversees aspects of handling widget data and raw content on the touchscreen. Once created and validated by the service provider, widgets are ‘ingested’ to the Content Manager, and then become available as downloadable services through the integrated security system Content Management APIs. The Content manager maintains versions and timestamp information, and connects to the raw data contained in the backend Content Store database. When a widget is updated (or new content becomes available) all clients registering interest in a widget are systematically updated as needed (a process that can be configured at an account, locale, or system-wide level).

The Registry Manager handles user data, and provisioning accounts, including information about widgets the user has decided to install, and the user preferences for these widgets.

The Network Manager handles getting and setting state for all devices on the integrated security system network (e.g., sensors, panels, cameras, etc.). The Network manager synchronizes with the gateway, the advanced touchscreen, and the subscriber database.

The Global Registry is a primary starting point server for all client services, and is a logical referral service that abstracts specific server locations/addresses from clients (touchscreen, gateway 102, desktop widgets, etc.). This approach enables easy scaling/migration of server farms.

The touchscreen of an embodiment operates wirelessly with a premise security system. The touchscreen of an embodiment incorporates an RF transceiver component that either communicates directly with the sensors and/or security panel over the panel's proprietary RF frequency, or the touchscreen communicates wirelessly to the gateway over 802.11, Ethernet, or other IP-based communications channel, as described in detail herein. In the latter case the gateway implements the PanelConnect interface and communicates directly to the security panel and/or sensors over wireless or wired networks as described in detail above.

The touchscreen of an embodiment is configured to operate with multiple security systems through the use of an abstracted security system interface. In this embodiment, the PanelConnect API can be configured to support a plurality of proprietary security system interfaces, either simultaneously or individually as described herein. In one embodiment of this approach, the touchscreen incorporates multiple physical interfaces to security panels (e.g. GE Security RS-485, Honeywell RF, etc.) in addition to the PanelConnect API implemented to support multiple security interfaces. The change needed to support this in PanelConnect is a configuration parameter specifying the panel type connection that is being utilized.

So for example, the setARMState( ) function is called with an additional parameter (e.g., Armstate=setARMState(type=“ARM STAY|ARM AWAY|DISARM”, Parameters=“ExitDelay=30|Lights=OFF”, panelType=“GE Concord4 RS485”)). The ‘panelType’ parameter is used by the setARMState function (and in practice by all of the PanelConnect functions) to select an algorithm appropriate to the specific panel out of a plurality of alogorithms.

The touchscreen of an embodiment is self-installable. Consequently, the touchscreen provides a ‘wizard’ approach similar to that used in traditional computer installations (e.g. InstallShield). The wizard can be resident on the touchscreen, accessible through a web interface, or both. In one embodiment of a touchscreen self-installation process, the service provider can associate devices (sensors, touchscreens, security panels, lighting controls, etc.) remotely using a web-based administrator interface.

The touchscreen of an embodiment includes a battery backup system for a security touchscreen. The touchscreen incorporates a standard Li-ion or other battery and charging circuitry to allow continued operation in the event of a power outage. In an embodiment the battery is physically located and connected within the touchscreen enclosure. In another embodiment the battery is located as a part of the power transformer, or in between the power transformer and the touchscreen.

The example configurations of the integrated security system described above with reference to FIGS. 5 and 6 include a gateway that is a separate device, and the touchscreen couples to the gateway. However, in an alternative embodiment, the gateway device and its functionality can be incorporated into the touchscreen so that the device management module, which is now a component of or included in the touchscreen, is in charge of the discovery, installation and configuration of the IP devices coupled or connected to the system, as described above. The integrated security system with the integrated touchscreen/gateway uses the same “sandbox” network to discover and manage all IP devices coupled or connected as components of the system.

The touchscreen of this alternative embodiment integrates the components of the gateway with the components of the touchscreen as described herein. More specifically, the touchscreen of this alternative embodiment includes software or applications described above with reference to FIG. 3 . In this alternative embodiment, the touchscreen includes the gateway application layer 302 as the main program that orchestrates the operations performed by the gateway. A Security Engine 304 of the touchscreen provides robust protection against intentional and unintentional intrusion into the integrated security system network from the outside world (both from inside the premises as well as from the WAN). The Security Engine 304 of an embodiment comprises one or more sub-modules or components that perform functions including, but not limited to, the following:

-   -   Encryption including 128-bit SSL encryption for gateway and         iConnect server communication to protect user data privacy and         provide secure communication.     -   Bi-directional authentication between the touchscreen and         iConnect server in order to prevent unauthorized spoofing and         attacks. Data sent from the iConnect server to the gateway         application (or vice versa) is digitally signed as an additional         layer of security. Digital signing provides both authentication         and validation that the data has not been altered in transit.     -   Camera SSL encapsulation because picture and video traffic         offered by off-the-shelf networked IP cameras is not secure when         traveling over the Internet. The touchscreen provides for         128-bit SSL encapsulation of the user picture and video data         sent over the internet for complete user security and privacy.     -   802.11b/g/n with WPA-2 security to ensure that wireless camera         communications always takes place using the strongest available         protection.     -   A touchscreen-enabled device is assigned a unique activation key         for activation with an iConnect server. This ensures that only         valid gateway-enabled devices can be activated for use with the         specific instance of iConnect server in use. Attempts to         activate gateway-enabled devices by brute force are detected by         the Security Engine. Partners deploying touchscreen-enabled         devices have the knowledge that only a gateway with the correct         serial number and activation key can be activated for use with         an iConnect server. Stolen devices, devices attempting to         masquerade as gateway-enabled devices, and malicious outsiders         (or insiders as knowledgeable but nefarious customers) cannot         effect other customers' gateway-enabled devices.

As standards evolve, and new encryption and authentication methods are proven to be useful, and older mechanisms proven to be breakable, the security manager can be upgraded “over the air” to provide new and better security for communications between the iConnect server and the gateway application, and locally at the premises to remove any risk of eavesdropping on camera communications.

A Remote Firmware Download module 306 of the touchscreen allows for seamless and secure updates to the gateway firmware through the iControl Maintenance Application on the server 104, providing a transparent, hassle-free mechanism for the service provider to deploy new features and bug fixes to the installed user base. The firmware download mechanism is tolerant of connection loss, power interruption and user interventions (both intentional and unintentional). Such robustness reduces down time and customer support issues. Touchscreen firmware can be remotely download either for one touchscreen at a time, a group of touchscreen, or in batches.

The Automations engine 308 of the touchscreen manages the user-defined rules of interaction between the different devices (e.g. when door opens turn on the light). Though the automation rules are programmed and reside at the portal/server level, they are cached at the gateway level in order to provide short latency between device triggers and actions.

DeviceConnect 310 of the touchscreen touchscreen includes definitions of all supported devices (e.g., cameras, security panels, sensors, etc.) using a standardized plug-in architecture. The DeviceConnect module 310 offers an interface that can be used to quickly add support for any new device as well as enabling interoperability between devices that use different technologies/protocols. For common device types, pre-defined sub-modules have been defined, making supporting new devices of these types even easier. SensorConnect 312 is provided for adding new sensors, CameraConnect 316 for adding IP cameras, and PanelConnect 314 for adding home security panels.

The Schedules engine 318 of the touchscreen is responsible for executing the user defined schedules (e.g., take a picture every five minutes; every day at 8 am set temperature to 65 degrees Fahrenheit, etc.). Though the schedules are programmed and reside at the iConnect server level they are sent to the scheduler within the gateway application of the touchscreen. The Schedules Engine 318 then interfaces with SensorConnect 312 to ensure that scheduled events occur at precisely the desired time.

The Device Management module 320 of the touchscreen is in charge of all discovery, installation and configuration of both wired and wireless IP devices (e.g., cameras, etc.) coupled or connected to the system. Networked IP devices, such as those used in the integrated security system, require user configuration of many IP and security parameters, and the device management module of an embodiment handles the details of this configuration. The device management module also manages the video routing module described below.

The video routing engine 322 of the touchscreen is responsible for delivering seamless video streams to the user with zero-configuration. Through a multi-step, staged approach the video routing engine uses a combination of UPnP port-forwarding, relay server routing and STUN/TURN peer-to-peer routing. The video routing engine is described in detail in the Related Applications.

FIG. 9 is a block diagram 900 of network or premise device integration with a premise network 250, under an embodiment. In an embodiment, network devices 255, 256, 957 are coupled to the touchscreen 902 using a secure network connection such as SSL over an encrypted 802.11 link (utilizing for example WPA-2 security for the wireless encryption), and the touchscreen 902 coupled to the premise router/firewall 252 via a coupling with a premise LAN 250. The premise router/firewall 252 is coupled to a broadband modem 251, and the broadband modem 251 is coupled to a WAN 200 or other network outside the premise. The touchscreen 902 thus enables or forms a separate wireless network, or sub-network, that includes some number of devices and is coupled or connected to the LAN 250 of the host premises. The touchscreen sub-network can include, but is not limited to, any number of other devices like WiFi IP cameras, security panels (e.g., IP-enabled), and IP devices, to name a few. The touchscreen 902 manages or controls the sub-network separately from the LAN 250 and transfers data and information between components of the sub-network and the LAN 250/WAN 200, but is not so limited. Additionally, other network devices 254 can be coupled to the LAN 250 without being coupled to the touchscreen 902.

FIG. 10 is a block diagram 1000 of network or premise device integration with a premise network 250, under an alternative embodiment. The network or premise devices 255, 256, 1057 are coupled to the touchscreen 1002, and the touchscreen 1002 is coupled or connected between the premise router/firewall 252 and the broadband modem 251. The broadband modem 251 is coupled to a WAN 200 or other network outside the premise, while the premise router/firewall 252 is coupled to a premise LAN 250. As a result of its location between the broadband modem 251 and the premise router/firewall 252, the touchscreen 1002 can be configured or function as the premise router routing specified data between the outside network (e.g., WAN 200) and the premise router/firewall 252 of the LAN 250. As described above, the touchscreen 1002 in this configuration enables or forms a separate wireless network, or sub-network, that includes the network or premise devices 255, 156, 1057 and is coupled or connected between the LAN 250 of the host premises and the WAN 200. The touchscreen sub-network can include, but is not limited to, any number of network or premise devices 255, 256, 1057 like WiFi IP cameras, security panels (e.g., IP-enabled), and security touchscreens, to name a few. The touchscreen 1002 manages or controls the sub-network separately from the LAN 250 and transfers data and information between components of the sub-network and the LAN 250/WAN 200, but is not so limited. Additionally, other network devices 254 can be coupled to the LAN 250 without being coupled to the touchscreen 1002.

The gateway of an embodiment, whether a stand-along component or integrated with a touchscreen, enables couplings or connections and thus the flow or integration of information between various components of the host premises and various types and/or combinations of IP devices, where the components of the host premises include a network (e.g., LAN) and/or a security system or subsystem to name a few. Consequently, the gateway controls the association between and the flow of information or data between the components of the host premises. For example, the gateway of an embodiment forms a sub-network coupled to another network (e.g., WAN, LAN, etc.), with the sub-network including IP devices. The gateway further enables the association of the IP devices of the sub-network with appropriate systems on the premises (e.g., security system, etc.). Therefore, for example, the gateway can form a sub-network of IP devices configured for security functions, and associate the sub-network only with the premises security system, thereby segregating the IP devices dedicated to security from other IP devices that may be coupled to another network on the premises.

The gateway of an embodiment, as described herein, enables couplings or connections and thus the flow of information between various components of the host premises and various types and/or combinations of IP devices, where the components of the host premises include a network, a security system or subsystem to name a few. Consequently, the gateway controls the association between and the flow of information or data between the components of the host premises. For example, the gateway of an embodiment forms a sub-network coupled to another network (e.g., WAN, LAN, etc.), with the sub-network including IP devices. The gateway further enables the association of the IP devices of the sub-network with appropriate systems on the premises (e.g., security system, etc.). Therefore, for example, the gateway can form a sub-network of IP devices configured for security functions, and associate the sub-network only with the premises security system, thereby segregating the IP devices dedicated to security from other IP devices that may be coupled to another network on the premises.

FIG. 11 is a flow diagram for a method 1100 of forming a security network including integrated security system components, under an embodiment. Generally, the method comprises coupling 1102 a gateway comprising a connection management component to a local area network in a first location and a security server in a second location. The method comprises forming 1104 a security network by automatically establishing a wireless coupling between the gateway and a security system using the connection management component. The security system of an embodiment comprises security system components located at the first location. The method comprises integrating 1106 communications and functions of the security system components into the security network via the wireless coupling.

FIG. 12 is a flow diagram for a method 1200 of forming a security network including integrated security system components and network devices, under an embodiment. Generally, the method comprises coupling 1202 a gateway to a local area network located in a first location and a security server in a second location. The method comprises automatically establishing 1204 communications between the gateway and security system components at the first location, the security system including the security system components. The method comprises automatically establishing 1206 communications between the gateway and premise devices at the first location. The method comprises forming 1208 a security network by electronically integrating, via the gateway, communications and functions of the premise devices and the security system components.

In an example embodiment, FIG. 13 is a flow diagram 1300 for integration or installation of an IP device into a private network environment, under an embodiment. The IP device includes any IP-capable device that, for example, includes the touchscreen of an embodiment. The variables of an embodiment set at time of installation include, but are not limited to, one or more of a private SSID/Password, a gateway identifier, a security panel identifier, a user account TS, and a Central Monitoring Station account identification.

An embodiment of the IP device discovery and management begins with a user or installer activating 1302 the gateway and initiating 1304 the install mode of the system. This places the gateway in an install mode. Once in install mode, the gateway shifts to a default (Install) Wifi configuration. This setting will match the default setting for other integrated security system-enabled devices that have been pre-configured to work with the integrated security system. The gateway will then begin to provide 1306 DHCP addresses for these IP devices. Once the devices have acquired a new DHCP address from the gateway, those devices are available for configuration into a new secured Wifi network setting.

The user or installer of the system selects 1308 all devices that have been identified as available for inclusion into the integrated security system. The user may select these devices by their unique IDs via a web page, Touchscreen, or other client interface. The gateway provides 1310 data as appropriate to the devices. Once selected, the devices are configured 1312 with appropriate secured Wifi settings, including SSID and WPA/WPA-2 keys that are used once the gateway switches back to the secured sandbox configuration from the “Install” settings. Other settings are also configured as appropriate for that type of device. Once all devices have been configured, the user is notified and the user can exit install mode. At this point all devices will have been registered 1314 with the integrated security system servers.

The installer switches 1316 the gateway to an operational mode, and the gateway instructs or directs 1318 all newly configured devices to switch to the “secured” Wifi sandbox settings. The gateway then switches 1320 to the “secured” Wifi settings. Once the devices identify that the gateway is active on the “secured” network, they request new DHCP addresses from the gateway which, in response, provides 1322 the new addresses. The devices with the new addresses are then operational 1324 on the secured network.

In order to ensure the highest level of security on the secured network, the gateway can create or generate a dynamic network security configuration based on the unique ID and private key in the gateway, coupled with a randomizing factor that can be based on online time or other inputs. This guarantees the uniqueness of the gateway secured network configuration.

To enable the highest level of performance, the gateway analyzes the RF spectrum of the 802.11x network and determines which frequency band/channel it should select to run.

An alternative embodiment of the camera/IP device management process leverages the local ethernet connection of the sandbox network on the gateway. This alternative process is similar to the Wifi discovery embodiment described above, except the user connects the targeted device to the ethernet port of the sandbox network to begin the process. This alternative embodiment accommodates devices that have not been pre-configured with the default “Install” configuration for the integrated security system.

This alternative embodiment of the IP device discovery and management begins with the user/installer placing the system into install mode. The user is instructed to attach an IP device to be installed to the sandbox Ethernet port of the gateway. The IP device requests a DHCP address from the gateway which, in response to the request, provides the address. The user is presented the device and is asked if he/she wants to install the device. If yes, the system configures the device with the secured Wifi settings and other device-specific settings (e.g., camera settings for video length, image quality etc.). The user is next instructed to disconnect the device from the ethernet port. The device is now available for use on the secured sandbox network.

FIG. 14 is a block diagram showing communications among integrated IP devices of the private network environment, under an embodiment. The IP devices of this example include a security touchscreen 1403, gateway 1402 (e.g., “iHub”), and security panel (e.g., “Security Panel 1”, “Security Panel 2”, “Security Panel n”), but the embodiment is not so limited. In alternative embodiments any number and/or combination of these three primary component types may be combined with other components including IP devices and/or security system components. For example, a single device that comprises an integrated gateway, touchscreen, and security panel is merely another embodiment of the integrated security system described herein. The description that follows includes an example configuration that includes a touchscreen hosting particular applications. However, the embodiment is not limited to the touchscreen hosting these applications, and the touchscreen should be thought of as representing any IP device.

Referring to FIG. 14 , the touchscreen 1403 incorporates an application 1410 that is implemented as computer code resident on the touchscreen operating system, or as a web-based application running in a browser, or as another type of scripted application (e.g., Flash, Java, Visual Basic, etc.). The touchscreen core application 1410 represents this application, providing user interface and logic for the end user to manage their security system or to gain access to networked information or content (Widgets). The touchscreen core application 1410 in turn accesses a library or libraries of functions to control the local hardware (e.g. screen display, sound, LEDs, memory, etc.) as well as specialized librarie(s) to couple or connect to the security system.

In an embodiment of this security system connection, the touchscreen 1403 communicates to the gateway 1402, and has no direct communication with the security panel. In this embodiment, the touchscreen core application 1410 accesses the remote service APIs 1412 which provide security system functionality (e.g. ARM/DISARM panel, sensor state, get/set panel configuration parameters, initiate or get alarm events, etc.). In an embodiment, the remote service APIs 1412 implement one or more of the following functions, but the embodiment is not so limited: Armstate=setARMState(type=“ARM STAY|ARM AWAY|DISARM”, Parameters=“ExitDelay=30|Lights=OFF”); sensorState=getSensors(type=“ALL|SensorName|SensorNameList”); result=setSensorState(SensorName, parameters=“Option1, Options2, . . . Option n”); interruptHandler=SensorEvent( ) and, interruptHandler=alarmEvent( ).

Functions of the remote service APIs 1412 of an embodiment use a remote PanelConnect API 1424 which resides in memory on the gateway 1402. The touchscreen 1403 communicates with the gateway 1402 through a suitable network interface such as an Ethernet or 802.11 RF connection, for example. The remote PanelConnect API 1424 provides the underlying Security System Interfaces 1426 used to communicate with and control one or more types of security panel via wired link 1430 and/or RF link 3. The PanelConnect API 1224 provides responses and input to the remote services APIs 1426, and in turn translates function calls and data to and from the specific protocols and functions supported by a specific implementation of a Security Panel (e.g. a GE Security Simon XT or Honeywell Vista 20P). In an embodiment, the PanelConnect API 1224 uses a 345 MHz RF transceiver or receiver hardware/firmware module to communicate wirelessly to the security panel and directly to a set of 345 MHz RF-enabled sensors and devices, but the embodiment is not so limited.

The gateway of an alternative embodiment communicates over a wired physical coupling or connection to the security panel using the panel's specific wired hardware (bus) interface and the panel's bus-level protocol.

In an alternative embodiment, the Touchscreen 1403 implements the same PanelConnect API 1414 locally on the Touchscreen 1403, communicating directly with the Security Panel 2 and/or Sensors 2 over the proprietary RF link or over a wired link for that system. In this embodiment the Touchscreen 1403, instead of the gateway 1402, incorporates the 345 MHz RF transceiver to communicate directly with Security Panel 2 or Sensors 2 over the RF link 2. In the case of a wired link the Touchscreen 1403 incorporates the real-time hardware (e.g. a PIC chip and RS232-variant serial link) to physically connect to and satisfy the specific bus-level timing requirements of the SecurityPanel2.

In yet another alternative embodiment, either the gateway 1402 or the Touchscreen 1403 implements the remote service APIs. This embodiment includes a Cricket device (“Cricket”) which comprises but is not limited to the following components: a processor (suitable for handling 802.11 protocols and processing, as well as the bus timing requirements of SecurityPanel1); an 802.11 (WiFi) client IP interface chip; and, a serial bus interface chip that implements variants of RS232 or RS485, depending on the specific Security Panel.

The Cricket also implements the full PanelConnect APIs such that it can perform the same functions as the case where the gateway implements the PanelConnect APIs. In this embodiment, the touchscreen core application 1410 calls functions in the remote service APIs 1412 (such as setArmState( )). These functions in turn couple or connect to the remote Cricket through a standard IP connection (“Cricket IP Link”) (e.g., Ethernet, Homeplug, the gateway's proprietary Wifi network, etc.). The Cricket in turn implements the PanelConnect API, which responds to the request from the touchscreen core application, and performs the appropriate function using the proprietary panel interface. This interface uses either the wireless or wired proprietary protocol for the specific security panel and/or sensors.

FIG. 15 is a flow diagram of a method of integrating an external control and management application system with an existing security system, under an embodiment. Operations begin when the system is powered on 1510, involving at a minimum the power-on of the gateway device, and optionally the power-on of the connection between the gateway device and the remote servers. The gateway device initiates 1520 a software and RF sequence to locate the extant security system. The gateway and installer initiate and complete 1530 a sequence to ‘learn’ the gateway into the security system as a valid and authorized control device. The gateway initiates 1540 another software and RF sequence of instructions to discover and learn the existence and capabilities of existing RF devices within the extant security system, and store this information in the system. These operations under the system of an embodiment are described in further detail below.

Unlike conventional systems that extend an existing security system, the system of an embodiment operates utilizing the proprietary wireless protocols of the security system manufacturer. In one illustrative embodiment, the gateway is an embedded computer with an IP LAN and WAN connection and a plurality of RF transceivers and software protocol modules capable of communicating with a plurality of security systems each with a potentially different RF and software protocol interface. After the gateway has completed the discovery and learning 1540 of sensors and has been integrated 1550 as a virtual control device in the extant security system, the system becomes operational. Thus, the security system and associated sensors are presented 1550 as accessible devices to a potential plurality of user interface subsystems.

The system of an embodiment integrates 1560 the functionality of the extant security system with other non-security devices including but not limited to IP cameras, touchscreens, lighting controls, door locking mechanisms, which may be controlled via RF, wired, or powerline-based networking mechanisms supported by the gateway or servers.

The system of an embodiment provides a user interface subsystem 1570 enabling a user to monitor, manage, and control the system and associated sensors and security systems. In an embodiment of the system, a user interface subsystem is an HTML/XML/Javascript/Java/AJAX/Flash presentation of a monitoring and control application, enabling users to view the state of all sensors and controllers in the extant security system from a web browser or equivalent operating on a computer, PDA, mobile phone, or other consumer device.

In another illustrative embodiment of the system described herein, a user interface subsystem is an HTML/XML/Javascript/Java/AJAX presentation of a monitoring and control application, enabling users to combine the monitoring and control of the extant security system and sensors with the monitoring and control of non-security devices including but not limited to IP cameras, touchscreens, lighting controls, door locking mechanisms.

In another illustrative embodiment of the system described herein, a user interface subsystem is a mobile phone application enabling users to monitor and control the extant security system as well as other non-security devices.

In another illustrative embodiment of the system described herein, a user interface subsystem is an application running on a keypad or touchscreen device enabling users to monitor and control the extant security system as well as other non-security devices.

In another illustrative embodiment of the system described herein, a user interface subsystem is an application operating on a TV or set-top box connected to a TV enabling users to monitor and control the extant security system as well as other non-security devices.

FIG. 16 is a block diagram of an integrated security system 1600 wirelessly interfacing to proprietary security systems, under an embodiment. A security system 1610 is coupled or connected to a Gateway 1620, and from Gateway 1620 coupled or connected to a plurality of information and content sources across a network 1630 including one or more web servers 1640, system databases 1650, and applications servers 1660. While in one embodiment network 1630 is the Internet, including the World Wide Web, those of skill in the art will appreciate that network 1630 may be any type of network, such as an intranet, an extranet, a virtual private network (VPN), a mobile network, or a non-TCP/IP based network.

Moreover, other elements of the system of an embodiment may be conventional, well-known elements that need not be explained in detail herein. For example, security system 1610 could be any type home or business security system, such devices including but not limited to a standalone RF home security system or a non-RF-capable wired home security system with an add-on RF interface module. In the integrated security system 1600 of this example, security system 1610 includes an RF-capable wireless security panel (WSP) 1611 that acts as the master controller for security system 1610. Well-known examples of such a WSP include the GE Security Concord, Networx, and Simon panels, the Honeywell Vista and Lynx panels, and similar panels from DSC and Napco, to name a few. A wireless module 1614 includes the RF hardware and protocol software necessary to enable communication with and control of a plurality of wireless devices 1613. WSP 1611 may also manage wired devices 1614 physically connected to WSP 1611 with an RS232 or RS485 or Ethernet connection or similar such wired interface.

In an implementation consistent with the systems and methods described herein, Gateway 1620 provides the interface between security system 1610 and LAN and/or WAN for purposes of remote control, monitoring, and management. Gateway 1620 communicates with an external web server 1640, database 1650, and application server 1660 over network 1630 (which may comprise WAN, LAN, or a combination thereof). In this example system, application logic, remote user interface functionality, as well as user state and account are managed by the combination of these remote servers. Gateway 1620 includes server connection manager 1621, a software interface module responsible for all server communication over network 1630. Event manager 1622 implements the main event loop for Gateway 1620, processing events received from device manager 1624 (communicating with non-security system devices including but not limited to IP cameras, wireless thermostats, or remote door locks). Event manager 1622 further processes events and control messages from and to security system 1610 by utilizing WSP manager 1623.

WSP manager 1623 and device manager 1624 both rely upon wireless protocol manager 1626 which receives and stores the proprietary or standards-based protocols required to support security system 1610 as well as any other devices interfacing with gateway 1620. WSP manager 1623 further utilizes the comprehensive protocols and interface algorithms for a plurality of security systems 1610 stored in the WSP DB client database associated with wireless protocol manager 1626. These various components implement the software logic and protocols necessary to communicate with and manager devices and security systems 1610. Wireless Transceiver hardware modules 1625 are then used to implement the physical RF communications link to such devices and security systems 1610. An illustrative wireless transceiver 1625 is the GE Security Dialog circuit board, implementing a 319.5 MHz two-way RF transceiver module. In this example, RF Link 1670 represents the 319.5 MHz RF communication link, enabling gateway 1620 to monitor and control WSP 1611 and associated wireless and wired devices 1613 and 1614, respectively.

In one embodiment, server connection manager 1621 requests and receives a set of wireless protocols for a specific security system 1610 (an illustrative example being that of the GE Security Concord panel and sensors) and stores them in the WSP DB portion of the wireless protocol manager 1626. WSP manager 1623 then utilizes such protocols from wireless protocol manager 1626 to initiate the sequence of processes detailed in FIG. 15 and FIG. 16 for learning gateway 1620 into security system 1610 as an authorized control device. Once learned in, as described with reference to FIG. 16 (and above), event manager 1622 processes all events and messages detected by the combination of WSP manager 1623 and the GE Security wireless transceiver module 1625.

In another embodiment, gateway 1620 incorporates a plurality of wireless transceivers 1625 and associated protocols managed by wireless protocol manager 1626. In this embodiment events and control of multiple heterogeneous devices may be coordinated with WSP 1611, wireless devices 1613, and wired devices 1614. For example a wireless sensor from one manufacturer may be utilized to control a device using a different protocol from a different manufacturer.

In another embodiment, gateway 1620 incorporates a wired interface to security system 1610, and incorporates a plurality of wireless transceivers 1625 and associated protocols managed by wireless protocol manager 1626. In this embodiment events and control of multiple heterogeneous devices may be coordinated with WSP 1611, wireless devices 1613, and wired devices 1614.

Of course, while an illustrative embodiment of an architecture of the system of an embodiment is described in detail herein with respect to FIG. 16 , one of skill in the art will understand that modifications to this architecture may be made without departing from the scope of the description presented herein. For example, the functionality described herein may be allocated differently between client and server, or amongst different server or processor-based components. Likewise, the entire functionality of the gateway 1620 described herein could be integrated completely within an existing security system 1610. In such an embodiment, the architecture could be directly integrated with a security system 1610 in a manner consistent with the currently described embodiments.

FIG. 17 is a flow diagram for wirelessly ‘learning’ the Gateway into an existing security system and discovering extant sensors, under an embodiment. The learning interfaces gateway 1620 with security system 1610. Gateway 1620 powers up 1710 and initiates software sequences 1720 and 1725 to identify accessible WSPs 1611 and wireless devices 1613, respectively (e.g., one or more WSPs and/or devices within range of gateway 1620). Once identified, WSP 1611 is manually or automatically set into ‘learn mode’ 1730, and gateway 1620 utilizes available protocols to add 1740 itself as an authorized control device in security system 1610. Upon successful completion of this task, WSP 1611 is manually or automatically removed from ‘learn mode’ 1750.

Gateway 1620 utilizes the appropriate protocols to mimic 1760 the first identified device 1614. In this operation gateway 1620 identifies itself using the unique or pseudo-unique identifier of the first found device 1614, and sends an appropriate change of state message over RF Link 1670. In the event that WSP 1611 responds to this change of state message, the device 1614 is then added 1770 to the system in database 1650. Gateway 1620 associates 1780 any other information (such as zone name or token-based identifier) with this device 1614 in database 1650, enabling gateway 1620, user interface modules, or any application to retrieve this associated information.

In the event that WSP 1611 does not respond to the change of state message, the device 1614 is not added 1770 to the system in database 1650, and this device 1614 is identified as not being a part of security system 1610 with a flag, and is either ignored or added as an independent device, at the discretion of the system provisioning rules. Operations hereunder repeat 1785 operations 1760, 1770, 1780 for all devices 1614 if applicable. Once all devices 1614 have been tested in this way, the system begins operation 1790.

In another embodiment, gateway 1620 utilizes a wired connection to WSP 1611, but also incorporates a wireless transceiver 1625 to communicate directly with devices 1614. In this embodiment, operations under 1720 above are removed, and operations under 1740 above are modified so the system of this embodiment utilizes wireline protocols to add itself as an authorized control device in security system 1610.

A description of an example embodiment follows in which the Gateway (FIG. 16 , element 1620) is the iHub available from iControl Networks, Palo Alto, Calif., and described in detail herein. In this example the gateway is “automatically” installed with a security system.

The automatic security system installation begins with the assignment of an authorization key to components of the security system (e.g., gateway, kit including the gateway, etc.). The assignment of an authorization key is done in lieu of creating a user account. An installer later places the gateway in a user's premises along with the premises security system. The installer uses a computer to navigate to a web portal (e.g., integrated security system web interface), logs in to the portal, and enters the authorization key of the installed gateway into the web portal for authentication. Once authenticated, the gateway automatically discovers devices at the premises (e.g., sensors, cameras, light controls, etc.) and adds the discovered devices to the system or “network”. The installer assigns names to the devices, and tests operation of the devices back to the server (e.g., did the door open, did the camera take a picture, etc.). The security device information is optionally pushed or otherwise propagated to a security panel and/or to the server network database. The installer finishes the installation, and instructs the end user on how to create an account, username, and password. At this time the user enters the authorization key which validates the account creation (uses a valid authorization key to associate the network with the user's account). New devices may subsequently be added to the security network in a variety of ways (e.g., user first enters a unique ID for each device/sensor and names it in the server, after which the gateway can automatically discover and configure the device).

A description of another example embodiment follows in which the security system (FIG. 16 , element 1610) is a Dialog system and the WSP (FIG. 16 , element 1611) is a SimonXT available from General Electric Security, and the Gateway (FIG. 16 , element 1620) is the iHub available from iControl Networks, Palo Alto, Calif., and described in detail herein. Descriptions of the install process for the SimonXT and iHub are also provided below.

GE Security's Dialog network is one of the most widely deployed and tested wireless security systems in the world. The physical RF network is based on a 319.5 MHz unlicensed spectrum, with a bandwidth supporting up to 19 Kbps communications. Typical use of this bandwidth—even in conjunction with the integrated security system—is far less than that. Devices on this network can support either one-way communication (either a transmitter or a receiver) or two-way communication (a transceiver). Certain GE Simon, Simon XT, and Concord security control panels incorporate a two-way transceiver as a standard component. The gateway also incorporates the same two-way transceiver card. The physical link layer of the network is managed by the transceiver module hardware and firmware, while the coded payload bitstreams are made available to the application layer for processing.

Sensors in the Dialog network typically use a 60-bit protocol for communicating with the security panel transceiver, while security system keypads and the gateway use the encrypted 80-bit protocol. The Dialog network is configured for reliability, as well as low-power usage. Many devices are supervised, i.e. they are regularly monitored by the system ‘master’ (typically a GE security panel), while still maintaining excellent power usage characteristics. A typical door window sensor has a battery life in excess of 5-7 years.

The gateway has two modes of operation in the Dialog network: a first mode of operation is when the gateway is configured or operates as a ‘slave’ to the GE security panel; a second mode of operation is when the gateway is configured or operates as a ‘master’ to the system in the event a security panel is not present. In both configurations, the gateway has the ability to ‘listen’ to network traffic, enabling the gateway to continually keep track of the status of all devices in the system. Similarly, in both situations the gateway can address and control devices that support setting adjustments (such as the GE wireless thermostat).

In the configuration in which the gateway acts as a ‘slave’ to the security panel, the gateway is ‘learned into’ the system as a GE wireless keypad. In this mode of operation, the gateway emulates a security system keypad when managing the security panel, and can query the security panel for status and ‘listen’ to security panel events (such as alarm events).

The gateway incorporates an RF Transceiver manufactured by GE Security, but is not so limited. This transceiver implements the Dialog protocols and handles all network message transmissions, receptions, and timing. As such, the physical, link, and protocol layers of the communications between the gateway and any GE device in the Dialog network are totally compliant with GE Security specifications.

At the application level, the gateway emulates the behavior of a GE wireless keypad utilizing the GE Security 80-bit encrypted protocol, and only supported protocols and network traffic are generated by the gateway. Extensions to the Dialog RF protocol of an embodiment enable full control and configuration of the panel, and iControl can both automate installation and sensor enrollment as well as direct configuration downloads for the panel under these protocol extensions.

As described above, the gateway participates in the GE Security network at the customer premises. Because the gateway has intelligence and a two-way transceiver, it can ‘hear’ all of the traffic on that network. The gateway makes use of the periodic sensor updates, state changes, and supervisory signals of the network to maintain a current state of the premises. This data is relayed to the integrated security system server (e.g., FIG. 2 , element 260) and stored in the event repository for use by other server components. This usage of the GE Security RF network is completely non-invasive; there is no new data traffic created to support this activity.

The gateway can directly (or indirectly through the Simon XT panel) control two-way devices on the network. For example, the gateway can direct a GE Security Thermostat to change its setting to ‘Cool’ from ‘Off’, as well as request an update on the current temperature of the room. The gateway performs these functions using the existing GE Dialog protocols, with little to no impact on the network; a gateway device control or data request takes only a few dozen bytes of data in a network that can support 19 Kbps.

By enrolling with the Simon XT as a wireless keypad, as described herein, the gateway includes data or information of all alarm events, as well as state changes relevant to the security panel. This information is transferred to the gateway as encrypted packets in the same way that the information is transferred to all other wireless keypads on the network.

Because of its status as an authorized keypad, the gateway can also initiate the same panel commands that a keypad can initiate. For example, the gateway can arm or disarm the panel using the standard Dialog protocol for this activity. Other than the monitoring of standard alarm events like other network keypads, the only incremental data traffic on the network as a result of the gateway is the infrequent remote arm/disarm events that the gateway initiates, or infrequent queries on the state of the panel.

The gateway is enrolled into the Simon XT panel as a ‘slave’ device which, in an embodiment, is a wireless keypad. This enables the gateway for all necessary functionality for operating the Simon XT system remotely, as well as combining the actions and information of non-security devices such as lighting or door locks with GE Security devices. The only resource taken up by the gateway in this scenario is one wireless zone (sensor ID).

The gateway of an embodiment supports three forms of sensor and panel enrollment/installation into the integrated security system, but is not limited to this number of enrollment/installation options. The enrollment/installation options of an embodiment include installer installation, kitting, and panel, each of which is described below.

Under the installer option, the installer enters the sensor IDs at time of installation into the integrated security system web portal or iScreen. This technique is supported in all configurations and installations.

Kits can be pre-provisioned using integrated security system provisioning applications when using the kitting option. At kitting time, multiple sensors are automatically associated with an account, and at install time there is no additional work required.

In the case where a panel is installed with sensors already enrolled (i.e. using the GE Simon XT enrollment process), the gateway has the capability to automatically extract the sensor information from the system and incorporate it into the user account on the integrated security system server.

The gateway and integrated security system of an embodiment uses an auto-learn process for sensor and panel enrollment in an embodiment. The deployment approach of an embodiment can use additional interfaces that GE Security is adding to the Simon XT panel. With these interfaces, the gateway has the capability to remotely enroll sensors in the panel automatically. The interfaces include, but are not limited to, the following: EnrollDevice (ID, type, name, zone, group); SetDeviceParameters (ID, type, Name, zone, group), GetDeviceParameters (zone); and RemoveDevice (zone).

The integrated security system incorporates these new interfaces into the system, providing the following install process. The install process can include integrated security system logistics to handle kitting and pre-provisioning. Pre-kitting and logistics can include a pre-provisioning kitting tool provided by integrated security system that enables a security system vendor or provider (“provider”) to offer pre-packaged initial ‘kits’. This is not required but is recommended for simplifying the install process. This example assumes a ‘Basic’ kit is preassembled and includes one (1) Simon XT, three (3) Door/window sensors, one (1) motion sensor, one (1) gateway, one (1) keyfob, two (2) cameras, and ethernet cables. The kit also includes a sticker page with all Zones (1-24) and Names (full name list).

The provider uses the integrated security system kitting tool to assemble ‘Basic’ kit packages. The contents of different types of starter kits may be defined by the provider. At the distribution warehouse, a worker uses a bar code scanner to scan each sensor and the gateway as it is packed into the box. An ID label is created that is attached to the box. The scanning process automatically associates all the devices with one kit, and the new ID label is the unique identifier of the kit. These boxes are then sent to the provider for distribution to installer warehouses. Individual sensors, cameras, etc. are also sent to the provider installer warehouse. Each is labeled with its own barcode/ID.

An installation and enrollment procedure of a security system including a gateway is described below as one example of the installation process.

1. Order and Physical Install Process

-   -   a. Once an order is generated in the iControl system, an account         is created and an install ticket is created and sent         electronically to the provider for assignment to an installer.     -   b. The assigned installer picks up his/her ticket(s) and fills         his/her truck with Basic and/or Advanced starter kits. He/she         also keeps a stock of individual sensors, cameras, iHubs, Simon         XTs, etc. Optionally, the installer can also stock homeplug         adapters for problematic installations.     -   c. The installer arrives at the address on the ticket, and pulls         out the Basic kit. The installer determines sensor locations         from a tour of the premises and discussion with the homeowner.         At this point assume the homeowner requests additional equipment         including an extra camera, two (2) additional door/window         sensors, one (1) glass break detector, and one (1) smoke         detector.     -   d. Installer mounts SimonXT in the kitchen or other location in         the home as directed by the homeowner, and routes the phone line         to Simon XT if available. GPRS and Phone numbers pre-programmed         in SimonXT to point to the provider Central Monitoring Station         (CMS).     -   e. Installer places gateway in the home in the vicinity of a         router and cable modem. Installer installs an ethernet line from         gateway to router and plugs gateway into an electrical outlet.         2. Associate and Enroll Gateway into SimonXT     -   a. Installer uses either his/her own laptop plugged into router,         or homeowners computer to go to the integrated security system         web interface and log in with installer ID/pass.     -   b. Installer enters ticket number into admin interface, and         clicks ‘New Install’ button. Screen prompts installer for kit ID         (on box's barcode label).     -   c. Installer clicks ‘Add SimonXT’. Instructions prompt installer         to put Simon XT into install mode, and add gateway as a wireless         keypad. It is noted that this step is for security only and can         be automated in an embodiment.     -   d. Installer enters the installer code into the Simon XT.         Installer Learns ‘gateway’ into the panel as a wireless keypad         as a group 1 device.     -   e. Installer goes back to Web portal, and clicks the ‘Finished         Adding SimonXT’ button.         3. Enroll Sensors into SimonXT via iControl     -   a. All devices in the Basic kit are already associated with the         user's account.     -   b. For additional devices, Installer clicks ‘Add Device’ and         adds the additional camera to the user's account (by typing in         the camera ID/Serial #).     -   c. Installer clicks ‘Add Device’ and adds other sensors (two (2)         door/window sensors, one (1) glass break sensor, and one (1)         smoke sensor) to the account (e.g., by typing in IDs).     -   d. As part of Add Device, Installer assigns zone, name, and         group to the sensor. Installer puts appropriate Zone and Name         sticker on the sensor temporarily.     -   e. All sensor information for the account is pushed or otherwise         propagated to the iConnect server, and is available to propagate         to CMS automation software through the CMS application         programming interface (API).     -   f. Web interface displays ‘Installing Sensors in System . . . ’         and automatically adds all of the sensors to the Simon XT panel         through the GE RF link.     -   g. Web interface displays ‘Done Installing’→all sensors show         green.         4. Place and Tests Sensors in Home     -   a. Installer physically mounts each sensor in its desired         location, and removes the stickers.     -   b. Installer physically mounts WiFi cameras in their location         and plugs into AC power. Optional fishing of low voltage wire         through wall to remove dangling wires. Camera transformer is         still plugged into outlet but wire is now inside the wall.     -   c. Installer goes to Web interface and is prompted for automatic         camera install. Each camera is provisioned as a private,         encrypted Wifi device on the gateway secured sandbox network,         and firewall NAT traversal is initiated. Upon completion the         customer is prompted to test the security system.     -   d. Installer selects the ‘Test System’ button on the web         portal—the SimonXT is put into Test mode by the gateway over GE         RF.     -   e. Installer manually tests the operation of each sensor,         receiving an audible confirmation from SimonXT.     -   f. gateway sends test data directly to CMS over broadband link,         as well as storing the test data in the user's account for         subsequent report generation.     -   g. Installer exits test mode from the Web portal.         5. Installer instructs customer on use of the Simon XT, and         shows customer how to log into the iControl web and mobile         portals. Customer creates a username/password at this time.         6. Installer instructs customer how to change Simon XT user code         from the Web interface. Customer changes user code which is         pushed to SimonXT automatically over GE RF.

An installation and enrollment procedure of a security system including a gateway is described below as an alternative example of the installation process. This installation process is for use for enrolling sensors into the SimonXT and integrated security system and is compatible with all existing GE Simon panels.

The integrated security system supports all pre-kitting functionality described in the installation process above. However, for the purpose of the following example, no kitting is used.

-   -   1. Order and Physical Install Process         -   a. Once an order is generated in the iControl system, an             account is created and an install ticket is created and sent             electronically to the security system provider for             assignment to an installer.         -   b. The assigned installer picks up his/her ticket(s) and             fills his/her truck with individual sensors, cameras, iHubs,             Simon XTs, etc. Optionally, the installer can also stock             homeplug adapters for problematic installations.         -   c. The installer arrives at the address on the ticket, and             analyzes the house and talks with the homeowner to determine             sensor locations. At this point assume the homeowner             requests three (3) cameras, five (5) door/window sensors,             one (1) glass break detector, one (1) smoke detector, and             one (1) keyfob.         -   d. Installer mounts SimonXT in the kitchen or other location             in the home. The installer routes a phone line to Simon XT             if available. GPRS and Phone numbers are pre-programmed in             SimonXT to point to the provider CMS.         -   e. Installer places gateway in home in the vicinity of a             router and cable modem, and installs an ethernet line from             gateway to the router, and plugs gateway into an electrical             outlet.     -   2. Associate and Enroll Gateway into SimonXT         -   a. Installer uses either his/her own laptop plugged into             router, or homeowners computer to go to the integrated             security system web interface and log in with an installer             ID/pass.         -   b. Installer enters ticket number into admin interface, and             clicks ‘New Install’ button. Screen prompts installer to add             devices.         -   c. Installer types in ID of gateway, and it is associated             with the user's account.         -   d. Installer clicks ‘Add Device’ and adds the cameras to the             user's account (by typing in the camera ID/Serial #).         -   e. Installer clicks ‘Add SimonXT’. Instructions prompt             installer to put Simon XT into install mode, and add gateway             as a wireless keypad.         -   f. Installer goes to Simon XT and enters the installer code             into the Simon XT. Learns ‘gateway’ into the panel as a             wireless keypad as group 1 type sensor.         -   g. Installer returns to Web portal, and clicks the ‘Finished             Adding SimonXT’ button.         -   h. Gateway now is alerted to all subsequent installs over             the security system RF.     -   3. Enroll Sensors into SimonXT via iControl         -   a. Installer clicks ‘Add Simon XT Sensors’—Displays             instructions for adding sensors to Simon XT.         -   b. Installer goes to Simon XT and uses Simon XT install             process to add each sensor, assigning zone, name, group.             These assignments are recorded for later use.         -   c. The gateway automatically detects each sensor addition             and adds the new sensor to the integrated security system.         -   d. Installer exits install mode on the Simon XT, and returns             to the Web portal.         -   e. Installer clicks ‘Done Adding Devices’.         -   f. Installer enters zone/sensor naming from recorded notes             into integrated security system to associate sensors to             friendly names.         -   g. All sensor information for the account is pushed to the             iConnect server, and is available to propagate to CMS             automation software through the CMS API.     -   4. Place and Tests Sensors in Home         -   a. Installer physically mounts each sensor in its desired             location.         -   b. Installer physically mounts Wifi cameras in their             location and plugs into AC power. Optional fishing of low             voltage wire through wall to remove dangling wires. Camera             transformer is still plugged into outlet but wire is now             inside the wall.         -   c. Installer puts SimonXT into Test mode from the keypad.         -   d. Installer manually tests the operation of each sensor,             receiving an audible confirmation from SimonXT.         -   e. Installer exits test mode from the Simon XT keypad.         -   f. Installer returns to web interface and is prompted to             automatically set up cameras. After waiting for completion             cameras are now provisioned and operational.     -   5. Installer instructs customer on use of the Simon XT, and         shows customer how to log into the integrated security system         web and mobile portals. Customer creates a username/password at         this time.     -   6. Customer and Installer observe that all sensors/cameras are         green.     -   7. Installer instructs customer how to change Simon XT user code         from the keypad. Customer changes user code and stores in         SimonXT.     -   8. The first time the customer uses the web portal to Arm/Disarm         system the web interface prompts the customer for the user code,         which is then stored securely on the server. In the event the         user code is changed on the panel the web interface once again         prompts the customer.

The panel of an embodiment can be programmed remotely. The CMS pushes new programming to SimonXT over a telephone or GPRS link. Optionally, iControl and GE provide a broadband link or coupling to the gateway and then a link from the gateway to the Simon XT over GE RF.

In addition to the configurations described above, the gateway of an embodiment supports takeover configurations in which it is introduced or added into a legacy security system. A description of example takeover configurations follow in which the security system (FIG. 2 , element 210) is a Dialog system and the WSP (FIG. 2 , element 211) is a GE Concord panel (e.g., equipped with POTS, GE RF, and Superbus 2000 RS485 interface (in the case of a Lynx takeover the Simon XT is used) available from General Electric Security. The gateway (FIG. 2 , element 220) in the takeover configurations is an iHub (e.g., equipped with built-in 802.11b/g router, Ethernet Hub, GSM/GPRS card, RS485 interface, and iControl Honeywell-compatible RF card) available from iControl Networks, Palo Alto, Calif. While components of particular manufacturers are used in this example, the embodiments are not limited to these components or to components from these vendors.

The security system can optionally include RF wireless sensors (e.g., GE wireless sensors utilizing the GE Dialog RF technology), IP cameras, a GE-iControl Touchscreen (the touchscreen is assumed to be an optional component in the configurations described herein, and is thus treated separately from the iHub; in systems in which the touchscreen is a component of the base security package, the integrated iScreen (available from iControl Networks, Palo Alto, Calif.) can be used to combine iHub technology with the touchscreen in a single unit), and Z-Wave devices to name a few.

The takeover configurations described below assume takeover by a “new” system of an embodiment of a security system provided by another third party vendor, referred to herein as an “original” or “legacy” system. Generally, the takeover begins with removal of the control panel and keypad of the legacy system. A GE Concord panel is installed to replace the control panel of the legacy system along with an iHub with GPRS Modem. The legacy system sensors are then connected or wired to the Concord panel, and a GE keypad or touchscreen is installed to replace the control panel of the legacy system. The iHub includes the iControl RF card, which is compatible with the legacy system. The iHub finds and manages the wireless sensors of the legacy system, and learns the sensors into the Concord by emulating the corresponding GE sensors. The iHub effectively acts as a relay for legacy wireless sensors.

Once takeover is complete, the new security system provides a homogeneous system that removes the compromises inherent in taking over or replacing a legacy system. For example, the new system provides a modern touchscreen that may include additional functionality, new services, and supports integration of sensors from various manufacturers. Furthermore, lower support costs can be realized because call centers, installers, etc. are only required to support one architecture. Additionally, there is minimal install cost because only the panel is required to be replaced as a result of the configuration flexibility offered by the iHub.

The system takeover configurations described below include but are not limited to a dedicated wireless configuration, a dedicated wireless configuration that includes a touchscreen, and a fished Ethernet configuration. Each of these configurations is described in detail below.

FIG. 18 is a block diagram of a security system in which the legacy panel is replaced with a GE Concord panel wirelessly coupled to an iHub, under an embodiment. All existing wired and RF sensors remain in place. The iHub is located near the Concord panel, and communicates with the panel via the 802.11 link, but is not so limited. The iHub manages cameras through a built-in 802.11 router. The iHub listens to the existing RF HW sensors, and relays sensor information to the Concord panel (emulating the equivalent GE sensor). The wired sensors of the legacy system are connected to the wired zones on the control panel.

FIG. 19 is a block diagram of a security system in which the legacy panel is replaced with a GE Concord panel wirelessly coupled to an iHub, and a GE-iControl Touchscreen, under an embodiment. All existing wired and RF sensors remain in place. The iHub is located near the Concord panel, and communicates with the panel via the 802.11 link, but is not so limited. The iHub manages cameras through a built-in 802.11 router. The iHub listens to the existing RF HW sensors, and relays sensor information to the Concord panel (emulating the equivalent GE sensor). The wired sensors of the legacy system are connected to the wired zones on the control panel.

The GE-iControl Touchscreen can be used with either of an 802.11 connection or Ethernet connection with the iHub. Because the takeover involves a GE Concord panel (or Simon XT), the touchscreen is always an option. No extra wiring is required for the touchscreen as it can use the 4-wire set from the replaced keypad of the legacy system. This provides power, battery backup (through Concord), and data link (RS485 Superbus 2000) between Concord and touchscreen. The touchscreen receives its broadband connectivity through the dedicated 802.11 link to the iHub.

FIG. 20 is a block diagram of a security system in which the legacy panel is replaced with a GE Concord panel connected to an iHub via an Ethernet coupling, under an embodiment. All existing wired and RF sensors remain in place. The iHub is located near the Concord panel, and wired to the panel using a 4-wire SUperbus 2000 (RS485) interface, but is not so limited. The iHub manages cameras through a built-in 802.11 router. The iHub listens to the existing RF HW sensors, and relays sensor information to the Concord panel (emulating the equivalent GE sensor). The wired sensors of the legacy system are connected to the wired zones on the control panel.

The takeover installation process is similar to the installation process described above, except the control panel of the legacy system is replaced; therefore, only the differences with the installation described above are provided here. The takeover approach of an embodiment uses the existing RS485 control interfaces that GE Security and iControl support with the iHub, touchscreen, and Concord panel. With these interfaces, the iHub is capable of automatically enrolling sensors in the panel. The exception is the leverage of an iControl RF card compatible with legacy systems to ‘takeover’ existing RF sensors. A description of the takeover installation process follows.

During the installation process, the iHub uses an RF Takeover Card to automatically extract all sensor IDs, zones, and names from the legacy panel. The installer removes connections at the legacy panel from hardwired wired sensors and labels each with the zone. The installer pulls the legacy panel and replaces it with the GE Concord panel. The installer also pulls the existing legacy keypad and replaces it with either a GE keypad or a GE-iControl touchscreen. The installer connects legacy hardwired sensors to appropriate wired zone (from labels) on the Concord. The installer connects the iHub to the local network and connects the iHub RS485 interface to the Concord panel. The iHub automatically ‘enrolls’ legacy RF sensors into the Concord panel as GE sensors (maps IDs), and pushes or otherwise propagates other information gathered from HW panel (zone, name, group). The installer performs a test of all sensors back to CMS. In operation, the iHub relays legacy sensor data to the Concord panel, emulating equivalent GE sensor behavior and protocols.

The areas of the installation process particular to the legacy takeover include how the iHub extracts sensor info from the legacy panel and how the iHub automatically enrolls legacy RF sensors and populates Concord with wired zone information. Each of these areas is described below.

In having the iHub extract sensor information from the legacy panel, the installer ‘enrolls’ iHub into the legacy panel as a wireless keypad (use install code and house ID—available from panel). The iHub legacy RF Takeover Card is a compatible legacy RF transceiver. The installer uses the web portal to place iHub into ‘Takeover Mode’, and the web portal the automatically instructs the iHub to begin extraction. The iHub queries the panel over the RF link (to get all zone information for all sensors, wired and RF). The iHub then stores the legacy sensor information received during the queries on the iConnect server.

The iHub also automatically enrolls legacy RF sensors and populates Concord with wired zone information. In so doing, the installer selects ‘Enroll legacy Sensors into Concord’ (next step in ‘Takeover’ process on web portal). The iHub automatically queries the iConnect server, and downloads legacy sensor information previously extracted. The downloaded information includes an ID mapping from legacy ID to ‘spoofed’ GE ID. This mapping is stored on the server as part of the sensor information (e.g., the iConnect server knows that the sensor is a legacy sensor acting in GE mode). The iHub instructs Concord to go into install mode, and sends appropriate Superbus 2000 commands for sensor learning to the panel. For each sensor, the ‘spoofed’ GE ID is loaded, and zone, name, and group are set based on information extracted from legacy panel. Upon completion, the iHub notifies the server, and the web portal is updated to reflect next phase of Takeover (e.g., ‘Test Sensors’).

Sensors are tested in the same manner as described above. When a HW sensor is triggered, the signal is captured by the iHub legacy RF Takeover Card, translated to the equivalent GE RF sensor signal, and pushed to the panel as a sensor event on the SuperBus 2000 wires.

In support of remote programming of the panel, CMS pushes new programming to Concord over a phone line, or to the iConnect CMS/Alarm Server API, which in turn pushes the programming to the iHub. The iHub uses the Concord Superbus 2000 RS485 link to push the programming to the Concord panel.

FIG. 21 is a flow diagram for automatic takeover 2100 of a security system, under an embodiment. Automatic takeover includes establishing 2102 a wireless coupling between a takeover component running under a processor and a first controller of a security system installed at a first location. The security system includes some number of security system components coupled to the first controller. The automatic takeover includes automatically extracting 2104 security data of the security system from the first controller via the takeover component. The automatic takeover includes automatically transferring 2106 the security data to a second controller and controlling loading of the security data into the second controller. The second controller is coupled to the security system components and replaces the first controller.

FIG. 22 is a flow diagram for automatic takeover 2200 of a security system, under an alternative embodiment. Automatic takeover includes automatically forming 2202 a security network at a first location by establishing a wireless coupling between a security system and a gateway. The gateway of an embodiment includes a takeover component. The security system of an embodiment includes security system components. The automatic takeover includes automatically extracting 2204 security data of the security system from a first controller of the security system. The automatic takeover includes automatically transferring 2206 the security data to a second controller. The second controller of an embodiment is coupled to the security system components and replaces the first controller.

Components of the gateway of the integrated security system described herein control discovery, installation and configuration of both wired and wireless IP devices (e.g., cameras, etc.) coupled or connected to the system, as described herein with reference to FIGS. 1-4 , as well as management of video routing using a video routing module or engine. The video routing engine initiates communication paths for the transfer of video from a streaming source device to a requesting client device, and delivers seamless video streams to the user via the communication paths using one or more of UPnP port-forwarding, relay server routing and STUN/TURN peer-to-peer routing, each of which is described below.

By way of reference, conventional video cameras have the ability to stream digital video in a variety of formats and over a variety of networks. Internet protocol (IP) video cameras, which include video cameras using an IP transport network (e.g., Ethernet, WiFi (IEEE 802.11 standards), etc.) are prevalent and increasingly being utilized in home monitoring and security system applications. With the proliferation of the internet, Ethernet and WiFi local area networks (LANs) and advanced wide area networks (WANs) that offer high bandwidth, low latency connections (broadband), as well as more advanced wireless WAN data networks (e.g. GPRS or CDMA 1×RTT), there increasingly exists the networking capability to extend traditional security systems to offer IP-based video. However, a fundamental reason for such IP video in a security system is to enable a user or security provider to monitor live or otherwise streamed video from outside the host premises (and the associated LAN).

The conventional solution to this problem has involved a technique known as ‘port forwarding’, whereby a ‘port’ on the LAN's router/firewall is assigned to the specific LAN IP address for an IP camera, or a proxy to that camera. Once a port has been ‘forwarded’ in this manner, a computer external to the LAN can address the LAN's router directly, and request access to that port. This access request is then forwarded by the router directly to the IP address specified, the IP camera or proxy. In this way an external device can directly access an IP camera within the LAN and view or control the streamed video.

The issues with this conventional approach include the following: port forwarding is highly technical and most users do not know how/why to do it; automatic port forwarding is difficult and problematic using emerging standards like UPnP; the camera IP address is often reset in response to a power outage/router reboot event; there are many different routers with different ways/capabilities for port forwarding. In short, although port forwarding can work, it is frequently less than adequate to support a broadly deployed security solution utilizing IP cameras.

Another approach to accessing streaming video externally to a LAN utilizes peer-to-peer networking technology. So-called peer-to-peer networks, which includes networks in which a device or client is connected directly to another device or client, typically over a Wide Area Network (WAN) and without a persistent server connection, are increasingly common. In addition to being used for the sharing of files between computers (e.g., Napster and KaZaa), peer-to-peer networks have also been more recently utilized to facilitate direct audio and media streaming in applications such as Skype. In these cases, the peer-to-peer communications have been utilized to enable telephony-style voice communications and video conferencing between two computers, each enabled with an IP-based microphone, speaker, and video camera. A fundamental reason for adopting such peer-to-peer technology is the ability to transparently ‘punch through’ LAN firewalls to enable external access to the streaming voice and video content, and to do so in a way that scales to tens of millions of users without creating an untenable server load.

A limitation of the conventional peer-to-peer video transport lies in the personal computer (PC)-centric nature of the solution. Each of the conventional solutions uses a highly capable PC connected to the video camera, with the PC providing the advanced software functionality required to initiate and manage the peer-to-peer connection with the remote client. A typical security or remote home monitoring system requires multiple cameras, each with its own unique IP address, and only a limited amount of processing capability in each camera such that the conventional PC-centric approach cannot easily solve the need. Instead of a typical PC-centric architecture with three components (a “3-way IP Video System”) that include a computer device with video camera, a mediating server, and a PC client with video display capability, the conventional security system adds a plurality of fourth components that are standalone IP video cameras (requiring a “4-way IP Video System”), another less-than-ideal solution.

In accordance with the embodiments described herein, IP camera management systems and methods are provided that enable a consumer or security provider to easily and automatically configure and manage IP cameras located at a customer premise. Using this system IP camera management may be extended to remote control and monitoring from outside the firewall and router of the customer premise.

With reference to FIGS. 5 and 6 , the system includes a gateway 253 having a video routing component so that the gateway 253 can manage and control, or assist in management and control, or video routing. The system also includes one or more cameras (e.g., WiFi IP camera 254, Ethernet IP camera 255, etc.) that communicate over the LAN 250 using an IP format, as well as a connection management server 210 located outside the premise firewall 252 and connected to the gateway 253 by a Wide Area Network (WAN) 200. The system further includes one or more devices 220, 230, 240 located outside the premise and behind other firewalls 221, 231, 241 and connected to the WAN 200. The other devices 220, 230, 240 are configured to access video or audio content from the IP cameras within the premise, as described above.

Alternatively, with reference to FIGS. 9 and 10 , the system includes a touchscreen 902 or 1002 having a video routing component so that the touchscreen 902 or 1002 can manage and control, or assist in management and control, or video routing. The system also includes one or more cameras (e.g., WiFi IP camera 254, Ethernet IP camera 255, etc.) that communicate over the LAN 250 using an IP format, as well as a connection management server 210 located outside the premise firewall 252 and connected to the gateway 253 by a Wide Area Network (WAN) 200. The system further includes one or more devices 220, 230, 240 located outside the premise and behind other firewalls 221, 231, 241 and connected to the WAN 200. The other devices 220, 230, 240 are configured to access video or audio content from the IP cameras within the premise, as described above.

FIG. 23 is a general flow diagram for IP video control, under an embodiment. The IP video control interfaces, manages, and provides WAN-based remote access to a plurality of IP cameras in conjunction with a home security or remote home monitoring system. The IP video control allows for monitoring and controlling of IP video cameras from a location remote to the customer premise, outside the customer premise firewall, and protected by another firewall. Operations begin when the system is powered on 2310, involving at a minimum the power-on of the gateway, as well as the power-on of at least one IP camera coupled or connected to the premise LAN. The gateway searches 2311 for available IP cameras and associated IP addresses. The gateway selects 2312 from one or more possible approaches to create connections between the IP camera and a device external to the firewall. Once an appropriate connection path is selected, the gateway begins operation 2313, and awaits 2320 a request for a stream from one of the plurality of IP video cameras available on the LAN. When a stream request is present the server retrieves 2321 the requestor's WAN IP address/port.

When a server relay is present 2330, the IP camera is instructed 2331 to stream to the server, and the connection is managed 2332 through the server. In response to the stream terminating 2351, operations return to gateway operation 2313, and waits to receive another request 2320 for a stream from one of the plurality of IP video cameras available on the LAN.

When a server relay is not present 2330, the requestor's WAN IP address/port is provided 2333 to the gateway or gateway relay. When a gateway relay is present 2340, the IP camera is instructed 2341 to stream to the gateway, and the gateway relays 2342 the connection to the requestor. In response to the stream terminating 2351, operations return to gateway operation 2313, and waits to receive another request 2320 for a stream from one of the plurality of IP video cameras available on the LAN. When a gateway relay is not present 2340, the IP camera is instructed 2343 to stream to an address, and a handoff 2344 is made resulting in direct communication between the camera and the requestor. In response to the stream terminating 2351, operations return to gateway operation 2313, and waits to receive another request 2320 from one of the plurality of IP video cameras available on the LAN.

The integrated security system of an embodiment supports numerous video stream formats or types of video streams. Supported video streams include, but are not limited to, Motion Picture Experts Group (MPEG)-4 (MPEG-4)/Real-Time Streaming Protocol (RTSP), MPEG-4 over Hypertext Transfer Protocol (HTTP), and Motion Joint Photographic Experts Group (JPEG) (MJPEG).

The integrated security system of an embodiment supports the MPEG-4/RTSP video streaming method (supported by video servers and clients) which uses RTSP for the control channel and Real-time Transport Protocol (RTP) for the data channel. Here the RTSP channel is over Transmission Control Protocol (TCP) while the data channel uses User Datagram Protocol (UDP). This method is widely supported by both streaming sources (e.g., cameras) and stream clients (e.g., remote client devices, Apple Quicktime, VideoLAN, IPTV mobile phones, etc).

Encryption can be added to the two channels under MPEG-4/RTSP. For example, the RTSP control channel can be encrypted using SSL/TLS. The data channel can also be encrypted.

If the camera or video stream source inside the home does not support encryption for either RTSP or RTP channels, the gateway located on the LAN can facilitate the encrypted RTSP method by maintaining separate TCP sessions with the video stream source device and with the encrypted RTSP client outside the LAN, and relay all communication between the two sessions. In this situation, any communication between the gateway and the video stream source that is not encrypted could be encrypted by the gateway before being relayed to the RTSP client outside the LAN. In many cases the gateway is an access point for the encrypted and private Wifi network on which the video stream source device is located. This means that communication between the gateway and the video stream source device is encrypted at the network level, and communication between the gateway and the RTSP client is encrypted at the transport level. In this fashion the gateway can compensate for a device that does not support encrypted RTSP.

The integrated security system of an embodiment also supports reverse RTSP. Reverse RTSP includes taking a TCP-based protocol like RTSP, and reversing the roles of client and server (references to “server” include the iControl server, also referred to as the iConnect server) when it comes to TCP session establishment. For example, in standard RTSP the RTSP client is the one that establishes the TCP connection with the stream source server (the server listens on a port for incoming connections). In Reverse RTSP, the RTSP client listens on a port for incoming connections from the stream source server. Once the TCP connection is established, the RTSP client begins sending commands to the server over the TCP connection just as it would in standard RTSP.

When using Reverse RTSP, the video stream source is generally on a LAN, protected by a firewall. Having a device on the LAN initiate the connection to the RTSP client outside the firewall enables easy network traversal.

If the camera or video stream source inside the LAN does not support Reverse RTSP, then the gateway facilitates the Reverse RTSP method by initiating separate TCP sessions with the video stream source device and with the Reverse RTSP client outside the LAN, and then relays all communication between the two sessions. In this fashion the gateway compensates for a stream source device that does not support Reverse RTSP.

As described in the encryption description above, the gateway can further compensate for missing functionalities on the device such as encryption. If the device does not support encryption for either RTSP or RTP channels, the gateway can communicate with the device using these un-encrypted streams, and then encrypt the streams before relaying them out of the LAN to the RTSP Reverse client.

Servers of the integrated security system can compensate for RTSP clients that do not support Reverse RTSP. In this situation, the server accepts TCP connections from both the RTSP client and the Reverse RTSP video stream source (which could be a gateway acting on behalf of a stream source device that does not support Reverse RTSP). The server then relays the control and video streams from the Reverse RTSP video stream source to the RTSP client. The server can further compensate for the encryption capabilities of the RTSP client; if the RTSP client does not support encryption then the server can provide an unencrypted stream to the RTSP client even though an encrypted stream was received from the Reverse RTSP streaming video source.

The integrated security system of an embodiment also supports Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (NAT) (STUN)/Traversal Using Relay NAT (TURN) peer-to-peer routing. STUN and Turn are techniques for using a server to help establish a peer-to-peer UDP data stream (it does not apply to TCP streams). The bandwidth consumed by the data channel of a video stream is usually many thousands of times larger than that used by the control channel. Consequently, when a peer-to-peer connection for both the RTSP and RTP channels is not possible, there is still a great incentive to use STUN/TURN techniques in order to achieve a peer-to-peer connection for the RTP data channel.

Here, a method referred to herein as RTSP with STUN/TURN is used by the integrated security system. The RTSP with STUN/TURN is a method in which the video streaming device is instructed over the control channel to stream its UDP data channel to a different network address than that of the other end of the control TCP connection (usually the UDP data is simply streamed to the IP address of the RTSP client). The result is that the RTSP or Reverse RTSP TCP channel can be relayed using the gateway and/or the server, while the RTP UDP data channel can flow directly from the video stream source device to the video stream client.

If a video stream source device does not support RTSP with STUN/TURN, the gateway can compensate for the device by relaying the RTSP control channel via the server to the RTSP client, and receiving the RTP data channel and then forwarding it directly to the RTSP with STUN/TURN enabled client. Encryption can also be added here by the gateway.

The integrated security system of an embodiment supports MPEG-4 over HTTP. MPEG-4 over HTTP is similar to MPEG-4 over RTSP except that both the RTSP control channel and the RTP data channel are passed over an HTTP TCP session. Here a single TCP session can be used, splitting it into multiple channels using common HTTP techniques like chunked transfer encoding.

The MPEG-4 over HTTP is generally supported by many video stream clients and server devices, and encryption can easily be added to it using SSL/TLS. Because it uses TCP for both channels, STUN/TURN techniques may not apply in the event that a direct peer-to-peer TCP session between client and server cannot be established.

As described above, encryption can be provided using SSL/TLS taking the form of HTTPS. And as with MPEG-4 over RTSP, a gateway can compensate for a stream source device that does not support encryption by relaying the TCP streams and encrypting the TCP stream between the gateway and the stream client. In many cases the gateway is an access point for the encrypted and private Wifi network on which the video stream source device is located. This means that communication between the gateway and the video stream source device is encrypted at the network level, and communication between the gateway and the video stream client is encrypted at the transport level. In this fashion the gateway can compensate for a device that does not support HTTPS.

As with Reverse RTSP, the integrated security system of an embodiment supports Reverse HTTP. Reverse HTTP includes taking a TCP-based protocol like HTTP, and reversing the roles of client and server when it comes to TCP session establishment. For example, in conventional HTTP the HTTP client is the one that establishes the TCP connection with the server (the server listens on a port for incoming connections). In Reverse HTTP, the HTTP client listens on a port for incoming connections from the server. Once the TCP connection is established, the HTTP client begins sending commands to the server over the TCP connection just as it would in standard HTTP.

When using Reverse HTTP, the video stream source is generally on a LAN, protected by a firewall. Having a device on the LAN initiate the connection to the HTTP client outside the firewall enables easy network traversal.

If the camera or video stream source inside the LAN does not support Reverse HTTP, then the gateway can facilitate the Reverse HTTP method by initiating separate TCP sessions with the video stream source device and with the Reverse HTTP client outside the LAN, and then relay all communication between the two sessions. In this fashion the gateway can compensate for a stream source device that does not support Reverse HTTP.

As described in the encryption description above, the gateway can further compensate for missing functionalities on the device such as encryption. If the device does not support encrypted HTTP (e.g., HTTPS), then the gateway can communicate with the device using HTTP, and then encrypt the TCP stream(s) before relaying out of the LAN to the Reverse HTTP client.

The servers of an embodiment can compensate for HTTP clients that do not support Reverse HTTP. In this situation, the server accepts TCP connections from both the HTTP client and the Reverse HTTP video stream source (which could be a gateway acting on behalf of a stream source device that does not support Reverse HTTP). The server then relays the TCP streams from the Reverse HTTP video stream source to the HTTP client. The server can further compensate for the encryption capabilities of the HTTP client; if the HTTP client does not support encryption then the server can provide an unencrypted stream to the HTTP client even though an encrypted stream was received from the Reverse HTTP streaming video source.

The integrated security system of an embodiment supports MJPEG as described above. MJPEG is a streaming technique in which a series of JPG images are sent as the result of an HTTP request. Because MJPEG streams are transmitted over HTTP, HTTPS can be employed for encryption and most MJPEG clients support the resulting encrypted stream. And as with MPEG-4 over HTTP, a gateway can compensate for a stream source device that does not support encryption by relaying the TCP streams and encrypting the TCP stream between the gateway and the stream client. In many cases the gateway is an access point for the encrypted and private Wifi network on which the video stream source device is located. This means that communication between the gateway and the video stream source device is encrypted at the network level, and communication between the gateway and the video stream client is encrypted at the transport level. In this fashion the gateway can compensate for a device that does not support HTTPS.

The integrated system of an embodiment supports Reverse HTTP. Reverse HTTP includes taking a TCP-based protocol like HTTP, and reversal of the roles of client and server when it comes to TCP session establishment can be employed for MJPEG streams. For example, in standard HTTP the HTTP client is the one who establishes the TCP connection with the server (the server listens on a port for incoming connections). In Reverse HTTP, the HTTP client listens on a port for incoming connections from the server. Once the TCP connection is established, the HTTP client begins sending commands to the server over the TCP connection just as it would in standard HTTP.

When using Reverse HTTP, the video stream source is generally on a LAN, protected by a firewall. Having a device on the LAN initiate the connection to the HTTP client outside the firewall enables network traversal.

If the camera or video stream source inside the LAN does not support Reverse HTTP, then the gateway can facilitate the Reverse HTTP method by initiating separate TCP sessions with the video stream source device and with the Reverse HTTP client outside the LAN, and then relay all communication between the two sessions. In this fashion the gateway can compensate for a stream source device that does not support Reverse HTTP.

As described in the encryption description above, the gateway can further compensate for missing functionalities on the device such as encryption. If the device does not support encrypted HTTP (e.g., HTTPS), then the gateway can communicate with the device using HTTP, and then encrypt the TCP stream(s) before relaying out of the LAN to the Reverse HTTP client.

The servers can compensate for HTTP clients that do not support Reverse HTTP. In this situation, the server accepts TCP connections from both the HTTP client and the Reverse HTTP video stream source (which could be a gateway acting on behalf of a stream source device that does not support Reverse HTTP). The server then relays the TCP streams from the Reverse HTTP video stream source to the HTTP client. The server can further compensate for the encryption capabilities of the HTTP client; if the HTTP client does not support encryption then the server can provide an unencrypted stream to the HTTP client even though an encrypted stream was received from the Reverse HTTP streaming video source.

The integrated security system of an embodiment considers numerous parameters in determining or selecting one of the streaming formats described above for use in transferring video streams. The parameters considered in selecting a streaming format include, but are not limited to, security requirements, client capabilities, device capabilities, and network/system capabilities.

The security requirements for a video stream are considered in determining an applicable streaming format in an embodiment. Security requirements fall into two categories, authentication and privacy, each of which is described below.

Authentication as a security requirement means that stream clients must present credentials in order to obtain a stream. Furthermore, this presentation of credentials should be done in a way that is secure from network snooping and replays. An example of secure authentication is Basic Authentication over HTTPS. Here a username and password are presented over an encrypted HTTPS channel so snooping and replays are prevented. Basic Authentication alone, however, is generally not sufficient for secure authentication.

Because not all streaming clients support SSL/TLS, authentication methods that do not require it are desirable. Such methods include Digest Authentication and one-time requests. A one-time request is a request that can only be made by a client one time, and the server prevents a reuse of the same request. One-time requests are used to control access to a stream source device by stream clients that do not support SSL/TLS. An example here is providing video access to a mobile phone. Typical mobile phone MPEG-4 viewers do not support encryption. In this case, one of the MPEG-4 over RTSP methods described above can be employed to get the video stream relayed to an server. The server can then provide the mobile phone with a one-time request Universal Resource Locator (URL) for the relayed video stream source (via a Wireless Application Protocol (WAP) page). Once the stream ends, the mobile phone would need to obtain another one-time request URL from the server (via WAP, for example) in order to view the stream again.

Privacy as a security requirement means that the contents of the video stream must be encrypted. This is a requirement that may be impossible to satisfy on clients that do not support video stream encryption, for example many mobile phones. If a client supports encryption for some video stream format(s), then the “best” of those formats should be selected. Here “best” is determined by the stream type priority algorithm.

The client capabilities are considered in determining an applicable streaming format in an embodiment. In considering client capabilities, the selection depends upon the supported video stream formats that include encryption, and the supported video stream formats that do not support encryption.

The device capabilities are considered in determining an applicable streaming format in an embodiment. In considering device capabilities, the selection depends upon the supported video stream formats that include encryption, the supported video stream formats that do not support encryption, and whether the device is on an encrypted private Wifi network managed by the gateway (in which case encryption at the network level is not required).

The network/system capabilities are considered in determining an applicable streaming format in an embodiment. In considering network/system capabilities, the selection depends upon characteristics of the network or system across which the stream must travel. The characteristics considered include, for example, the following: whether there is a gateway and/or server on the network to facilitate some of the fancier video streaming types or security requirements; whether the client is on the same LAN as the gateway, meaning that network firewall traversal is not needed.

Streaming methods with the highest priority are peer-to-peer because they scale best with server resources. Universal Plug and Play (UPnP) can be used by the gateway to open ports on the video stream device's LAN router and direct traffic through those ports to the video stream device. This allows a video stream client to talk directly with the video stream device or talk directly with the gateway which can in turn facilitate communication with the video stream device.

Another factor in determining the best video stream format to use is the success of STUN and TURN methods for establishing direct peer-to-peer UDP communication between the stream source device and the stream client. Again, the gateway and the server can help with the setup of this communication.

Client bandwidth availability and processing power are other factors in determining the best streaming methods. For example, due to its bandwidth overhead an encrypted MJPEG stream should not be considered for most mobile phone data networks.

Device bandwidth availability can also be considered in choosing the best video stream format. For example, consideration can be given to whether the upstream bandwidth capabilities of the typical residential DSL support two or more simultaneous MJPEG streams.

Components of the integrated security system of an embodiment, while considering various parameters in selecting a video streaming format to transfer video streams from streaming source devices and requesting client devices, prioritize streaming formats according to these parameters. The parameters considered in selecting a streaming format include, as described above, security requirements, client capabilities, device capabilities, and network/system capabilities. Components of the integrated security system of an embodiment select a video streaming format according to the following priority, but alternative embodiments can use other priorities.

The selected format is UPnP or peer-to-peer MPEG-4 over RTSP with encryption when both requesting client device and streaming source device support this format.

The selected format is UPnP or peer-to-peer MPEG-4 over RTSP with authentication when the requesting client device does not support encryption or UPnP or peer-to-peer MPEG-4 over RTSP with encryption.

The selected format is UPnP (peer-to-peer) MPEG-4 over HTTPS when both requesting client device and streaming source device support this format.

The selected format is UPnP (peer-to-peer) MPEG-4 over HTTP when the requesting client device does not support encryption or UPnP (peer-to-peer) MPEG-4 over HTTPS.

The selected format is UPnP (peer-to-peer) MPEG-4 over RTSP facilitated by gateway or touchscreen (including or incorporating gateway components) (to provide encryption), when the requesting client device supports encrypted RTSP and the streaming source device supports MPEG-4 over RTSP.

The selected format is UPnP (peer-to-peer) MPEG-4 over HTTPS facilitated by gateway or touchscreen (including or incorporating gateway components) (to provide encryption) when the requesting client device supports MPEG-4 over HTTPS and the streaming source device supports MPEG-4 over HTTP.

The selected format is UPnP (peer-to-peer) MJPEG over HTTPS when the networks and devices can handle the bandwidth and both requesting client device and streaming source device support MJPEG over HTTPS.

The selected format is Reverse RTSP with STUN/TURN facilitated by the server when the streaming source device initiates SSL/TLS TCP to server, the streaming source device supports Reverse RTSP over SSL/TLS with STUN/TURN, and the requesting client device supports RTSP with STUN/TURN.

The selected format is Reverse RTSP with STUN/TURN facilitated by server and gateway or touchscreen (including or incorporating gateway components) when the gateway initiates SSL/TLS TCP to the server and to the streaming source device, the streaming source device supports RTSP, and the requesting client device supports RTSP with STUN/TURN.

The selected format is Reverse MPEG over RTSP/HTTP facilitated by the server when the streaming source device initiates SSL/TLS TCP to server, the streaming source device supports Reverse RTSP or HTTP over SSL/TLS, and the requesting client device supports MPEG over RTSP/HTTP.

The selected format is Reverse MPEG over RTSP/HTTP facilitated by server and gateway or touchscreen (including or incorporating gateway components) when the gateway initiates SSL/TLS TCP to server and to streaming source device, the streaming source device supports MPEG over RTSP or HTTP, and the requesting client device supports MPEG over RTSP/HTTP.

The selected format is UPnP (peer-to-peer) MJPEG over HTTP when the networks and devices can handle the bandwidth and when the requesting client device does not support encryption and does not support MPEG-4.

The selected format is Reverse MJPEG over HTTPS facilitated by the server when the streaming source device initiates SSL/TLS TCP to server, the streaming source device supports Reverse MJPEG over SSL/TLS, and the requesting client device supports MJPEG.

The selected format is Reverse MJPEG over HTTPS facilitated by server and gateway or touchscreen (including or incorporating gateway components) when the gateway initiates SSL/TLS TCP to the server and to the streaming source device, the streaming source device supports MJPEG, and the requesting client device supports MJPEG.

FIG. 24 is a block diagram showing camera tunneling, under an embodiment.

Additional detailed description of camera tunnel implementation details follow.

An embodiment uses XMPP for communication with a remote video camera as a lightweight (bandwidth) method for maintaining real-time communication with the remote camera. More specifically, the remote camera is located on another NAT (e.g., NAT traversal).

An embodiment comprises a method for including a remotely located camera in a home automation system. For example, using XMPP via cloud XMPP server to couple or connect camera to home automation system. This can be used with in-car cameras, cell phone cameras, and re-locatable cameras (e.g., dropped in the office, the hotel room, the neighbor's house, etc.).

Components of an embodiment are distributed so that any one can be offline while system continues to function (e.g., panel can be down while camera still up, motion detection from camera, video clip upload etc. continue to work.

Embodiments extend the PSIA in one or more of the following areas: wifi roaming configuration; video relay commands; wifi connectivity test; media tunnel for live video streaming in the context of a security system; motion notification mechanism and configuration (motion heartbeat) (e.g., helps with scalable server); XMPP for lightweight communication (helps with scalable server, reduced bandwidth, for maintaining persistent connection with a gateway); ping request sent over XMPP as health check mechanism; shared secret authentication bootstrapping process; asynchronous error status delivery by the camera for commands invoked by the gateway if the camera is responsible for delivering errors to the gateway in an asynchronous fashion (e.g., gateway requests a firmware update or a video clip upload).

Embodiments extend the home automation system to devices located on separate networks, and make them useable as general-purpose communication devices. These cameras can be placed in the office, vacation home, neighbor house, software can be put onto a cell phone, into a car, navigation system, etc.

Embodiments use a global device registry for enabling a device/camera to locate the server and home to which it is assigned.

Embodiments include methods for bootstrapping and re-bootstrapping of authentication credentials. The methods include activation key entry by installer into the cloud web interface. Activation key generation is based upon mac address and a shared secret between manufacturer and the service provider. Embodiments of the system allow activation of a camera with valid activation key that is not already provisioned in the global registry server.

Embodiments include a web-based interface for use in activating, configuring, remote firmware update, and re-configuring of a camera.

Embodiments process or locate local wifi access points and provide these as options during camera configuring and re-configuring. Embodiments generate and provide recommendations around choosing a best wifi access point based upon characteristics of the network (e.g., signal strength, error rates, interference, etc.). Embodiments include methods for testing and diagnosing issues with wifi and network access.

Embodiments include cameras able to perform this wifi test using only one physical network interface, an approach that enables the camera to dynamically change this physical interface from wired to wifi. Embodiments are able to change the network settings (wifi etc) remotely using the same process.

Cameras of an embodiment can be configured with multiple network preferences with priority order so that the camera can move between different locations and the camera can automatically find the best network to join (e.g., can have multiple ssid+bssid+password sets configured and prioritized).

Regarding firmware download, embodiments include a mechanism to monitor the status of the firmware update, provide feedback to the end user and improve overall quality of the system.

Embodiments use RTSP over SSL to a cloud media relay server to allow live video NAT traversal to a remote client (e.g., PC, cell phone, etc.) in a secure manner where the camera provides media session authentication credentials to the server. The camera initiates the SSL connection to the cloud and then acts as a RTSP server over this connection.

Embodiments include methods for using NAT traversal for connecting to the cloud for remote management and live video access allows the integrated security components to avoid port forwarding on the local router(s) and as a result maintain a more secure local network and a more secure camera since no ports are required to be open.

Embodiments enable camera sensors (e.g., motion, audio, heat, etc.) to serve as triggers to other actions in the automation system. The capture of video clips or snapshots from the camera is one such action, but the embodiments are not so limited.

A camera of an embodiment can be used by multiple systems.

A detailed description of flows follows relating to the camera tunnel of an embodiment.

A detailed description of camera startup and installation follows as it pertains to the camera tunnel of an embodiment.

Activation Key

-   -   a. camera to follow same algorithm as ihub where activation key         is generated from serial based upon a one-way hash on serial and         a per-vendor shared secret.     -   b. Used com.icontrol.util.ops.activation.ActivationKeyUtil class         to validate serialNo <-> activationKey.         Registry Request         [partner]/registry/[device type]/[serial]     -   a. new column in existing registry table for id type; nullable         but the application treats null as “gateway”.     -   b. rest endpoints allow adding with the new optional argument.     -   c. current serial and siteId uniqueness enforcement by         application depends upon device type (for any device type, there         should be uniqueness on serial; for gateway device type, there         should be uniqueness on siteId; for other device types, there         need not be uniqueness on siteId).     -   d. if no activation yet (e.g., no entry) then send dummy         response (random but repeatable reply; may include predictable         “dummy” so that steps below can infer.     -   e. add/update registry server endpoints for adding/updating         entries.         If Camera has No Password         Camera retrieves “Pending Key” via POST to         /<CredentialGatewayURL>/GatewayService/<siteID>/PendingDeviceKey.     -   a. pending key request (to get password) with serial and         activation key.     -   b. server checks for dummy reply; if dummy then responds with         retry backoff response.     -   c. server invokes pass-through API on gateway to get new pending         key.     -   d. if device is found, then gateway performs validation of         serial+activation key, returns error if mismatch.     -   e. if activation key checks out, then gateway checks pending key         status.     -   f. if device currently has a pending key status, then a new         pending password is generated.     -   g. gateway maintains this authorization information in a new set         of variables on the camera device.     -   h. device-authorization/session-key comprises the current         connected password.     -   i. device-authorization/pending-expiry comprises a UTC timestamp         representing the time the current pending password period ends;         any value less than the current time or blank means the device         is not in a pending password state.     -   j. device-authorization/pending-session-key comprises the last         password returned to the camera in a pending request; this is         optional (device may choose to maintain this value in memory).     -   k. session-key and pending-session-key variables tagged with         “encryption” in the device def which causes rest and admin to         hide their value from client.         ConnectInfo request     -   a. returns xmpp host and port to connect to (comes from config         as it does for gateway connect info).     -   b. returns connectInfo with additional <xmpp> parameter.         Start Portal Add Camera Wizard     -   a. user enters camera serial, activation key.     -   b. addDevice rest endpoint on gateway called     -   c. gateway verifies activation key is correct.     -   d. gateway calls addDevice method on gapp server to add         LWG_SerComm_iCamera_1000 with given serial to site.     -   e. Server detects the camera type and populates registry.     -   f. gateway puts device into pending password state (e.g.,         updates device-auth/pending-expiry point).     -   g. rest endpoints on gateway device for managing device pending         password state.     -   h. start pending password state: POST future UTC value to         device-auth/pending-expiry; device-auth/pending-expiry set to 30         minutes from time device was added.     -   i. stop pending password state: POST-1 to         device-auth/pending-expiry.     -   j. check pending password state: GET device-auth/pending-expiry.     -   k. message returned with “Location” header pointing to relative         UM.     -   l. user told to power on camera (or reboot if already powered         on).     -   m. once camera connects, gateway updates         device-auth/pending-expiry to −1 and device-auth/session-key         with password and device/connection-status to connected     -   n. portal polls for device/connection-status to change to         connected; if does not connect after X seconds, bring up error         page (camera has not connected—continue waiting or start over).     -   o. user asked if wifi should be configured for this camera.     -   p. entry fields for wifi ssid and password.     -   q. portal can pre-populate ssid and password fields with         picklist of any from other cameras on the site.     -   r. get XML, of available SSIDs.     -   s. non-wifi option is allowed.     -   t. portal submits options to configure camera (use null values         to specify non-wifi); upon success, message is returned with         “Location” header pointing to relative URI.     -   u. checks configuration progress and extracting “status” and         “subState” fields.     -   v. puts device state into “configuring”; upon error, puts device         state into “configuration failure”.     -   w. performs firmware upgrade if needed, placing device state         into “upgrading”; upon error, puts device state into “upgrade         failure”.     -   x. upon configuration success, puts device state of “ok” and         applies appropriate configuration for camera (e.g., resolutions,         users, etc.).     -   y. if non-blank wifi parameters, automatically perform “wifi         test” method to test wifi without disconnecting Ethernet.     -   z. portal wizard polls device status until changes to “ok” or         “upgrade failure/”configuration failure” in “status” field,         along with applicable, if any, with error code reason, in “sub         State” field; upon error, show details to user, provide options         (start over, configure again, reboot, factory reset, etc)     -   aa. notify user they can move camera to desired location.         Camera Reboots     -   a. gets siteId and server URL from registry.     -   b. makes pending paid key request to server specifying correct         siteId, serial and activation key; gets back pending password.     -   c. makes connectInfo request to get xmpp server.     -   d. connects over xmpp with pending password.         If Camera Reboots Again     -   a. get siteId and server URL from registry.     -   b. already has password (may or may not be pending) so no need         to perform pending paid key request.     -   c. make connectInfo request to get xmpp server.     -   d. connect over xmpp with password.         xmpp Connect with Password     -   a. xmpp user is of the form [serial]@[server]/[siteId]     -   b. session server performs authentication by making passthrough         API request to gateway for given SiteId.     -   c. Session xmpp server authenticates new session using DeviceKey         received in GET request against received xmpp client credential.     -   d. If authentication fails or GET receives non-response, server         returns to camera XMPP connect retry backoff with long backoff.     -   e. gateway device performs password management.     -   f. compares password with current key and pending key (if not         expired); if matches pending, then update         device-auth/session-key to be pending value, and clear out the         device-auth/pending-expiry.     -   g. gateway device updates the device/connection-status point to         reflect that camera is connected.     -   h. gateway device tracks the xmpp session server this camera is         connected to via new point device/proxy-host and updates this         info if changed.     -   i. if deviceConnected returns message, then session server posts         connected event containing xmpp user to queue monitored by all         session servers.     -   j. session servers monitor these events and disconnect/cleanup         sessions they have for same user.     -   k. may use new API endpoint on session server for broadcast         messages.         xmpp Connect with Bad Password     -   a. Upon receiving a new connection request, session server         performs authentication by making passthrough API request to         gateway for given SiteId.     -   b. Session xmpp server authenticates new session using DeviceKey         received in above GET request against received xmpp client         credential.     -   c. If authentication fails or GET receives non-response from         virtual gateway.     -   d. Session server rejects incoming connection (is there a         backoff/retry XMPP response that can be sent here).     -   e. Session server logs event.     -   f. Gateway logs event.         xmpp Disconnect     -   a. session server posts disconnected event to gateway (with         session server name).     -   b. gateway updates the device/connected variable/point to         reflect that camera is disconnected.     -   c. gateway updates the device/connection-status variable/point         to reflect that camera is disconnected.     -   d. gateway clears the device/proxy-host point that contains the         session host to this camera is connected.         LWGW Shutdown     -   a. During LWGW shutdown, gateway can broadcast messages to all         XMPP servers to ensure all active XMPP sessions are gracefully         shutdown.     -   b. gateways use REST client to call URI, which will broadcast to         all XMPP servers.         To Configure Camera During Installation     -   a. applies all appropriate configuration for camera (e.g.,         resolutions, users, etc).     -   b. returns message for configuration applied, wifi test passed,         all settings taken. returns other response code with error code         description upon any failure.         To Reconfigure Wifi SSID and Key     -   a. returns message for wifi credentials set.     -   b. returns other response code with error code description upon         any failure.         API Pass-Through Handling for Gateway Fail-Over Case     -   a. When performing passthrough for LWGW, the API endpoint         handles the LWGW failover case (e.g., when gateway is not         currently running on any session server).     -   b. passthrough functions in the following way: current session         server IP is maintained on the gateway object; server looks up         gateway object to get session IP and then sends passthrough         request to that session server; if that request returns gateway         not found message, server error message, or a network level         error (e.g., cannot route to host, etc.), if the gateway is a         LWGW then server should lookup the primary/secondary LW Gateway         group for this site; server should then send resume message to         primary, followed by rest request; if that fails, then server         send resume message to secondary followed by rest request     -   c. alternatively, passthrough functions in the following way:         rather than lookup session server IP on gateway object,         passthrough requests should be posted to a passthrough queue         that is monitored by all session servers; the session server         with the Gateway on it should consume the message (and pass it         to the appropriate gateway); the server should monitor for         expiry of these messages, and if the gateway is a LWGW then         server should lookup the primary/secondary LW Gateway group for         this site; server should then send resume message to primary,         followed by rest request; if that fails, then server send resume         message to secondary followed by rest request.

A detailed description follows for additional flows relating to the camera tunnel of an embodiment.

Motion Detection

-   -   a. camera sends openhome motion event to session server via         xmpp.     -   b. session server posts motion event to gateway via passthrough         API.     -   c. gateway updates the camera motion variable/point to reflect         the event gateway updates the camera motion variable/point to         reflect the event         Capture Snapshot     -   a. gateway posts openhome snapshot command to session server         with camera connected.     -   b. gateway sends command including xmpp user id to xmpp command         Queue monitored by all session servers.     -   c. session server with given xmpp user id consumes command and         sends command to camera (command contains upload URL on gw         webapp).     -   d. gateway starts internal timer to check if a response is         received from camera (e.g., 5 sec wait window).     -   e. if broadcast RabbitMQ not ready, then gateway will use         device/proxy-host value to know which session server to post         command to.     -   f. session server sends command to camera (comprises upload URL         on gw webapp)     -   g. Example XML body:

<MediaUpload> <id>1321896772660</id> <snapShotImageType>JPEG</snapShotImageType> <gateway_url>[gatewaysyncUrl]/gw/GatewayService/SPutJpg/s/[siteId]/[ deviceIndex]/[varValue]/[varIndex]/[who]/[ts]/[HMM]/[passCheck]/</ <failure_url>[gatewaysyncUrl]/gw/GatewayService/SPutJpgError/s/[siteI d]/[deviceIndex]/[varValue]/[varIndex]/[who]/[ts]/[HMM]/[passCheck]/</ </MediaUpload>

-   -   h. session server receives response to sendRequestEvent from         camera and posts response to gateway.     -   i. camera uploads to upload URL on gw webapp.     -   j. passCheck can be verified on server (based upon gateway         secret); alternatively, the OpenHome spec calls for Digest Auth         here.     -   k. endpoint responds with message digest password if the URI is         expected, otherwise returns non-response.     -   l. gw webapp stores snapshot, logs history event.     -   m. event is posted to gateway for deltas.         Capture Clip     -   a. gateway posts openhome video clip capture command to session         server with camera connected.     -   b. gateway sends command including xmpp user id to xmpp command         Queue monitored by all session servers.     -   c. session server with given xmpp user id consumes command and         sends command to camera (command comprises upload URL on gw         webapp).     -   d. gateway starts internal timer to check if a response is         received from camera (e.g., 5 sec wait window).     -   e. session server sends command to camera (comprises upload URL         on gw webapp).     -   f. Example URI from session server to camera:         -   /openhome/streaming/channels/1/video/upload     -   g. Example XML body:

<MediaUpload> <id>1321898092270</id> <videoClipFormatType>MP4</videoClipFormatType> <gateway_url>[gatewaysyncUrl]/gw/GatewayService/SPutMpeg/s/[siteId] /[deviceIndex]/[varValue]/[varIndex]/[who]/[ts]/[HMM]/[passCheck]/</ <failure_url>[gatewaysyncUrl]/gw/GatewayService/SPutMpegFailed/s/[si teId]/[deviceIndex]/[varValue]/[varIndex]/[who]/[ts]/[HMM]/[passCheck] /</ </MediaUpload>

-   -   h. session server receives response to sendRequestEvent from         camera and posts response to gateway.     -   i. camera uploads to upload URL on gw webapp.     -   j. passCheck can be verified on server (based upon gateway         secret).     -   k. alternatively, spec calls for Digest Auth here.     -   l. endpoint responds with message digest password if the URI is         expected, otherwise returns non-response.     -   m. gw webapp stores video clip, logs history event.     -   n. event is posted to gateway for deltas.         Live Video (Relay)     -   a. Upon user login to portal, portal creates a media relay         tunnel by calling relayAPImanager create.     -   b. RelayAPImanager creates relays and sends ip-config-relay         variable (which instructs gateway to create media tunnel) to         gateway.     -   c. Upon receiving media tunnel create ip-config-relay command,         gateway posts openhome media channel create command to session         server with camera connected.     -   d. session server sends create media tunnel command to camera         (comprises camera relay URL on relay server).     -   e. Example URI from session server to camera:         -   /openhome/streaming/mediatunnel/create     -   f. Example XML body:

  <CreateMediaTunnel> <sessionID>1</sessionID> <gatewayURL>TBD</gatewayURL> <failureURL>TBD</failureURL> </CreateMediaTunnel>

-   -   g. GatewayURL is created from relay server, port, and sessionId         info included within ip-config-relay variable.     -   h. camera creates a TLS tunnel to relay server via POST to         <gatewayURL>.     -   i. When user initiates live video, portal determines user is         remote and retrieves URL of Relay server from relayAPImanager.     -   j. Upon receiving a user pole connection on the relay server         (along with valid rtsp request), relay sends streaming command         to camera: example:         -   rtsp:://openhome/streaming/channels/1/rtsp     -   k. Upon user portal logout, portals calls relayAPImanager to         terminate media tunnel.     -   l. RelayAPImanager send ip-config-relay variable to terminate         media tunnel.     -   m. Gateway sends destroy media tunnel command to camera via         XMPP.         Camera Firmware Update     -   a. Gateway checks camera firmware version; if below minimum         version, gateway sends command to camera (via session server) to         upgrade firmware (command:         -   /openhome/system/updatefirmware).     -   b. Gateway checks firmware update status by polling:         -   /openhome/system/updatefirmware/status.     -   c. Gateway informs portal of upgrade status.     -   d. Camera auto-reboots after firmware update and reconnects to         Session server.         Camera First-Contact Configuration     -   a. After a camera is added successfully and is connected to the         session server for the first time, gateway performs first         contact configuration as follows.     -   b. Check firmware version.     -   c. Configure settings by: download config file using         /openhome/system/configurationData/configFile; or configure each         category individually (configure video input channel         settings—/openhome/system/video/inputs/channels; onfigure audio         input channel settings (if         any)—/openhome/system/audio/inputs/channels; configure video         streaming channel settings—/openhome/streaming/channels;         configure motion detection settings—example:         PUT/openhome/custom/motiondetection/pir/0; configure event         trigger settings—example: PUT/openhome/custom/event).     -   d. Reboot camera (/openhome/system/factoryreset) if camera         responds with reboot required.

Embodiments described herein include one or more protocols enabling communications between one or more system components described herein (e.g., gateway, touchscreen, IP devices, security system, etc.). More particularly, details follow of interface specifications (SECURITY, MONITORING AND CONTROL (SMA) SERVICES COMPACT PROTOCOL) in an example embodiment of the integrated security system described herein.

SMA Services Compact Protocol

Introduction

The iControl iConnect Security, Monitoring and Control (SMA) services provide customers with a way to access and control their home and its security system remotely over the internet. There are a variety of services and client platforms available. The protocol discussed herein is mainly focused on security panel-related events and control, with optional support for monitoring/control (“M/C”) devices such as lights and locks.

This document specifies the serial protocol used between the premises CPE (e.g. a security panel) and the iControl server. The CPE on the premises has a communications pathway to an iControl SMA server. For stand-alone panels, this connection is generally a GPRS connection to one or two secure APNs. Some panels may use SMA to communicate with an iHub, either in the same physical device or in a multi-device solution. Here, the communication paths are likely over a local IP network, either wifi or a network connection internal to a shared board. If the iHub software is on the same device, the protocol is also designed to support communication directly over serial port. The protocol is not, strictly speaking, dependent on any particular underlying physical transport. However, TCP/IP and UDP are the expected transports and are referenced throughout.

SMA Services Summary

The SMA services that this protocol supports allow a user to monitor, control, and configure a security panel in their home. The user interacts with their system via an iControl server, or via client software written to use the SMA protocol directly. The iControl servers may, in turn, use SMA for direct communication to the panel, or may communicate with separate software (“iHub”) that acts as a local SMA server and manages the panel via SMA. In brief, this functionality must allow the user to:

-   -   1. Interactively see the status of their system         -   Users can log into a web portal, or open a mobile             application, and see what arm and alarm states their alarm             system is in. They can also see the complete state of all of             their zones, irrespective of whether or not there is an             alarm. This includes fault (open/closed) statuses as well as             tamper faults, low battery, etc. If the CPE supports M/C             devices, it also includes the current state of M/C devices.     -   2. Interactively review a history of events.         -   As above, when they are remotely logged into their system,             users can review a history of everything from alarms to             routine door openings and closings.     -   3. Remotely arm and disarm their system.     -   4. Remotely control M/C devices such as lights, door locks, etc.

The protocol includes extensions to allow for more complete control over the panel. Including:

-   -   1. Add, modify, and manage sensor, user, partition, and other         panel configurations. This will be the basis for more various         levels of iControl UI, from installer and activation         applications to simple sensor renaming.     -   2. Configure and drive Downloader functionality for panel         configuration and firmware update. This downloader support is         device/deployment specific.     -   3. Drive remote upgrades to the panel's firmware.     -   4. Provide for integrated and streamlined panel replacement.         Architecture

See FIG. 25 .

The iControl SMA services serve as an adjunct to an existing alarm reporting service. The SMA protocol is not intended to be used for primary alarm reporting. Standard alarm reporting is done through the cloud depicted above, which may include cellular, broadband internet, or POTS pathways. The standard alarm path always has priority, so any events that need to be reported there need to be done before contacting the SMA servers (if the SMA connection is shared with the alarm reporting path.) On the other hand, the nature of the vast majority of the events sent to the iControl servers (i.e. casual open/close events) is such that only a small percentage of events sent to the server will also generate alarms to the alarm receiver.

This specification deals solely with the three paths between the CPE and the iControl servers depicted above. The alarm reporting cloud is outside the scope of this specification.

Not shown in FIG. 25 is any mention of the network that the CPE uses to connect to the SMA server. While the specific APN architecture is beyond the scope of this specification, the protocol provides a configuration API for flexible and extensible configuration of any properties that need to be set based on the APN architecture. For example, different server addresses can be specified for each APN that the CPE uses (e.g. primary and backup) for its network connection.

Design Objectives

The main objectives of the design of this protocol are:

1. Compactness

-   -   a. Minimize overall network traffic         -   i. Both GPRS and SMS traffic are considered, as well as the             transport protocol overhead involved.         -   ii. Minimize number of SMS messages             2. Extensibility     -   a. Applicable to multiple different panel implementations     -   b. Able to readily incorporate new panel features without         overhauling the protocol.         3. Accuracy     -   a. Keep the server in sync with the CPE.         -   i. Compact format permits more information in each message         -   ii. Efficient resync when out-of-sync state is detected             Remote Commands/Queries vs. Asynchronous Event Reports

In addition to an out-of-band SMS path, which is used to wake up or configure some CPE, FIG. 1 shows two communication channels between the CPE and the server. The “Remote Control” channel is typically a TCP connection used when the server is actively requesting information or sending commands to the CPE. The “Async Event Report” channel is often a UDP connection used by the CPE to send unsolicited message about events occurring on the panel.

Once a system is initialized, the remote control connection is used almost exclusively while a user is actively interacting with the system. The Remote Control channel allows the user, via the server, to send various arm and disarm commands and to control M/C devices.

Remote Control messages are divided into Commands and Queries. Queries are used to get information about the state of the system, and are completed when the panel responds with that information. Queries do not change the state of the panel. Commands, on the other hand, are actions taken to change some state of the panel (rename a zone, arm, bypass a zone, etc.) Their responses do not include additional data except for an error code indicating immediate problems with the Command such as missing parameters. The successful completion of a command should result in some state change (or failure mode) on the panel, which is reported by an Asynchronous Report (below) of some kind. A Command should not be assumed to have “completed” until the desired state change reported via an Async Report.

During initialization, or whenever the server decides that it needs to configure or resynchronize with the panel, the server will use the remote control connection to request any information it desires.

The second path shown (“Async Reports”) need not be connection-based. Routine events can happen and need to be reported dozens of times a day. In many deployments with limited connectivity, it is inefficient to create a new TCP remote control channel to report each event, or to keep a TCP connection open continuously. Hence events are reported in real time (with caveats) as they occur via the Async Event Reporting channel. The goal is to keep each event and its acknowledgement as small as possible, including protocol overhead. These asynchronous events are expected to be sent over an always-on connection such as a serial line, or as UDP datagrams, as opposed to TCP connections. Tightly integrated systems with little networking overhead between the SMA server and the Panel may still use an always on TCP Connection. The protocol effectively handles non-connection-based asynchronous event reporting

Data Format and Endianness

Numeric Values

All numeric data in this protocol are sent in big-endian (AKA “network”) format, meaning that the most significant byte is the first one sent. Similarly, multi-byte values (e.g. MAC or IP addresses) are sent in order.

Timestamps

The CPE MUST report the time that an event occurred, via a 48-bit integer timestamp that represents the number of milliseconds after a given epoch. The CPE will be sent the “current” timestamp with each command or acknowledgement from the server. If the CPE is connected to multiple SMA servers, each may have a different basis for the timestamp. Regardless of what other time references the CPE might have, all timestamps sent to the server must be in reference to the current time sent down to the CPE from the server.

The CPE should not make any assumptions regarding what epoch is used to calculate the current time.

While the granularity of the timestamp is one millisecond, it is not a requirement that the CPE be able to timestamp events that accurately. However, in order to preserve the proper order of events, no two events should ever have an identical timestamp. Simultaneous events (such as a Zone event which causes both an Alarm and a Zone Status change) should add a millisecond between events to guarantee uniqueness.

Basic Message Structure

All protocol messages have a similar structure, with framing dependent on the system architecture, wrapping a message frame divided into a Header identifying the message and a payload which may be encrypted:

Frame Channel Message Payload Frame Footer Header Header (possibly encrypted) (May be empty) Protocol Version Number

A 1-byte protocol type/version number is included as the first byte of each message header. This allows the protocol to be expanded later without impacting variations in framing or requiring changes to future message header layout. If the CPE receives a message with a version number that it does not support, it must respond with a NAK message over the same channel that contains no payload, with the version number in the header set to the CPE's preferred version.

Encryption

-   -   1. Message definitions for each type of channel are defined         below. Each Channel is divided into a Header and a Payload. The         Header is always sent unencrypted. The Payload may or may not be         encrypted and padded, depending on the settings in the Header.         The only encryption method currently supported is CBC, described         in

Appendix A. AES/CBC-256 with Initialization Vector.

Framing

The initial version of the protocol assumed that Async Events were sent over a packet protocol (UDP) and Remote Requests over a reliable stream protocol (TCP.) Each had a different framing mechanism based on the expected transport protocol. Frames were assumed to start from the first byte of the stream, and all include a size at a specific place in the header. This makes it difficult to recover from a dropped byte and re-sync framing over a less reliable transport mechanism.

For version 2+, the framing used is tied to the transport mechanism, independent of the underlying message type, allowing a system to send Remote Requests over a UDP stream, or Async Events over a TCP connection. This also expands the protocol for use over a serial connection using HDLC framing. Each system should agree on the framing used at each connection, and for each data channel (Remote Requests, Async Events) in that particular deployment.

Each framing mechanism should provide for two things:

Size information for each frame.

A channel identifier for each frame.

The channel identifier allows the rest of the protocol to identify what type of data is being sent over that channel, and is used to interpret the header at the start of that data frame. Currently, there are three types of headers: System Control (including Remote Initiation)

Remote Requests

Asynchronous Events

Channel Type Enumeration

For compatibility with v1, Channels are identified by a two byte SOH.

Channel Identifier/ SOH Meaning 0x3663 System Control 0xaa55 Remote Request or Response 0xffee Asynchronous Event or Acknowledge TCP Framing

Frames sent over TCP are assumed to have their data integrity checked in the lower layer, and to never lose bytes. TCP is streamed oriented, though, and thus requires fairly simple frame header to allow the system to identify the channel number and size of each frame. TCP Frames don't use a Frame Footer.

Offset Size Name Discussion 0 2 Channel ID/SOH 0xaa55 for the Remote Control Channel 2 2 Size Number of bytes to follow (total message size − 4.)  4+ (Size) Frame Data Channel Header byte 0 is byte 4. UDP Framing

UDP Frames are fairly simple, beginning with the same SOH/Channel Identifier used by TCP frames, followed by the Packet data. A frame is a single UDP packet, and the Frame size is obtained from the network layer. There is no Frame Footer.

HDLC Framing

Offset Size Name Discussion 0 2 Channel ID/SOH 0xffee for the Async Events channel  2+ (UDP Frame Data Channel Header byte Size −2) 0 is UDP byte 2.

HDLC is the High-level Data Link Control protocol, a standardized way of passing framed data, usually over a serial connection. It includes framing, error checking, and control mechanisms for retransmission and station status.

The HDLC Frame Header is:

Offset Size Name Discussion 0 1 Flag 0x7E This may also be the End Flag of the previous message. 1 2 (Destination) Channel SOH Address (0x3663 for the System Control Channel) 3 1 Control Unused, set to 0.  4+ Any Escaped Data See 0 for escape sequence.

HDLC Frames also use a frame footer:

Offset Size Name Discussion N − 2 2 16 bit CRC, CRC-CCITT, calculated according to over the Escaped HDLC spec N 1 Flag 0x7E This may also be the Start Flag of the next message. HDLC Escape

In order to guarantee that frames can be recovered, the Flag byte (0x7e) must be used uniquely as a frame delimiter. To guarantee this, all flag bytes in the body of the frame need to be escaped. When creating the frame:

-   -   1. Replace all occurrences of 0x7d (The escape character) with         two bytes: 0x7d 0x5d     -   2. Replace all occurrences of 0x7e (The flag character) with two         bytes: 0x7d 0x5e

When the recipient needs to recover the frame data, the escape process is reversed:

-   -   1. For each occurrence of 0x7d, remove the 0x7d byte and XOR the         next byte with 0x20.

Note that the CRC is performed over the Escaped Data. The CRC check should be performed before replacing escaped bytes.

HDLC Frame Check

HDLC frames include a frame check sequence to guarantee data integrity. This is a 16 bit CRC (CRC-CCITTT) calculate over the Address, Control, and (escaped) data bytes. If the CRC fails, the station (server or CPE) should discard the message and not respond or change state.

SMA Object Model

SMA messages query, drive, or report on changes in various parts of a CPE Panel. Normally, a Request, Reply, or Report payload contains a single Object (which may be extended with more sub-Objects) describing either a parameter of the Request, the results of a Query, or the details of a Report. This section gives a general overview of the structure of those Objects and the generic objects types. Specific Objects are more fully discussed in their own Sections.

Object IDs

Persistent, enumerated objects in the system will usually have an object ID as part of their structure. These object IDs (along with knowledge of the specific Object type) are used as references to that specific object. For each Object type, Object IDs should be unique across the system. If the panel internally tracks Users or Zones on a per-partition basis, such that partition 1 has a Zone with ID 1 and partition 2 can also have a Zone ID 1 with different configuration, the Panel may need to encode the Partition ID into the User or Zone code used for SMA.

Object IDs of 0xff or 0xffff have special meaning, and should not be assigned to actual objects. Usually, the 0xff/0xffff IDs mean that the ID is unknown, unassigned, or should remain unchanged. Most commonly, the various Add commands will use 0xff/0xffff to tell the Panel to assign an ID to the newly created object. Most Object IDs are one byte (allowing for 254 objects of each type) with the exception of Zones, which are 2 bytes (allowing for 65535.)

Object Encoding

Objects are encoded as a series of bytes, included in the payload of a Remote Command or Asynchronous Event. All objects should be parsable directly, without needing context from the message in which they were sent or other state of the system. The first byte of each object identifies its type, from the Object type enumerations below in 0

This is then followed by one or two bytes indicating the length of the object's data (Not including the type and size bytes.) Objects with 0-127 bytes of data (most objects using this protocol) will contain a single size byte. Larger objects should set the MSB (bit 7) in the first size byte to indicate that a second size byte follows. Two-byte sizes are interpreted as a 15 bit length (with the first byte the most significant, as per the endianness in 0) ignoring the MSB from the first byte used to flag a large size. Thus, objects can be up to 32768 bytes in size.

This is then followed by the object's data, encoded according to the object's type, specified in the remaining subsections.

Offset Size Name Discussion 0 1 Object Type See Object Type Enumeration 1 1-2 Object Size Remaining object size in bytes. (O) 127 or less - Single byte of size. 128+ - Two bytes of size data, ignoring MSB. 2-3 O Object Data Any data remaining after parsing a complete object should be interpreted as a new sub-bject (0) Extension

The expected data size for each object can also be determined directly from the object type and data (for example, a Zone ID Object always has two bytes of data.) Any remaining data in the object should be interpreted as an additional Object, beginning with its own Object Type and Size byte(s.) This is commonly used to include a PIN Object (0) for various Remote Requests. Object extension can also be used to support additional panel specific variants of existing Async Reports and Commands using the NameValue Object.

For Example, a Bypass Zone Command passes a Zone ID object as a parameter. This command will often require a PIN to be included. This PIN would be added as an extension to the Zone ID object:

Offset Size Name Discussion 0 1 (Object Type) 8 - Zone ID 1 1 Size 10 - 10 Bytes of data follow 2 2 Zone ID 2 bytes Zone ID 3 1 (Extenstion Object (10 − 2 = 8 bytes of Type) Extension Object) 25 - PIN Code (See Object Type Enumeration) 4 1 Extension Size 6 - 6 bytes of data to follow 5 1 PIN Length 5 - PIN Length 6 5 PIN “12345” UTF-8 encoded. Nothing Object

Some Remote Control Requests don't need to specify any parameters by default. Remote Control Responses to Commands should also return no data. These Messages can either send an empty payload Object (which should not be considered an error) or a “Nothing” Object. The SMA server will only accept an object of type Nothing in these responses. Usually, a Nothing object will have no data (Type=0, Size=0,) but it is possible to Extend a Nothing object with sub-objects if appropriate (Type=0, Size>0, Data is an object starting with Object Type Byte.)

Fixed Length Element Array

It's useful to be able to send multiple objects of the same type without repeating type or size information. The Fixed Length Element Array Object is designed for this. The Array Data begins with a one byte Type field, followed by a one byte element count. Each (Element Size) bytes of data in the remaining Object data should be interpreted as an Object of type (Element Type) and length (Element Length). The Object Size of an un-extended Fixed Length Array Object size should be (Element Count)*(Element Size)+3 for the Element Type, Count, and Size fields. Remaining bytes of data are interpreted as an object extension, as 0.

Offset Size Name Discussion 0 1 Element Type Enumeration, See 0 1 1 Element Count Number of Elements (C) in the Array 2 1 Element Length of each Element Length(L) 3 L Element 0 First Element in the Array, of Type (Element Type) 3 + L L Element 1 Second Element, of Type (Element Type) . . . . . . . . . . . . 3 + (C- L Element (C-1) Last Element in the Array, 1)*L of Type (Element Type) Variable Length Element Array

Not all objects (particularly named objects) have a fixed length, but it is still useful to send multiple objects together. These are represented using variable Length Element Arrays Objects. These Array objects begin with a one byte type field, followed by a one byte count field. The next byte is the total length of the first Element of the array. The next byte after that object should be interpreted as the length of the next object, and so on. There should be (Element Count) total elements worth of data, and the total Size of all elements, plus 3-4 bytes for the Array object, should equal the total size of the Array element.

Offset Size Name Discussion 0 1 Element Type Enumeration, See 0 1 1 Element Count Number of Elements in the Array 2 1 Element 0 Length (L0) 3 L0 Element 0 Data 3 + L0 1 Element 1 Length (L1) 4 + L0 L1 Element 1 Data . . . . . . . . . Name Value Objects

Name Value objects are simple pairs of strings to pass arbitrary named attributes. Name Value objects are included primarily to allow for arbitrary extensions of Configuration parameters to existing Objects. They may be included as Extensions (Section 0) of existing objects to add more information to an object.

Offset Size Name Discussion 0 1 Name Length (N) Number of bytes in Name field 1 N Name UTF-8 encoded Name String. 1 + N 1 Value Length (V) Number of bytes in Value field 2 + N V Value UTF-8 encoded Value string. String Objects

Offset Size Name Discussion 0 1 String Length (S) Total bytes in the String field. 1 S String UTF-8 Encoded String representing the series of keys presses, or text to be displayed. Object Type Enumeration

Object types are identified by a 1 byte value from the following table, which also serves as a list of the current object types in the SMA protocol.

Type # Object Name Discussion 0 Nothing Place holder object. If Size is >0, contains an Extension (0) 1 Fixed Element Array Array of elements with the same type and size (See 0) 2 Variable Element Array Array of elements with the same type but different sizes (See 0) 3 Name Value A Name/Value attribute. (See 0) 4 Partition ID Single byte ID (See 0) corresponding to a Partition Config object. 5 User ID Single byte ID (See 0) corresponding to a User Code object. 6 Controller ID Single byte ID (See 0) corresponding to a Controller object. 7 CMS Channel ID Single byte ID (See 0) corresponding to a User Code object. 8 Zone ID Two byte ID (See 0) corresponding to a Zone object. 9 Async Event A single Asynchronous event (See 0) 10 Capability Specify the Capabilties supported over a connection during CPE initiation. (See 0) 11 Panel Config Configuration information for the overall Panel. (See 0) 12 Panel Mode Intentional mode affecting operation of the entire Panel (See 0) 13 CMS Channel Information about a channel to report alarm information over. (See 0) 14 System Trouble Active Trouble on the Panel. (See 0) 15 Clock Time Wall clock time and data for the panel. (See 0) 16 Config String CPE Configuration String, See Appendix B. CPE Interface Configuration 17 Partition Config Configuration data for a single Partition (See 0) 18 Arm State Arm state information for a single Partition (See 0) 19 Partition Mode Intentional mode affecting operation of a single partition. (See 0 20 Alarm An active alarm, with reporting state. (See 0) 21 Zone Config Configuration data for a single Zone. (See 0) 22 Zone Status The status of a single Zone, including fault information. (See 0) 23 Zone Reporting Reporting configuration for a Zone. (See 0) 24 Zone Serial Number Panel/vendor specific unique sensor ID (See 0) 25 User Code User information associated with a PIN code on the panel, and associated name information. (See 0) 26 PIN Code PIN code entered on a controller (0) 27 Reserved 28 Controller Describes a keypad or SMA server from which a User can take an action. (See 0) 29 String Generic Strings. 30 M/C Command Monitor/Control Command (0) 31 M/C Report Monitor/Control Report (0) 32 Timestamp 6 byte Timestamp (See 0) 33 CPE ID 6 byte CPE ID (See 0) 34 Opaque Panel Event Used for direct query of the Panel's event Queue. (See 0) 35 Panel Event Info Information about the Panel Event Queue (See 0) 36 Panel Event Index 2 byte Index into the Panel Event Queue. 37 Configuration Setting The description of a Descriptor Object configuration setting for a partition or panel. See 0 38 Configuration The value of a configuration Setting Object setting for a partition or panel. See 0 39 Config Setting ID Index for Config Setting Descriptor or Object. See 0 40-255 Reserved System Control Channel

The first channel used to establish a connection between the CPE panel and the SMA server is the system control channel. This channel normally uses the same transport path as the Remote Control channel. It is used to negotiate specific settings of the CPE-Server session, and tell the server to prepare for the possibility of receiving new Async Events from this CPE client.

The CPE will always initiate connections. Many deployments will include an out-of-band SMS wake mechanism to allow the server to prompt known clients to begin session initiation. See Appendix C. SMS WAKE Message

System Control Channel Header

System Control message all being with a header identifying the CPE, and the type of payload included:

Offset Size Name Discussion 0 1 Protocol 2 Version 1 1 Encryption 0 - None Type 1 - AES CBC with IV. 2 6 CPE Unique Usually the MAC ID address.  8+ (Frame Payload Size −8) System Control Payload

All system control messages begin with a message type, followed by Data whose format depends on the message type:

Offset Size Name Discussion 0 1 Message Type 1 0+ Data Format depends on Message Type. System Control Message Type Enumeration

The following System Control messages are currently defined:

Value Name/Meaning Payload Direction 0 CPE Initiation None CPE to Server 1 Capability Capabilities Server to CPE Query Object (0) 2 Capability Capabilities CPE to Server Response Object See (0) 3 Capability Capabilities Server to CPE Acknowledge Object See (0) 4 Set Timestamp Timestamp Server to CPE Object 5 Timestamp Timestamp CPE to Server Acknowledge Object 6 Get Timestamp None Server to CPE 7 Connected None Server to CPE 8-255 Reserved CPE Initiation

The CPE initiates the remote control TCP connection. It will normally do so on panel boot, when it is told to do so by an out-of-band “wakeup” message sent in an SMS (see appendix K), when a previous persistent TCP connection closes or has an error, or when an Asynchronous Acknowledge (0) response is received with the “Command” byte set to “0x1 (Initiate Remote Connection.” To initiate the connection, the CPE performs whatever tasks are required to prepare the transport channel agreed on for this deployment (usually, connecting to the correct APN, routing to the internet, resolving the server IP by DNS, etc.)

The IP addresses and ports that the CPE uses for this connection are pre-configured, possibly via a separate out-of-band system configuration message usually sent via SMS (see Appendix B. CPE Interface Configuration).

When the CPE has initialized and is ready to being receiving Remote Requests, it should send a Remote Initiation over the System Control Channel. This is a System Control message with the CPE Initiation message type (0x0) and no data. The server will then respond with either a Get Timestamp command, Set Timestamp command, or a Capabilities Query over the System Channel.

Once the server has agreed to capabilities and is satisfied with the client's time base, it will send the Connected message. The client should not send Asynchronous events until the Connected message is received.

Timestamps

The Timestamp (a 48 bit millisecond value discussed in section 0) for a particular session should be established during session initiation, by the SMA server. This value can be updated over the System Control Channel once established. When the CPE receives a Set Timestamp command, it should set the timestamps in all replies relative to that base. Since different SMA servers may use different bases for their timestamps, the CPE is likely to need to record a separate timestamp offset for each connection, from some internal timestamp basis.

A Timestamp value of all 0xff can be used if the Panel doesn't have timing information about the time of an event being reported.

When the Client receives a Get Timestamp command, it should return a Timestamp Acknowledge with its current time. If the Client is re-establishing a previous command connection, it should continue using the previous time base. If no previous connection has been established, the client should respond to Get Timestamp requests with all 0xff. This allows the server to identify clients with existing connections and prevent having to re-establish a new time base and interrupt their flow of Asynchronous events.

Capabilities

Different types of panel may support different sets of features. In order to allow panels with more limited sets of functionality to keep up with changes in the protocol specification, messages are classified by Capability. Once the client connects, the server is expected to Query the CPE to determine what Capabilities are supported.

Capabilities Query

The Capabilities Query message uses the System Control Channel Header, the payload is a Capabilities Object describing the Capabilities of this SMA Server. Most Servers are expected to support at least the Panel Operation Capability, but some (SMA Servers acting as wireless keypads, for example) will not drive Panel Configuration or other Capability Types.

The CPE should respond with a Capabilities Response Message. This message includes a Capabilities Object which includes a subset of the Capability Types supported by the Server.

The Server finalizes the Capabilities to be used for this SMA session with a Capability Acknowledgement message. The Capabilities object of this message should match that in the Capabilities Response Message. The Panel should only send Async events for Capability Types agreed to in this handshake. Similarly, the Server should only send Remote Requests which match a Capability Type agreed to in the handshake.

Capabilities Object

Capabilities is an object (with Object type 10, see Section Object Type Enumeration0) containing a count of supported capabilities, followed by one by identifying each capability supported.

Offset Size Name Discussion 0 1 Capability Number of Capability Count (C) records in this message. 1 1 Capability This CPS supports the Type #1 indicated Capability Type. . . . 1 1 + C 1 Capability This CPE supports the Type C indicated Capability Type

Capabilities that aren't reported are assumed to be unsupported by the CPE.

Capability Type

Type # Purpose Discussion 0 Reserved 1 Panel Operation Panel Arm/Disarm and Alarm events. Typical Keypad interactions. 2 Panel Adding, removing, renaming Configuration Partitions, Zones, etc and managing panel firmware 3 Monitor/Control Monitor and Control of lifestyle devices. 4-255 Reserved Remote Control Channel

The Remote Control Channel is used by the server to initiate Requests (Commands and Queries) on the CPE. While the protocol supports multiple outstanding remote commands, the panel usually has limited ability to handle requests. As such, the server should normally only have one Remote Control request outstanding at a time, and wait until the previous command has been responded to send a new one.

Remote Channel Header Format

The header is a constant size (8 bytes) and is unencrypted.

Offset Size Name Discussion 0 1 Protocol Version 2 1 1 Encryption Type 0 - No Encryption 1 - AES/CBC 256 with IV 2 6 Timestamp/Message ID Time of the Request. Responses should set this field to the Message ID of the Request Payload it is responding to. Request Payload Format

The payload varies in size, and may or may not be encrypted (depending on the encryption type byte in the header). If the payload is encrypted, it is padded by the appropriate number of bytes to make the total size of the payload a multiple of 16. Pad bytes are all set to the number of pad bytes (1-16) in the unencrypted data (per RFC 3852 Section 6.3). Unencrypted payloads need no padding (0 bytes.)

Offset Size Name Discussion 0 1 Capability Capability class of this command. 1 1 Request Type See Request Enumerations in Section 0 2 Varies Request Parameter A single Object, depending (Req Size) on the Request Type. Multiple parameters should be passed as Extensions of the base object. (0) See Request Enumerations in Section 0 2 + Req Varies Pad Bytes Size ranges from 0-16 Size bytes, depending on encryption and padding. Response Payload Format

The payload varies in size, and may or may not be encrypted (depending on the encryption type byte in the header). If the payload is encrypted, it is padded by the appropriate number of bytes to make the total size of the payload a multiple of 16. Pad bytes are all set to the number of pad bytes (1-16) in the unencrypted data (per RFC 3852 Section 6.3). Unencrypted payloads need no padding (0 bytes.)

Offset Size Name Discussion 0 1 Capability Capability ID of the Request we're responding to. 1 1 Request Type The Type of the Request we're responding to. 2 1 Error Code Type error code. 0 for OK, 128+ are Message Type specific (See 0) 3 Varies Response Data An object (possibly an (Resp Size) Array) with type dependent on the Request Type. Reponses to Commands should include NO data. See Request Enumerations in Section 0 2 + Resp Varies Pad Bytes Size ranges from 0-16 Size bytes, depending on encryption and padding. Remote Control Requests and Responses

These are the values that can be sent from the server to the CPE in a remote control downlink request (either a Query or a Command.)

The Panel should always return a Remote Response immediately upon receiving and parsing the request, with any error codes immediately identified. If the request is a command, it will change the state of the Panel, but the server should *NOT* assume that the command has been successful until the state change has been reported through an Async Event. Query requests, in contrast, return the requested information as part of their Remote Response, and are completed once the response is returned.

Panel Operation Requests

The first Capability includes commands for basic panel operations, allowing the server to get basic configuration about the partitions and zones in the system, and perform basic panel operations, mostly centered around arming and disarming the system.

Remote Command Type (Capability=1 [Panel Operation])

Parameter Object to Response Object Query/ Value Meaning CPE from CPE Command 0 Not used, NOOP Nothing (0) Nothing (0) Query 1 Get Zone Partition ID Variable Element Query Config By Array of Zone Partition Config objects for all Zones with access to the specified partition. 2 Get Zone Nothing (0) Variable Element Query Config List Array of Zone Config objects for all Zones on the panel. 3 Get Zone Status Partition ID Fixed Element Array Query By Partition of Zone Status objects for all Zones with access to the specified partition. 4 Set Arm Arm State (See 0) Nothing (0) Command State. (Usually Extended with a PIN Code Object) 5 Get Arm Partition ID Arm State (0) Query State 6 Get Zone Nothing (0) Fixed Element Array Status of Zone Status objects for all Zones on the panel. 7 Send Async Zone ID Nothing (0) Command Status Report This should cause an Async Event with Zone Status for the requested Zone. 8 Bypass One Zone ID (Extended Nothing (0) Command Zone with a PIN Code Object) 9 Bypass All Partition ID (Extended Nothing (0) Command Open Zones with a PIN Code) (0) 10 Set Zone Fixed Element Array Nothing (0) Command Reporting of Zone Reporting Objects (See 0) 11 Get Zone Nothing (0) Fixed Element Array Reporting of Zone Reporting Objects (See 0) 12 Get System Nothing (0) Fixed Element Array Query Troubles of System Trouble Objects (0) 13 Get Interface Nothing (0) Config String Query Configuration Appendix J. 14 Set Interface Config string, See Nothing (0) Command Configuration Appendix J. 15 Bypass Bypass Partition ID (Extended Nothing (0) Command Group (See 0) with a PIN Code) (0) 16 Unbypass Bypass Partition ID (Extended Nothing (0) Command Group (See 0) with a PIN Code) (0) 17 Silence All Partition ID (0) Nothing (0) Command Troubles 18 Clear All Partition ID (0) Nothing (0) Command Troubles 19 Get Alarms Partition ID Fixed Element Array Query of Alarm objects (0) 20 Set User Alarm (See 0) Nothing (0) Command Alarm 21 Get Partition Partition ID Partition Mode (See Query Mode 0) 22 Set Partition Partition Mode (0) Nothing (0) Command Mode 23 Unbypass Zone Zone ID (Usually Nothing (0) Command Extended with a PIN Code Object) 24 Unbypass PIN Code (0) Nothing (0) All Zones 25 Get Partition Nothing (0) Variable Length Configs Array of Partition Config Objects (0) 26 Get Partition Partition ID Partition Config Config Object (0) 27 Emulate String (Error! Nothing (0) Command Keypress Reference source not found.) 28 Get My Nothing (0) Controller ID Query Controller ID 29 Get User ID PIN Code (0) User ID Query 30 Clear Alarm Alarm Object (See 0) Nothing (See 0) Command 31 Clear All Partition ID Nothing (See 0) Command Alarms 32 Silence Alarm Alarm Object (See 0) Nothing (See 0) Command 33 Silence All Partition ID Nothing (See 0) Command Alarms 34-255 Reserved Panel Configuration Requests

The Panel Configuration capability includes more detailed commands to query panel configuration. It also includes commands for adding, removing and modifying elements of panel configuration.

Panel Configuration includes commands to configure and initiate connections to a vendor specific Downloader, which can manage device configurations remotely.

Panel Configuration also includes commands to drive panel specific firmware upgrades.

Most Panel Configuration Requests follow a fairly straightforward Get, Add, Change, Remove model to get information about and modify a particular object in the Panel's configuration. If the server's request does not intend to specify or change a particular field, that filed should be set to either length=0 (for variable length fields such as Names) or all is (0xff or 0xffff usually) for IDs and other numeric data. Most commonly, an Add Request should set the Object ID field to 0xff/0xffff.

If a field cannot be changed by an Add/Change command, the request should return an “Attempt to change fixed attribute” error (Error #17, See 0.) If the Add/Change command specifies a fixed field with the current value (in other words, no change is required) that should not cause an error. If the Add/Change fails, NO data should be modified based on the command.

Remote_Command_Type (Capability=2 [Panel Configuration])

Parameter Response Object Object Query/ Value Meaning to CPE from CPE Command 0 Change Panel Panel Mode object Nothing (0) Command Mode (See 0) 1 Enter Zone Partition ID Nothing (0) Command Learn Mode 2 Accept Zone Zone ID Nothing (0) Command Learn 3 Reject Zone Zone ID Nothing (0) Command Learn 4 Leave Zone Partition ID Nothing (0) Command Learn Mode 5 Add Zone By Zone Serial Number Nothing (0) Command Serial Number (See 0) 6 Set Zone Zone Config (0) Nothing (0) Command Config 7 Remove Zone Zone ID Nothing (0) Command 8 Add User User Code object (0) Nothing (0) Command Code (ID = 0xff) 9 Set User User Code object (0) Nothing (0) Command Code 10 Remove User User ID Nothing (0) Command Code 11 Add Partition Config object Nothing (0) Command Partition (ID = 0xff) 12 Change Partition Config object Nothing (0) Command Partition (0) Config 13 Remove Partition ID Nothing (0) Command Partition 14 Add CMS CMS Channel object Nothing (0) Command Channel (See 0) (ID = 0xff) 15 Change CMS CMS Channel object Nothing (0) Command Channel (See 0) 16 Remove CMS CMS Channel ID Nothing (0) Command Channel (See 0) 17 Set Panel Clock Time Nothing (0) Command Clock Time object (0) 18 Reserved 19 Reserved 20 Set Downloader Variable Element Nothing (0) Command Config Array of Name Value objects (0) 21 Start Download Variable Element Nothing (0) Command Action Array of Name Value objects (0) 22 Start Variable Element Nothing (0) Command Programming Array of Name Action Value objects(O) 23 Set Panel Config Setting None Command Config Setting Object 24 Set Partition Config Setting None Command Config Setting Object 25 Enter Controller Partition ID None Command Learn Mode 26 Accept Controller Controller ID None Command Learn 27 Reject Controller Controller ID None Command Learn 28 Leave Controller Partition ID None Command Learn Mode 29 Add Controller Controller None Command By Serial Number Serial Number (0) 30 Set Controller Controller None Command Object (0) 31 Remove Controller ID None Command Controller 32-128 Reserved for future Command 129 Get Zone Zone ID Zone Serial Query Serial Number Number object (0) 130 Get Users Nothing (0) Variable Element Query Array of User Code objects (0) 131 Get User Code User ID User Code object Query (0) 132 Get Partition Nothing (0) Variable Element Query Configs Array of Partition Config objects (0) 133 Get Partition Partition ID Partition Config Query Config object (0) 134 Get CMS Nothing (0) Fixed Element Query Channels Array of CMS Channel objects (See 0) 135 Get CMS Nothing (0) CMS Channel Query Channel object (See 0) 136 Get Panel Nothing (0) Clock Time Query Clock Time object (0) 137 Get Panel Nothing (0) Panel Config Query Config object (0) 138 Get User with Partition ID Fixed Element Query Partition Array of User Access Code Objects (0) 139 Get Zone Zone ID Zone Serial Query Serial Number Number object (See 0) 140 Get Download Nothing (0) Variable Element Query Configuration Array of Name Value objects (0) 141 Get Panel Nothing (0) Panel Event Query Event Info Queue Info Object (0) 142 Get Opaque Fixed Length Variable Element Query Panel Events Array of Array of Opaque Panel Event Panel Events Indices (0) objects (0) 143 Get Panel Config Setting ID Config Setting Query Config Setting Descriptor Object Descriptor (See 0) 144 Get Panel Config Setting ID Config Setting Query Config Setting Object (See 0 145 Get Partition Config Setting ID Config Setting Query Config Setting Descriptor Object Descriptor (See 0 146 Get Partition Config Setting ID Config Setting Query Config Setting Object (See 0) 147 Get Controller Controller ID Controller Object Query (See 0) 148 Get Controller Controller ID Serial Number Serial Number Object (See 0) 149-255 Reserved for future Queries Monitor Control Requests

The Monitor Control Capability is fairly generic, and used to pass data to and from specific devices in the system that the panel does not have detailed knowledge or control over.

Remote_Command_Type (Capability=3 [Monitor Control])

Parameter Response Object Object Query/ Value Meaning to CPE from CPE Command  1 Monitor/ Zone ID M/C Command Command Control Command Object (0)  2-127 Reserved 128 Get Monitor/ Zone ID M/C Report Query Control Status Object (0) 129-255 Reserved Asynchronous Event Channel Event Data Transmission

Event messages are sent to the server in a single UDP packet. In order to guarantee delivery of these events without a connection, as well as detecting lost messages, every event message must have a unique, sequential (no gaps) sequence number. The server will reply to the event with a UDP packet containing an ack with the same sequence number. The CPE MUST 1) always send identical data when retrying a message with a given sequence number, 2) recognize any ack that contains that sequence number as a positive acknowledgement and stop the retries, if any, and 3) not send any messages with a different sequence number until either:

-   -   (a) the first message is acknowledged or     -   (b) the event retry timeout has elapsed.         Event Sequence Diagram

FIG. 26 shows three event messages being reported. The first (X) gets through and is acknowledged successfully. The second message (Y) is lost on its first two trips to the server. The third attempt gets through, but the acknowledgement is lost on its way back. Finally, the fourth attempt (retry 3) and its acknowledgement both complete their trip successfully. The CPE can then send message Z. Note that the CPE MUST wait for message Y to be acked (or time out) before sending out event message Z.

Asynchronous Event Message

An event message contains one or more event reports in a single message. Each of the events in the message must be in proper temporal order. The CPE can safely assume that the server will properly handle this message as idempotent, so it is safe to send it multiple times as long as the sequence number and data remain unchanged.

Asynchronous Event Channel Header

Each event message begins with the following header.

Offset Size Name Discussion 0 1 Protocol Version 2 1 1 Encryption 0 None 1 AES/CBC with IV 2 6 System Unique ID Typically the MAC address of the network interface. 8 1 Sequence Number 0-255. Increases by ONE for every subsequent event message, except for heartbeats (reporting 0 events). (No gaps allowed). Rolls over to zero after 255. 9 1 Retry Count Zero for initial transmission, increases by one for every retry. 10 6 Timestamp Time this message was sent. Asynchronous Event Message Payload

The event header is immediately followed by the payload, which is an array of Event Objects:

Offset Size Name Discussion 0 1 Array Object Type Variable Length Element Array (2) (See 0) 1 2 Array Object Size Total Variable Length Array Object length (See 0) 3 1 Array Element Async Event Type (9) (See 0) 4 1 Event Count Number of Event Objects following 5 1 Async Event Size of Event #1 Element Size (O1) 6 O1 Event #1 Element Data 6 + O1 1 Async Event Size of Event #1 Element Size (O1) 7 + O1 O2 Event #1 Element Data . . . . . . . . . . . . 1 + Varies Pad Bytes Size ranges from 0-16 RespSize bytes, depending on encryption and padding.

The array of Async Event objects in a report payload should be included one after the other in chronological order by Timestamp. The Array includes the size of each event object. This data size may vary from the total size of the Async object, indicating an Extension (0) of the Async Event object. The next event report will appear immediately, with no padding. Encryption padding is applied only to the event message as a whole.

Asynchronous Event Acknowledge Payload

The server will acknowledge each event message with the following packet. The CPE MUST consider all of the events sent within the corresponding message as being acknowledged. Note that this ack message is the only message that the server ever sends over the Async Event channel in response to an event report. This message must be considered idempotent by the CPE and handled appropriately. That means that once it has received an ack for a particular sequence number, it should simply ignore any subsequent acks. (Don't log it, don't consider it an error, etc). If the command byte is set to “Initiate Remote Control” the CPE must do so as soon as possible (See 0.)

Offset Size Name Discussion 0 1 Command 0 - None 1 - CPE should initiate Remote Control Asynchronous Client Heartbeat

When an Asynchronous Event Message contains no payload (an Event Count of 0,) then the message will be treated as a Client Heartbeat. A client Heartbeat message should not increment the Event Report Sequence Number. As a result, the sequence number used in the last Event Report should be used in the Client Heartbeat.

A server response to a heartbeat message is optional. As a result, there should be no retry by the client of a Heartbeat message. A server response to a Heartbeat message, when sent, will follow the same format as that for a typical Asynchronous Event Message. In practice, the server will only send a response when an “Initiate Report Control” command is needed. The heartbeat interval is specified in the “hi” property of the “Set Interface Configuration” command (see appendix j). A Client Heartbeat should only be sent after the time specified by the heartbeat interval has passed since the last Asynchronous Event Message transmission.

The CPE will be configured to send a Client Heartbeat when no SMS channel is available, for example, on a CPE with a broadband internet connection and no GSM module.

System Events

System events are reported in real time. Any event that is not a zone-related event is considered a system event. Thus it includes, while not limited to:

-   -   1. System armed (stay, away, instant, night, . . . )     -   2. System disarmed     -   3. Any alarm     -   4. Any alarm restore     -   5. Misc faults (low battery, tamper, comm fail, RF jam, . . . )         Async Event Object

Event Objects represent transitive events that occur on the panel, initiated at specific times. They include a sub-object detailing the state change.

Offset Size Name Discussion 0 1 Capability See 0 1 1 Async Report Type See 0 1 6 Timestamp Time of event with millisecond granularity. 7 Varies Object An Object from this chapter, which should be of the Type corresponding to the Event Type below. Async Report Type Async Report Type (Capability=1 [Panel Operation]

Type# Purpose Payload Object and Discussion 1 Arm State Change Arm State object (See 0) This should be Extended with a User ID and/or Controller ID to indicate who and where the state change was initiated. (See 0) 2 System Trouble System Trouble object (See 0 ) 3 Zone Status Zone Status (See 0) This may be extended with a User ID and/or Controller ID to indicate who or where the state change was caused (for Bypass or other user caused events.) 4 Alarm Alarm Object (See 0) 5 User Code changed User ID (0) Sent when a User's PIN Code, Tags, or Partition Access has changed. 6 Reserved 7 Config Change Nothing (0) Sent whenever the panel configuration has changed (the SMA server should renew its Zone and Partition Config list). If the connection supports it, a more detailed Capability 2 (Panel Configuration) Async Event should also be sent. 8 Alarm Cancelled Alarm object. (See 0) 9 Key Press String (See 0) 10 Keypad Display String (See 0) 11 Reserved 12 Partition Mode Partition Mode Object (See 0) Change 16-255 Reserved Async Report Type (Capability=2 [Panel Configuration])

Type# Purpose/Name Payload Object Type 1 Download Action Variable Element Array of Started Name/Value Objects (0) 2 Download Action Variable Element Array of Status Name Value Objects (0) 3 Download Action Variable Element Array of Completed Name Value Objects (0) 4 Downloader Variable Element Array of Configuration Name Value Objects (0) Changed 5 User Code Added User Code (0) 6 User Code Change User Code (0) (Also send Capability 1: User code changed) 7 User Code Deleted User ID 8 Zone Learn Mode Partition ID (See Zone Entered Learning, Section 0) 9 Zone Added Zone Config (0) Sent when a Zone is added directly, or a learned Sensor is accepted. 10 Zone Learn Zone Config (0) Detected The Server is expected to respond with either a Zone Learn Cancel or Zone Learn Accept Remote Command. 11 Zone Learn Zone ID Rejected 12 Zone Learn Mode Partition ID Exited 13 Zone Configuration Zone Config (0) Change (Also send Capability 1: Zone Configuration Changed) 14 Zone Deleted Zone ID 15 Partition Added Partition Config 16 Partition Partition Config Configuration Change 17 Partition Deleted Partition ID 18 Controller Added Controller Config 19 Controller Controller Config Configuration Change 20 Controller Deleted Controller ID 21 CMS Channel CMS Channel Added 22 CMS Channel CMS Channel Changed 23 CMS Channel CMS Channel ID Deleted 24 Panel Time Change Clock Time (Corresponds to Timestamp in the Event.) 25 Reserved 26 Panel Mode Change Panel Mode Object (0) 27 Programming Variable Element Array of Action Initiated Name Value Objects (0) 28 Programming Variable Element Array of Action Status Name Value Objects (0) 29 Programming Variable Element Array of Action Completed Name Value Objects (0) 30 Config Setting Configuration Setting Changed Object (see 0) 31 Controller Learn Entered 32 Controller Learn Controller Object (0) Detected 33 Controller Learn Controller ID (0) Rejected 34 Controller Learn Exited 35-255 Reserved Async Report Type (Capability=3 [Monitor/Control])

Type # Purpose Discussion 1 M/C Report M/C Report object (0) 2-255 Reserved Panel Objects

Conceptually, the highest level object is the Panel itself. The Panel is identified by its CPE, usually a 48 bit MAC address. The Panel object mostly includes general information about the panel, along with some information on the overall state of the device, and commands directed at it may apply to any sub-parts. There should only be one Panel object for each SMA connection. Multiple Panels should each connect to an SMA server directly. The Panel object is used for:

-   -   All identifying panel information (vendor, type, software         version, CPE)     -   System Trouble(s) on the panel (Tamper, Jam, AC failure, Low         Battery, etc)     -   Modes that affect the operation of the entire Panel (Installer         Mode, Walk Test, etc)         Panel Config Object

Offset Size Name Discussion 0 6 CPE Usually a MAC Address, should match the CPE ID of all Async events from this panel. 6 1 Panel Mode Current Panel Mode, See 0 7 2 Panel Number of Configuration Configuration Settings for this Panel, Settings count starting from index 0. See 0 9 2 Partition Number of Configuration Configuration Settings for a partition Settings Count on this panel, starting from Index 0. All partition must share the same set of Config Settings Descriptors. See 0 11 1 Vendor Length(V) Byte length of Vendor String 12 V Vendor Name Vendor Name (UTF-8) 12 + V 1 Model Length (M) Byte length of Model String 13 + V M Model Name Model Name String (UTF-8) 13 + V + 1 Firmware Version Byte length of Firmware M Length (F) Version String 14 + V + F Firmware Version Firmware Version String M (UTF-8)

In addition to commands and configuration for these features, a Panel is associated with a few sets of sub-objects that can be queried by Remote Requests, or reported on by Asynchronous Events.

-   -   Clock Time     -   Controllers     -   User Codes     -   CMS Channels     -   Active System Troubles     -   Partitions         Panel Mode Object

This simple object is used to request or report a change in Panel mode without changes to other Panel configurations, which are expected to change very rarely.

Offset Size Name Discussion 0 1 Panel Mode Panel Mode Enumeration Panel Mode Enumeration

This enumeration describes operation modes that affect panel operation as a whole. Specific panels might not use any or all of these modes. This should only reflect intentional operation modes for the panel. Power loss or other failures are reflected with System Troubles.

Value Meaning 0 Normal Usage 1 Programming Mode - A specific mode to allow changes to the panel sensor list, user list, partition configuration, etc. 2 User Programming Mode - A mode to allow limited changes to zone names and permissions. 3 Installer Test Report Mode - Zone events should sent Test Alarm reports instead of normal alarms. 4 Walk Test Mode - Zone events don't cause alarms but are reported via SMA to verify sensor installation by an end user. 5 Installer Test Mode - Zone and keyfob events don't cause alarms or actions, to verify installation by the installer. 6 Downloader Action in Progress - Configuration Invalid (See 0) 7 Firmware Upgrade in Progress - Configuration Invalid (See 0) 8 Factory Reset - The Panel's Configuration has been wiped, usually after a Firmware/Download action and a reboot. The SMA server should return the Panel Mode to Normal Usage when this reset has been handled. See (0) 9 Downloader Completed - The Panel's configuration has been completely updated. The SMA server should return the Panel Mode to Normal Usage when this reset has been handled. (See 0)  10-255 Reserved Configuration Setting Descriptor Object

This object describes a configurable setting of a panel or a partition.

Offset Size Name Discussion 0 2 Setting Index Index identifying which setting this is. 2 2 Name Length (N) Length of the Name 4 N Name UTF-8 Encoded String with the name of this Configuration Setting. 4 + N 2 Constraint Length (L) Length of the Constraint descriptor. 6 + N L Constraint String UTF-8 Encoded String describing the constraints on this Configuration Setting.

The Constraint String describes the possible values that are valid for this setting. It should be one of:

Value Meaning NUM An integer value. NUM(max) An integer value between 0 and max. NUM(min, max) An integer value between min and max. NUM(min, max, increment) An integer value between min and max. Values must be min + an integer multiple of increment. NUM(x|y|z) An Integer value selection. Values must be one of x, y, z STRING A String STRING(x|y|z) String selection. Values must be one of x, y, z. Configuration Setting Object

Offset Size Name Discussion 0 2 Partition ID Partition ID this configuration setting applies to. 0xffff Indicates a panel-wide configuration setting. 2 2 Setting Index Index identifying which setting this is. 4 2 Setting Length (L) Length of the setting String. 6 6 + L String UTF-8 Encoded String representing the series of keys presses, or text to be displayed. Clock Time

Panels also track clock time, often based on information from the cell tower. This clock time may be separate from the timestamp used by the system, which should not be adjusted with changes to the system Clock Time. For all Clock Time fields, a setting of all 0xff means that value hasn't been set on the panel.

Offset Size Name Discussion 0 2 Year Unsigned Year (0-65534) 2 1 Month 1(January)-12 (December) 3 1 Day Day of month (1-31) 4 1 Hour 1-23 5 1 Minute 0-59 6 2 Milliseconds 0-60,000 8 1 TZ Data Length of the TZ Data String Length (TZ) 9 TZ TZ Data Time Zone Database Zone Name in UTF-8 (Example: America/Los_Angeles) (http://www.iana.org/time-zones) Controllers

Controllers are hardware or software components of the system that can be used to interactively control the panel. The most common example is a hardware Keypad, but the iHub software itself is a Controller, as would any touchscreen hardware communicating directly with the panel. A Controller object is used to identify where a particular action was initiated. A panel does not need to report any controllers if it does not differentiate events by hardware initiator:

-   -   An (optional) Name String     -   Type information

Offset Size Name Discussion 0 1 Controller ID Controller Number/Index 1 1 Controller Type See 0 2 1 User ID User Index associated with this Controller (if any) 0xff If the controller isn't associated with any User. 3 1 Zone Count (Z) Number of Zones associated with this Controller (i.e. buttons on a keyfob, tamper, panic keys on a keypad, etc.) 0 if the Controller has no associated zones. 4 2 * Z Zone IDs Zone IDs of each Zone associated with this controller. 4 + 2*Z 1 Model Length (M) Length of the Model String for this Controller. 5 + 2*Z M Model UTF-8 encoded Model string for this controller. Includes manufacturer and any Version string. 5 + 2*Z + 1 Name Length (N) Length of the Name String M for this controller. 6 + 2*Z + N Controller Name UTF-8 encoded name M for this Controller Controller Type Enumeration

This enumeration distinguishes between the various possible controllers in a system.

Value Meaning 0 Unknown 1 Wired Keypad 2 Wireless Keypad 3 Touchscreen Keypad 4 iHub SMA Server 5 Remote SMA Server 6 Keyfob 7 Encrypted Keyfob 8-254 Reserved User Codes

User codes identify which PIN codes are active in this partition, and what permissions and interpretations each of those user codes should have. A User code is shared across partitions, with the same access permission and other tags. Commands to change that user code change it for all partitions that user accesses. Some Panels might not report PIN information to bus/server queries. These panels should report a PIN length of 0 in response to Queries about a User Code.

User Code Object

Offset Size Name Discussion 0 1 User ID Index, the ID must be the same across all partitions this User has access to 1 1 Tag Count (T) Number of Tags describing this user. 2 1 Tag 1 See 0 3 (T total) . . . Tag T 1 1 PIN Length (P) PIN Length 0 to avoid reporting for security reasons. 2 P PIN UTF-8 Digits 1 1 Access Count (A) Number of Partitions this user has access to. 1 1 Partition ID 1 First Partition this user has access to. 2 (P) . . . Partition Other partitions ID P this user has access to. (one byte each.) P + 2 1 Name Length Number of bytes (NOT characters) in display name. 0 for No User Name. P + 3 Varies User name Display name, UTF-8 encoded. User Tags

User Tags are used to identify specific attributes for a given User. Normally, all Users will contain at least one Tag for that user's access level. A User has the same Tags (and thus, access permissions) across all partitions they have access to (reflected in the partition

Value Meaning 0 Unused 1 Dealer 2 Master Code 3 Installer Code 4 Partition Supervisor (aka Partition Master) 5 Normal User (aka Standard) 6 Guest User 7 Duress Code - Causes a Duress Alarm when this code is used for this Partition. (Normally a User tagged Duress wouldn't have other tags.) 8 Arm Only - This user can only arm, not disarm/bypass the partition. 9-255 Reserved PIN Code

Many Remote Commands require a PIN code to be properly executed. The PIN Code object is used to pass this Code to the Command, usually as part of an Extension (0) of the initial object.

Offset Size Name Discussion 0 1 PIN Length (P) 1 P PIN UTF-8 Digits CMS Channel

CMS Channel objects configure where a panel should attempt to send Alarm Reports, and how those alarm reports should be sent.

Offset Size Name Discussion 0 1 CMS Channel ID Channel Number 1 1 Channel Priority Lower number means higher priority 2 2 Timeout Timeout in seconds before a transmission on this channel is considered failed 4 1 Retry Number of failed retries on this channel before moving to next priority channel 5 1 Report Type (See 0) 6 1 Transport Type (See 0) 7 1 Server Path Size (S) 8 S Server Path Data (See 0) CMS Report Type

Value Meaning 0 Unknown 1 CCID 2 SIA 3-255 Reserved CMS Transport Type

Value Meaning 0 Unknown 1 Broadband - TCP 2 Broadband - UDP 3 Cellular - UDP 4 Cellular - SMS 5 Cellular - TCP 6 POTS 7-255 Reserved CMS Server Path

CMS server configurations are likely to vary from panel to panel, so the format of this configuration string is Device specific. It should always be parsable as a UTF-8 string. It is expected to contain APN configuration, Server IP: Port, Additional CMS configuration settings, CMS Phone number, or similar configuration based on the Transport Type and Panel details.

System Trouble Object

Troubles are issues with the Panel's hardware. There may be multiple troubles active on the panel at once, and they need to be reported separately from the overall panel configuration, partition and zone states.

Offset Size Name Discussion 0 1 Trouble Count (T) Number of System Trouble codes to follow. Count of Zero (0) means no troubles. 1 1 System Trouble 1 Enumeration, See 0 2 1 System Trouble 2 3 1 . . . 1 + T 1 System Trouble T. System Trouble Enumeration

Each active Trouble in the Panel is reported in a single byte, where the least significant 7 bits come from the following enumeration. The most significant bit is set to 1 if the condition is true and to 0 if the condition is false. Usually, only active Troubles are reported, so the MSB would only normally be set to 0 in an Async even indicating the Trouble had resolved itself. These are events that apply to the system as a whole as opposed to an individual zone or partition. This status should not be used to report similar troubles (such as Low Battery) from zone devices, that status is reported in a zone status report.

Value Meaning 0 Noop -- Not Used 1 Trouble: Low Battery 2 Trouble: AC Fail (i.e. AC power loss) 3 Trouble: Tamper 4 Trouble: Telephone Line Failure 5 Trouble: Cellular Radio Failure 6 Trouble: RF Jam 7 Trouble: Siren Failure 8 Trouble: Watchdog Restart 9 Trouble: Other (See Keypad) 10 Trouble: Hardwire 11 Trouble: Ground Fault 12 Trouble: Device Fail (deprecated - use Supervisory, 14) 13 Trouble: Ethernet Failure 14 Trouble: Supervisory (Panel or Device Absent) 15 Firmware Update In Progress 16 Communications Trouble (FTC) 17 Bus Trouble 18-99 Reserved for other system trouble conditions. 100 Forced bypass enabled 101-255 Reserved. Panel Event Queue

Many panels have an internal event queue, with a panel specific format, timestamping, etc, that may include more specific data or event types that aren't reported by SMA. SMA allows these event objects to be queried for panel specific debugging.

The Panel event queue is queried using the “Get Panel Event Queue Info” Command of Capability 2 (Panel Configuration.) This command returns a Panel Event Queue Info Object. The server can then ask for information on specific events using the “Get Opaque Panel Event” Command.

Opaque Panel Event Object

This is an arbitrary, panel specific blob of binary data about an event in the Panel.

Offset Size Name Discussion 0 2 Data Size (D) Number of bytes in the Data field. 2 D Event Data Arbitrary binary object representing an event on the Panel. Panel Event Queue Info Object

Offset Size Name Discussion 0 2 Queue Size Total Number of events the queue can hold 2 2 Queue Count Number of valid events currently in the queue. 4 2 Current Index of the most recent valid event Index in the queue. (Queue Indices start at 0, up to (Queue Size) − 1.) 6 1 Grows Up 0 - Queue grows “down” - later events have lower indices. 1 - Queue grows “up” - later events have higher indices. 7 1 Wraps 0 - Queue does not wrap. 1 - Queue indices wrap, index (Queue Size) is one higher than 0, etc. Partition Objects

Partitions are a central object type, used to track a subset of the panel which can be armed and disarmed separately. Each Partition has a set of sensor Zones assigned to it, and a Zone can only be assigned to a single Partition. Most actions a user performs are done on a partition, or some sub-object of a partition. The Partition object contains overall configuration information for the Partition, while the specific state is reflected in separate sets of objects tied to the Partition ID:

-   -   An Arm State object     -   A Partition Mode object     -   Active Alarm objects     -   Zones (include Zone State and Zone Config objects)         Partition ID—Zero is Reserved

Like most persistent configuration objects in the system, Partitions have unique IDs to track references to them from other objects. As with other IDs, no Partition should be assigned ID 255/0xff, as that is used to indicate an unknown or uninitialized value. However, Partition ID 0 is also reserved. Depending on panel implementation, Partition 0 may include an Alarm list for Panel-wide events such as RF jamming.

Partition Config Object

Offset Size Name Discussion 0 1 Partition ID Partition Number 1 1 Partition Type Partition Type (Normal, Shared, etc) See 0 4 2 Entry Delay 1 First Entry Delay in Seconds 6 2 Exit Delay Exit Delay in Seconds 8 2 Entry Delay 2 Second Entry Delay in Seconds 10 1 Name Length (N) Length of Partition Name field 11 N Partition Name UTF-8 Encoded Partition Type Enumeration

This is a simple enumeration, mostly for future extensibility.

Value Meaning 0 Standard Partition 1 Shared or Common Partition 2-254 Reserved 255  Unknown/Unassigned. Arm State Object

The partition's Arm State is changed regularly during normal panel operation, and is not considered part of the Partition's persistent configuration.

Offset Size Name Discussion 0 1 Partition ID Partition Number 1 1 Arm State Arm State Enumeration. See 0 2 2 Entry/Exit Delay Millisecond remaining in Remaining the Entry/Exit Delay. Arm State Enumeration

The arm state byte is divided into four fields:

7 6 5 4 3 2 1 0 In Exit Arming In Entry Arm state from the following table. Delay Allowed Delay

The lower 5 bits of the arm state is mapped to one of these values. This same enumeration is used whether the arm state is being sent from the server to the CPE (i.e. a “command”) or whether it is sent from the CPE to the server in a status or event report. The server will always set the upper three bits to zero when it sends a set arm state command.

The upper three bits are an adjunct to the enum. They should only be set by the SMA client based on the partition state. All Set Alarm State commands from the server should set these three bits to 0, and the client can ignore them in all Arm commands. The “in exit delay” bit should only accompany an Arm state, while it is ignoring Zone events during its exit delay. Similarly, “in Entry Delay” should be set while the partition is ignoring (some) zone events during the Entry Delay. Finally, the “arming allowed” bit MUST be set if the system is in a state where it can be armed, and MUST be cleared if the system cannot accept an arm command at this time (i.e. there are outstanding troubles or alarms that must be cleared or acknowledged, or zones that must be closed or bypassed.)

Value Meaning  0 Disarmed/disarm/off/clear  1 Reserved. 2-9 Reserved Non-Armed States 10 Armed Away 11 Armed Stay 12 Armed Night 13 Armed Away - No Auto Stay 14 Arm Motions 15 Subdisarmed 16 Armed Away Instant (No Entry Delay) 17 Armed Stay Instant (No Entry Delay) 18 Armed Night Instant (No Entry Delay) 19-31 Reserved Armed States Partition Mode Object

A partition can be put into other operational states independent of its Arm/Disarm status. The Partition Mode object is used to describe those states. As with Arm State, these are expected to change regularly as part of normal operation, and so are not considered part of the Partition's persistent configuration.

Offset Size Name Discussion 0 1 Partition ID Partition Number 1 1 Partition Mode Partition Mode(s) See 0 Partition Mode Enumeration

This bitfield is used to reflect information about the partition state separate from Arm/Disarm. Each Mode can change independent from the other, and from Arm state, although certain Mode+Arm State combinations may be impossible (Disarmed+Quick Exit, for example.)

Bit Meaning 0 Chime Mode - Chime on Sensor Open/Close for Sensors marked Chime-able 1 Quick Exit - The Partition is in Quick Exit mode, allowing for brief exits without Disarming. 2 Reserved 3 Reserved 4 Reserved 5 Reserved 6 Reserved 7 Reserved Alarms

Alarms are always reported on a particular partition, as they are tied to that Partition's Arm state. Any change in the alarm or arm states must be reported immediately. Whenever an alarm gets triggered or cleared, the CPE must send a message with zone status reports for all of the zones involved in the alarm. The CPE should send both a Zone Status change event and an Alarm event. The SMA server does not assume that a zone going into or out of Alarm state implies that the Partition has started or cleared an Alarm.

A typical sequence of events reported during arming would be:

-   1. Arm state changes from “Disarmed” to Arm-Away (ExitDelay) -   2. Exit door shows fault. -   3. Exit door fault is cleared. -   4. After the exit delay expires, arm state changes to Arm-Away

A typical sequence of event reports when the system is disarmed after entry:

-   1. Entry door shows fault -   2. Immediately, the Arm state changes to Arm-Away (EntryDelay) -   3. Entry door fault is cleared (optional) -   4. User clears the alarm, so the Arm state changes to “Disarmed”.

In the case of a “break in”, the alarm sequence of events is:

-   1. Entry door Zone opens and reports an Async Zone Status event. -   2. Immediately, the Arm state changes to Arm-Away (EntryDelay) -   3. Entry door fault is cleared (optional) -   4. After the entry delay expires, the faulted zone sends a Zone     Report Async event, reflecting it's “alarm” report is sent -   5. An Alarm Report Async Event is sent for the Partition, with     reporting status.     Alarm Objects

Alarm objects provide information about active alarms on the partition. There may be multiple alarms active on the same partition at the same time. In addition to being tied to a partition, they are identified with:

-   -   Alarm type (fire, motion, panic, duress, etc)     -   Source type (Zone, User, or Unknown)     -   Source Identifier (A Zone or User Index, or Unknown)     -   Reporting status, including channel, time, and report state

Offset Size Name Discussion 0 1 Alarm/Response The response determines which Type alarm type is reported. See 0 1 1 Partition ID Partition reporting this Alarm. 2 1 Source Type Alarm Source Enumeration, See 0 3 2 Source ID Zone ID, Controller + User ID, or Trouble. Depends on Source Type, See 0 5 6 Timestamp Time this Alarm started. Alarm/Response Type Enumeration

The alarm/response type is a 1-byte enumeration mapped to one of these values. Every zone must be associated with one of these values. This is the value that is returned in response to a “Get Zone Configuration” request (see appendix G). In this way, once the server knows how each zone is configured, it can properly handle alarm reports, either singly or in combination, by examining the zone status.

In some cases, depending on the CPE, some alarms can be reported which are not associated with a zone. Those alarms are reported using the “Misc Alarm” report type instead of the zone report. The reason is that, whereas the server already knows all about a zone and only needs a single “alarm” bit in the report, non-zone alarms must supply the alarm source and the alarm type (from this table) in the alarm event. The “Misc Alarm” report is similar to the “Misc Status” report in that the lower 7 bits represent the alarm type, while the most-significant bit is a flag indicating whether the alarm is on or off.

Once a “Misc Alarm” has been sent as “on”, it must be cleared when that alarm is no longer true. (This is exactly the same as for zone alarms—each alarm report requires a clear report to keep things in sync.) Ordinarily, this is accomplished by sending one clear event for each alarm that's been sent. However, to accommodate CPEs that clear all alarms simultaneously, such a CPE can send the “no alarm” message. The server will interpret any “Misc Alarm” event of “no alarm” type as indicating that all “Misc Alarms” have been cleared.

Response types are grouped into three categories based on how they behave when faults occur. “Standard” responses trigger an alarm if the panel (partition) is armed at the time of the fault. Responses with indexes between 1 and 31 are standard alarms. 24-Hr Audible (“Loud”) alarms are generated even if the panel is not armed, and as their name implies they make a loud sound (siren, alarm bell, etc) when they are triggered. Examples include CO, fire and some panic alarms. These alarms have indexes between 32 and 63. 24-Hr Silent (“Stealth”) alarms (indexes 64-95) similarly generate an alarm whether or not the panel is armed, but they are silent so as not to alert the intruder. Examples include duress and silent panic alarms. Panel Responses cause some action to be taken on the panel, but do not cause alarm reports. These events have indexes between 96 and 127.

Value Meaning Discussion 0 Not Used This zone shouldn't really be considered part of the system. Used for Zones that haven't been fully configured or installed. 1 General Used for a Burglary Alarm that is Burglary not generated by a more specific Response type. 2 Exit Fault Exit Fault Alarm. 3 Perimeter Always causes an instant Alarm (ignoring entry delay while the partition is Armed in any mode. 4 Entry/Exit When tripped, starts the Entry Delay 1 delay (duration defined by Configurable Entry Delay 1) if the partition is armed to a mode with an Entry Delay and the Exit Delay has expired. Once tripped, causes an Alarm if the system is not disarmed after Entry Delay 1. If partition armed to a mode with No Entry Delay, causes an instant Burglary Alarm when tripped. 5 Entry/Exit When tripped, starts the Entry Delay 2 delay (duration defined by Configurable Entry Delay 2) if the partition is armed to a mode with an Entry Delay and the Exit Delay has expired. Once tripped, causes an Alarm if the system is not disarmed after Entry Delay 2. If partition armed to a mode with No Entry Delay, causes an instant Burglary Alarm when tripped. 6 Interior When tripped, starts the Entry Delay 1 delay (duration defined by Configurable Entry Delay 1) if the partition is armed Away with Entry Delay enabled, and the Exit Delay has expired. Once tripped, causes an Alarm if the system is not disarmed after Entry Delay 1. If partition armed to Away with No Entry Delay, causes an instant Burglary Alarm when tripped. No Action if tripped while Armed Stay or Night. 7 Interior When tripped, starts the Entry Delay 2 delay (duration defined by Configurable Entry Delay 1) if the partition is armed Away with Entry Delay enabled, and the Exit Delay has expired. Once tripped, causes an Alarm if the system is not disarmed after Entry Delay 1. If partition armed to Away with No Entry Delay, causes an instant Burglary Alarm when tripped. No Action if tripped while Armed Stay or Night. 8 Interior The panel will send an Alarm when Follower this zone is tripped while the system is armed Away. If the panel is in entry delay, tripping this zone will not cause an alarm. No action if tripped while Armed Stay or Night. 9 Alarm or Aka Day/Night. Always causes an Trouble Alarm while the system is armed in any mode. While the system is disarmed, causes (and possibly reports) a panel trouble. 10 Monitor Zone has no alarm response. Similar to “No Alarm Response”, but some panels assign slightly different behavior to zones with this response type. 11 No Alarm This zone is configured to have Response no alarm response. 12 Night The panel will send an Alarm when Follower this zone is tripped while the system is armed Night. If the panel is in entry delay, tripping this zone will not cause an alarm. No action if tripped while Armed Stay or Away. 13 Night When tripped, starts the Entry Interior delay (duration defined by Delay 1 Configurable Entry Delay 1) if the partition is armed Night with Entry Delay enabled, and the Exit Delay has expired. Once tripped, causes an Alarm if the system is not disarmed after Entry Delay 1. If partition armed to Night with No Entry Delay, causes an instant Burglary Alarm when tripped. No Action if tripped while Armed Stay or Away. 14 Night When tripped, starts the Entry Interior delay (duration defined by Delay 2 Configurable Entry Delay 2) if the partition is armed Night with Entry Delay enabled, and the Exit Delay has expired. Once tripped, causes an Alarm if the system is not disarmed after Entry Delay 2. If partition armed to Night with No Entry Delay, causes an instant Burglary Alarm when tripped. No Action if tripped while Armed Stay or Away. 15 Trouble Panel reports trouble for this zone when it is tripped. No alarm. 16-31 Reserved 32 CO Alarm Carbon Monoxide detectors. (Without Verification) 33 Fire Alarm Fire/smoke/heat detectors. (Without Verification) 34 Police Alarm 24-hour Audible Panic Alarm. 35 Temperature For high/low temperature sensors - Alarm NOT Heat Sensors that detect fires. This is a type of 24-hour auxiliary alarm. 36 Freeze Alarm Freeze sensors. This is a type of 24-hour auxiliary alarm. 37 Water Alarm Water/flood sensors. This is a type of 24-hour auxiliary alarm. 38 Aux Alarm Personal Emergency Alarm. 39 Tamper Alarm Any device or system-module tamper that causes a tamper alarm. 40 Gas Alarm (including 24 Hour Gas). Note: this is for detecting gas that is not CO. 41 Waterflow For Sprinkler/Waterflow sensors, Alarm to detect when the sprinkler system is engaged. (Different from Water) 42 General Alarm (including Supervisory Buzzer) For alarms that don't easily align with any of the other specific types. 43 Fire Alarm This alarm must be verified with before being reported. Verification Another Fire w/Verification zone tripping, or this Zone continuing to be tripped, within a configurable timeout, verify the alarm. 44-63 Other 24-Hr Audible Alarms 64 Duress Alarm Duress code entered. 65 Aux Silent Silent personal emergency alarm Alarm 66 Police Silent 24-hour Silent Panic Alarm. Alarm 67 General Silent (including Supervisory Silent) Alarm 68 Silent Instant silent alarm when armed Burglary in Stay or Away mode (with or Alarm without Entry Delay). 69-95 Other 24-Hr Silent Alarms 96 Arm Away The Partition should be armed Away when this zone trips. Typically used for keyfob button zones. 97 Arm Stay The Partition should be armed Stay when this zone trips. Typically used for keyfob button zones. 98 Disarm The Partition should be disarmed when this zone trips. Typically used for keyfob button zones. 99 Arm Night The Partition should be armed Night when this zone trips. Typically used for keyfob button zones. 100-127 Reserved for Future Panel Actions 128-255 Reserved for Future Expansion Event Source

This enumeration identifies what or who in the system caused and event. Events are caused by a Zone, System Trouble, or User action.

Value Meaning 0 Unknown. Ignore Source ID 1 Zone, Source ID is a Zone ID 2 User Action: The first byte of Source ID is a Controller ID. (0xff if unknown) The second byte of Source ID is a User ID. (0xff if unknown) 3 System Trouble The first byte of Source ID is the System Trouble code (0) The second byte is 0. 4-255 Reserved. Zones

Zones reflect various types of sensors attached to this partition. Zone IDs are shared across all partitions in the system. Zones will often only be included in single Partitions, but the protocol provides for Zones that are included in multiple Partitions. Zones are identified by:

-   -   Zone Index or ID (Unique)     -   A Zone Config object describing the persistent configuration of         the Zone.     -   A Zone Status object describing the current state of the Zone.         Zone Config Object

Offset Size Name Discussion 0 2 Zone ID 2 1 Response Type The type of action taken when this zone is tripped. See 0 3 1 Hardware Type See 0 4 1 Zone Group Defines various attributes of the zone. See 0 5 1 Partition Number of Partitions this Count (P) Zone is part of. 6 P Partition ID 1 Partition IDs for each through P Partition this Zone is in. 6 + P 1 Name Size (N) Number of bytes (NOT characters) in display name. 8 N Name Name, UTF-8 encoded. Hardware Type Enumeration

The hardware type field of the zone configuration report. This same hardware type is also used in the “Misc Alarm” event report to indicate what triggered the alarm in cases where the trigger is not a zone.

Value Meaning Discussion  0 Unknown.  1 Standard Sensor. Use if more specific hardware type is not known.  2 Alarm Panel Key(s) I.e. keypad emergency/panic buttons 3-9 Reserved 10 Unspecified Keyfob Keychain remote 11-20 Keyfobs for users 1-10 21 Door/Window Sensor For panels that don't support separate types for Door and Window 22 Freeze Sensor 23 Temperature Sensor 24 Motion Sensor 25 Fire/Smoke/Heat Used for general fire detection Sensor sensor, including ones that include BOTH smoke & heat sensors. See separate Smoke Sensor & Heat Sensor types for panels that can further distinguish those. 26 Pressure Sensor 27 CO Sensor 28 Glass Break Sensor 29 Water Sensor Water/flood 30 Keypad Remote 31 Panic Button Single-button remote 32 Gas Sensor 33 Shock Sensor 34 Local Annunciator (Siren) 35 System/Supervisory Zone 36 Sprinkler/Water flow Sensor 37 Tamper Sensor 38 Door Sensor When panel can distinguish specifically that the zone is for a door vs. a window - else use Door/Window Sensor 39 Window Sensor When panel can distinguish specifically that the zone is for a door vs. a window - else use Door/Window Sensor 40 Smoke Sensor When panel can distinguish specifically that the zone is for a smoke detector (not heat detector or a combo device) - else use Fire/Smoke/Heat Sensor 41 Heat Sensor When panel can distinguish specifically that the zone is for a heat detector (not heat detector or a combo device) - else use Fire/Smoke/Heat Sensor 42 Environmental General purpose when none of Sensor the more specific ones are a good fit  43-128 Reserved 129  Simple Lamp 130  Dimmer Lamp 131-254 Reserved Zone Group Enumeration

Zones may also be configured into groups to control their interaction with various panel features, independent of their hardware type. Often, these Groups will interact with certain panel features or Modes to configure specific functionality. This bitfield defines 8 potential groups; a zone can be placed into any or all of them. When a zone is part of a specific group, that is another way of saying that it has the “attributes” of that group.

Bit Meaning Discussion 0 Chime-able Zones in this group should cause a chime when Opened/Closed, if the Partition is in Chime Mode (See 0) 1 Supervised This zone should cause a supervisory report/alarm if it's not seen by the panel within a configurable timeout. 2 Bypass Group This zone should be bypassed or unbypassed as part of the Bypass Group for this partition. 3 Auto-Bypass Aka “Vent Zone”. System can be armed if zone is tripped. While the system remains armed, if the zone is subsequently closed and then tripped again, the behavior is determined as follows: If the zone is also in the Auto Unbypass On Normal group (see next item), then an alarm will occur Otherwise, no alarm occurs (all additional zone trips will not cause an alarm during the current arming period) 4 Auto Unbypass Aka “Vent Re-Arm”. Only applicable to zones On Normal that are also in the Auto-Bypass group. See Auto-Bypass description for details. 5 Alarm Report 6 Reserved 7 Reserved Zone Reporting

While the rarer zone-related events (low battery, tamper, etc) are always reported in real time, zone fault events that do not trigger an alarm are treated differently. How these routine events are treated depends on how the zone is configured to report. Each zone is assigned a Report State in its Zone Config object (See 0 and 0)

Zone Reporting Object

Each SMA session needs to be able to control the stream of zone reports coming from the CPE. Zone reporting objects are used to configure reporting state for each Zone, even if the connection would not normally support other kinds of Zone Configuration.

Offset Size Name Discussion 0 2 Zone ID 2 1 Zone Report See 0 Enumeration Zone Report Enumeration

The Zone Reporting field of Zone Config describes whether events on this Zone should be reported immediately, or be queued up with other Zone Status events.

Bit Meaning 0 Report all events: 0 - Mask Faults 1 - Report all events 1 Report Immediate 0 - Report When Convenient 1 - Report Immediate 1. Faults Masked Routine, non-alarm faults on a masked zone are never reported. Alarm and various trouble conditions (battery, tamper, etc.) are always reported. This type of reporting status is typically applied to motion sensors, but could be applied to any zone type. Support for this reporting type is MANDATORY. 2. Report Immediate Events on zones marked “report immediate” are always reported when they occur. If any non-immediate events are queued up, they are sent along with the immediate report. If queued events are sent, they MUST be in proper temporal order. Support for this reporting type is also MANDATORY. 3. Report When Convenient Zones which aren't marked Report Immediate are considered “report when convenient.” If the CPE is capable of queuing up events, faults on zones marked this way SHOULD be queued up until its “convenient” to report them. Note that these MUST be reported eventually. “Convenient” in this context means:

-   -   a. along with an immediate-type report,     -   b. when the CPE's event queue is filled,     -   c. after a configured cache-flush period,     -   d. immediately if the CPE does not support an event queue,     -   e. immediately whenever a remote control session is open or,     -   f. immediately if any partitions associated with the zone is         armed.         Support for this type of reporting state is implicit, given that         a CPE is always allowed to send this type of event immediately.         However, in order to drastically reduce the number of message         and overall bandwidth required for event reporting, CPE         designers are highly encouraged to queue these non-essential         events if possible.         Zone Status Object

Offset Size Name Discussion 0 2 Zone ID 2 1 Zone State See 0 Zone State Enumeration

The zone status is reported as a bitmap with the following meanings. All bits must be valid in every report. In other words, this bitmap must represent the current state of the zone. For example, as long as a zone has a low battery condition, bit 3 must be set in every report sent, no matter what change triggered the event to be sent.

This encoding is used for both asynchronous zone event reports and in responses to a zone status request.

Bit Meaning 0 Alarm: 1 = causing an alarm 1 Fault: 0 = not fault, 1 = fault 2 Tamper: 1 = tampered 3 Battery: 1 = low battery 4 Supervision: 1 = failed supervision 5 Misc Trouble: 1 = trouble 6 Bypassed, 1 = currently bypassed 7 Reserved. Zone Learning

Most Add/Change/Remove commands are fairly self explanatory, as they refer only to the internal configuration state of the Panel. Adding Zone is more complicated, as it involves discovering the external sensor hardware, telling that hardware to pair with the Panel, and reporting that potential new Zone to the SMA server for addition. This process is called Zone Learning, and is intended to be compatible with a broad range of Panels.

Zone learning is initiated by the SMA server, for a particular Partition, using the Enter Zone Learn Mode Command (Value 3, See 0). This command may return a message specific error code from the following table, in addition to the normal Command Error codes from Section 0

Value Meaning 128 Already in Learn Mode for a different Partition 129 Already in Learn Mode for this Partition 130 Can't enter Learn Mode from this Arm State. 131-255 Reserved

If the Enter Zone Learn Command succeeds, the Panel will send a “Zone Learn Mode Entered” Async event. This will indicate that the panel is in a state to detect and add new Sensor Zones.

When the Panel successfully detects a new sensor being added (using whatever Panel specific process are require to trip/pair the sensor) it will send a “Zone Learn Detected” Async event to the SMA server. This event will include a Zone Config object for the newly discovered Sensor. This object indicates the provisional Zone ID allocated for the new Sensor, as well as the hardware type and other attributes learned from the sensor detection. This Zone ID will only be valid until the server accepts or rejects the new Zone.

The SMA server can now choose to either Accept or Reject the new Zone by sending the Zone ID object in a “Zone Learn Accept (Capability 2, Type 3)” or “Zone Learn Reject (Capability 2, Type 4)” command. If the Zone is accepted, the Panel should send a “Zone Added” Async event, and the Zone will now be listed as part of the configuration. This should also cause a “Config Change” event to be send to inform all Capability 1 devices to update their sensor lists. If the new Zone is rejected, the sensor will be returned to its unlearned state, and the Panel will send a “Zone Learn Rejected” Async event. The provisional Zone ID will be purged, and may be allocated again to a newly learned/added Zone.

This process may be repeated as needed. Once the Server is finished with all Zone Learning, it sends the “Exit Zone Learn Mode” command. The Panel responds with a “Zone Learn Mode Exited” Async event. Some panels may have an automatic timeout of Zone Learning Mode, or automatically leave this mode after a sensor has been detected. These Panels should send the “Zone Learn Mode Exited” Async event in that case, without a corresponding “Exit Learn Zone Mode” Command.

Zone Serial Number Object

Once a Zone has been learned, it will occasionally need to be added to a Partition explicitly. For instance, after the Panel has completed a firmware upgrade, it may need to restore its device configuration via SMA. Rather than repeating the Zone Learning process, most Panels provide a mechanism for adding a Zone based on a unique identifier, called the Zone Serial Number. The Serial Number data is entirely Panel/Vendor specific. The only requirement is that a Zone Serial Number returned from a Get Zone Serial Number Query can be used to later re-add that Zone using the Add Zone By Serial Number Command.

Offset Size Name Discussion 0 1 Partition ID Specifies the Partition ID to add the Zone to for Add Zone By Serial Number 1 2 Zone ID Zone ID for this Serial Number. Set to 0xff during Add Zone By Serial Number 3 1 Serial Size (S) Size in Bytes of the Serial Number 4 S Serial Number Bytes specifying a Unique Zone Sensor Monitor/Control Devices

Monitor/control (“m/c”) devices such as lights, locks, etc are treated, for the most part, identically to zones. While not technically a zone, each device must be assigned a unique zone number, and uses the zone number as a “key” in both commands and status reports. The main distinctions between zones and m/c devices are:

-   -   1. Status reports, both synchronous and asynchronous, have a         different format to accommodate the additional information         available.     -   2. Precise definition of the meaning of the m/c status reports         is outside the scope of this document. Instead, the protocol         allows for variable-size data in both commands and reports.

As with zones, the configuration of monitor/control devices is not part of this protocol (which simply provides ongoing monitor and control capability). The CPE must be completely configured in all respects prior to using this protocol. The only configuration command ever sent by the server through this protocol is the CPE interface configuration (appendix J)

M/C Command Object

Offset Size Details 0 2 Zone ID (0-65535) 2 1 Size in bytes of command data.  3+ Variable Command data (See specific device type for details). M/C Report Object

Offset Size Details 0 2 Zone ID (0-65535) 2 1 Size in bytes of device data.  3+ Variable Device status data (See specific device type for details). Error Code Enumeration

If the panel encounters an error in executing a remote command, it should set the Error Code field in the Remote Response payload. An error code of 0 indicates success. Error codes below 128 are shared between all messages in the system. Some shared codes only relate to specific commands/actions (arming) for legacy reasons. Codes of 128 and above are specific to the Request or Event type.

Value Meaning 0 No Error (Command succeeded as expected). 1 Invalid PIN 2 Can't arm (unbypassed zone(s) open) 3 Can't arm (already armed) 4 Panel Busy (try again later). 6 Panel in wrong state for operation 7 Can't bypass one or more zones 8 Not implemented 9 Unsupported Capability 10 General Permission violation (This user does not have permission for this action on this Partition.) 11 Dealer Permission violation (This action requires the Dealer PIN) 12 Installer Permission violation (This action requires the Installer PIN) 13 Master Permission violation (This action requires the Master PIN) 14 Supervisor violation (This action requires a Supervisor Permission on this partition.) 15 Downloader Action in progress. 16 Firmware upgrade in progress. 17 Attempt to change a fixed configuration value. (Panel Vendor, Zone hwType, etc.) 18 Installer Mode - Operation in progress. 19 Configuration error - Parameter out of range. 20 Parameter error - Parameter of a command is the wrong object type, or has other parsing errors (too short, string length mismatch, etc.) 21 Data not Available - Data requested in a Query is no longer available. 22 Configuration Data Overwrite - The command is attempting to modify data that is fixed, or already allocated (such as adding an object with an already used Index, which should be changed with an Edit command instead.) 23-98 Reserved. 99 Unexpected Error (an internal panel error) 100-127 Reserved 128-255 Message Specific Error Code. Downloading and Programming

Many panels have additional, panel specific mechanisms for storing, managing, and downloading complete sets of configuration information. These Downloading operations are usually driven by a vendor specific Server/Program called a downloader. SMA needs to both synchronize with, and drive these Downloader operations.

Panel software/firmware can also often be upgraded remotely. Many times, the SMA server is the primary pathway for such Firmware Upgrades.

Firmware formats and Downloader configuration are all very panel and vendor specific. SMA provides simple mechanisms for setting and retrieving general configuration for both the Downloading and Programming, driving generic actions and receiving status updates from each.

In addition to the Async Events for Download and Programming, the Panel should send Async events updating the Panel Mode (0) to indicate when these events happen:

-   -   2. The Panel Configuration is invalidated (Panel Mode 6         “Downloader, Configuration Invalid” or 7 “Programming,         Configuration Invalid”. Entering this state tells the SMA server         that the panel is not accepting normal operations, and its         configuration is in an indeterminate state. The SMA server will         not assume that any configuration beyond CPE and Panel         Vendor/Model information will persists after this Mode is         indicated. This Mode should be used for major changes to the         Zone, Partition, User and other configuration lists. This mode         change is reported to eliminate the need to send a whole series         of Async Events to reflect removing every Zone, Permission,         User, and Partition in the system. Minor changes should send         specific Async Events for each configuration change.     -   3. The Panel Configuration has been reset. (Panel Mode 8         “Factory Reset.”) The Panel Configuration has been completely         wiped. If the SMA server is managing a persistent configuration         for this deployment, the server can being to set up the correct         configuration on recognition of this Mode.     -   4. The Panel Configuration has been set (Panel Mode 9 “Download         Configuration Completed.” A new Panel configuration has been set         by the Downloader, and the SMA server should being updating its         configuration using the normal Queries.         Appendix A. AES/CBC-256 with Initialization Vector

The default encryption method uses the Advanced Encryption Standard with a 256 bit (32-byte) key, seeded by an initialization vector (128 bits/16 bytes), with Cypher Block Chaining. Details, libraries and code for this method are readily available.

AES-256 requires a shared 32-byte key which must be distributed out-of-band. How this key is distributed is outside the scope of this specification.

The initialization vector is a 16-byte array composed of the 6 bytes of the header timestamp repeated twice followed by the 4 most significant bytes of the timestamp. For example:

-   -   TS bytes: 00 01 02 03 04 05     -   Corresponding IV: 00 01 02 03 04 05 00 01 02 03 04 05 00 01 02         03

When data length is a multiple of the block size (16 bytes) then padding is increased by 1 additional block.

Appendix B. CPE Interface Configuration

CPE interface configuration strings are used by older versions of the protocol, on more restricted devices, to do much of the configuration done through CMS Channel objects currently. They are included here as a reference.

The interface configuration is sent either as a standard remote control request or via an SMS message. Its primary purpose is to set the server addresses and the event reporting parameters. This message is sent as text that defines a number of configuration properties as name=value pairs. The CPE MUST validate that the config key sent in the message matches the CPE's key. If the key sent in the message is wrong, the CPE simply ignores the message.

When sent over a Remote Control channel rather than directly via SMS, the SMS is encapsulated in a Config String object.

Offset Size Name Discussion 0 2 Config String Length in bytes of the Config String Length (S) 2 S Config String UTF-8 encoded string, matching the SMS string format below.

The CPE returns a similar Config String object in response to a “Get Interface Config”.

Common Properties

Property Field ID Description Example Header header Constant preamble “ICCFG” CPE k Usually the MAC 1201345678    Config address, but can be Key dynamically created out-of-band if the CPE supports it. Security sk If a shared AES TBD Key security key is in place, this will be set based on the key and a proprietary algorithm shared between iControl and the CPE vendor. APN1 s1 Server address to 192.168.1.16 Server use when Address communicating over the primary APN. APN1 rc1 Server port for  11611= RC Server remote control Port connections. APN1 Event ev1 Server port for 11612 Server Port event reports. APN2 Server s2 Server address to 192.168.2.16 Address use when communicating over the secondary APN. APN2 rc2 Server port for 11613 RC Server remote control Port connections. APN2 Event ev2 Server port for 11614 Server Port event reports. Retry rt Event report retry 10 10 20 30 . . . Intervals intervals, in seconds. “ . . . ” indicates the end of the list, and that the preceding interval should be used until the retry time expires. Retry How long to try 86400 (24 Timeout before giving up hours) and discarding the event report. Cache cx How long to cache 86400 (24 Expiration non-essential hours) events. TCP ka Maximum rate at 120 (2 Keepalive which to check minutes) TCP connection during a remote control session. Set to zero for no keep-alives. Security sk If a shared AES Determined by Key security key is in iControl and place, this will CPE vendor, be set based on the based on CPE key and a capabilities. proprietary algorithm shared between iControl and the CPE vendor. Expiration ts Hex representation 010203040506     Timestamp of a 6-byte timestamp after which the SMS should be ignored. Client hi Interval in seconds 30 (30 Heartbeat that a non-GSM seconds) Interval client should send the Asynchronous Client Heartbeat.

Example of an Interface Config Message

ICCFG

k=010203040506

s1=192.168.1.16

rc1=11611

ev1=11612

s2=192.168.1.16

rc2=11613

ev2=11614

rt=10 10 15 15 30 30 60 . . . 1800

ka=120

cx=86400

sk=xxxxxxxxxxxxxxxx

ts=010203040506

The very first line contains the string “ICCFG” in order to identify the purpose of the message. This is included at the beginning of every config file string, whether it is sent via an SMS, as a command from the server in a remote control session, or as a response to a request to the CPE for interface status.

Each subsequent line begins with the property ID followed by an equals sign and the value associated with the specified property. There must be no spaces before or after the equals sign, nor before the property ID. Everything after the equals sign, up to but not including the end-of-line, are part of the property value. The value itself may contain spaces, as seen above. Properties may appear in any order—both the CPE and the server must make no assumptions regarding in what order the properties will be present in the config string.

The CPE should simply ignore any properties that it does not support. Additional property types may be added without affecting the protocol version number. Similarly, any properties that the CPE has stored should retain their original value if the configuration message does not contain a value for them. There is no guarantee that a configuration message sent to the CPE will contain all of the values supported by the CPE. The server may well send properties in separate messages. This is especially true if the configuration is sent via SMS. However, the CPE MUST report ALL of the interface properties that it supports when an Interface Config request is sent to it. (Note that data sent in this direction is never sent over SMS, so the SMS character limit does not apply).

Upon receipt of the config message, the CPE must compare the new settings with its current settings. If they are different, the CPE must update its configuration. If all of the settings sent match the current settings, the CPE MUST NOT perform ANY externally-visible state change nor perform any time-consuming tasks such as updating flash, reporting config changes to a 3rd party server, etc.

If the config command is received via SMS, once the CPE has handled the config message internally (whether or not any changes were made), it MUST initiate a remote control to the server using the new configuration. Hence a config SMS that matches the current config is treated exactly like a wakeup SMS.

When the panel finds multiple SMS messages waiting in its queue, only the last SMS message in the queue should be processed and the others should be ignored and deleted.

The retry intervals shown in the example indicate that the first two retries (if any) should occur at 10 second intervals, the next two at 15 second intervals, another two at 30 second intervals, and subsequent ones at 60 second intervals until the retry timeout period has expired (½ hour—1800 seconds—after the first report attempt).

The TCP keepalive time should default to 0 if the panel is able to check for SMS messages while a TCP connection is established. If the panel is not able to check for SMS messages while a TCP connection is established then the keepalive time should default to 120 (2 mins). When the keepalive time is set, the keepalive interval should match the time setting and the retry should be set to 5.

If an absolute timeout is required on TCP connection (regardless of keepalive or traffic), it should be between 2 and 6 hours.

Heartbeat Interval, with property id “hi” specifies the interval in seconds that a non-GSM client should send a Client Heartbeat Asynchronous Event Message. The default value for this should be 30 (seconds). A Client Heartbeat should only be sent after the time specified by the heartbeat interval has passed since the last Asynchronous Event Message transmission.

Security Considerations

The config SMS capability is a potential security concern, since it can be used to “take over” the security panel by modifying the server address. If there is a shared AES key in place, the CPE can check the “sk” property to validate the server. Otherwise, it is recommended that a configuration command sent via SMS only be honored if the panel is in a special mode (e.g. “program” mode) temporarily set by the installer during installation. In any event, basic security is maintained by keeping the CPE's (phone number) to MAC address mapping secure. As long as that mapping is secure, the CPE can authenticate the SMS by checking that the “k” property matches its own MAC (or whatever permanent key is used).

Appendix C. SMS WAKE Message

The wakeup SMS is sent as text. It contains the following data. The CPE MAY but does not have to validate that the unique ID sent in the SMS matches the CPE's unique ID. The data format (name=value) is identical to the configuration command's.

When the panel finds multiple SMS messages waiting in its queue, only the last SMS message in the queue should be processed and the others should be ignored and deleted.

The panel should not allow more than one simultaneous TCP connection. When a wakeup command is received while an existing TCP connection is underway, the existing TCP connection should be gracefully terminated and a new one established. This algorithm is used to address the situation where the TCP keepalive is set to 0, the connection goes down in a non-graceful manor (eg. no FIN packet received) and the server is attempting to re-establish the TCP connection.

Property Field ID Description Example Header header Standard preamble. “WAKEUP” CPE k Usually the MAC 112233445566 Unique ID address Security sk If a shared AES Determined by Key security key is in iControl and place, this will CPE vendor, be set based on based on CPE the key and a capabilities. proprietary algorithm shared between iControl and the CPE vendor. Expiration ts Hex representation 010203040506 Timestamp of a 6-byte timestamp after which the SMS should be ignored.

Wakeup SMS Example

WAKEUP

k=010203040506

sk=xxxxxxxxxxxxxxxx

ts=010203040506 

What is claimed:
 1. A server comprising: one or more processors; and memory storing instructions that, when executed by the one or more processors, cause the server to: send, to a computing device associated with a premises management system located at a premises, and via a first channel associated with a first channel type, first data, wherein the server is located external to the premises; and receive, from the computing device, and via a second channel associated with a second channel type, second data associated with the first data, wherein: the first data indicates an instruction for the premises management system to cause a state change of at least one of the premises management system, a premises device of the premises management system, or the computing device, and the second data indicates one or more of a confirmation of the state change or an error message associated with the state change.
 2. The server of claim 1, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 3. The server of claim 2, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 4. The server of claim 3, wherein at least one of the reliable protocol or the connection-based protocol comprises Transmission Control Protocol (TCP) and at least one of the unreliable protocol or the non-connection-based protocol comprises User Datagram Protocol (UDP).
 5. The server of claim 1, wherein the instructions, when executed by the one or more processors, further cause the server to: receive, from the computing device, and via the second channel, third data indicating a state change of the premises management system or a state change of a premises device of the premises management system.
 6. The server of claim 1, wherein the computing device comprises at least one of a customer premises equipment (CPE) device, a security panel, a control panel, a controller, a gateway, or a touchscreen device.
 7. A non-transitory computer-readable medium storing instructions that, when executed cause: sending, by a server located external to a premises, to a computing device associated with a premises management system located at the premises, and via a first channel associated with a first channel type, first data; and receiving, by the server, from the computing device, and via a second channel associated with a second channel type, second data associated with the first data, wherein: the first data indicates an instruction for the premises management system to cause a state change of at least one of the premises management system, a premises device of the premises management system, or the computing device, and the second data indicates one or more of a confirmation of the state change or an error message associated with the state change.
 8. The non-transitory computer-readable medium of claim 7, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 9. The non-transitory computer-readable medium of claim 8, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 10. The non-transitory computer-readable medium of claim 9, wherein at least one of the reliable protocol or the connection-based protocol comprises Transmission Control Protocol (TCP) and at least one of the unreliable protocol or the non-connection-based protocol comprises User Datagram Protocol (UDP).
 11. The non-transitory computer-readable medium of claim 7, wherein the instructions, when executed, further cause: receiving, by the server, from the computing device, and via the second channel, third data indicating a state change of the premises management system or a state change of a premises device of the premises management system.
 12. The non-transitory computer-readable medium of claim 7, wherein the computing device comprises at least one of a customer premises equipment (CPE) device, a security panel, a control panel, a controller, a gateway, or a touchscreen device.
 13. A server comprising: one or more processors; and memory storing instructions that, when executed by the one or more processors, cause the server to: send, to a computing device associated with a premises management system located at a premises, and via a first channel associated with a first channel type, first data, wherein the server is located external to the premises; and receive, from the computing device, and via a second channel associated with a second channel type, second data associated with the first data, wherein: the first data indicates a request to send, to the server, data indicating one or more of: a state of at least one of the premises management system, a premises device of the premises management system, or the computing device, or a configuration parameter of at least one of the premises management system, the premises device, or the computing device, and the second data indicates the requested data.
 14. The server of claim 13, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 15. The server of claim 14, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 16. The server of claim 15, wherein at least one of the reliable protocol or the connection-based protocol comprises Transmission Control Protocol (TCP) and at least one of the unreliable protocol or the non-connection-based protocol comprises User Datagram Protocol (UDP).
 17. The server of claim 13, wherein the instructions, when executed by the one or more processors, further cause the server to: receive, from the computing device, and via the second channel, third data indicating a state change of the premises management system or a state change of a premises device of the premises management system.
 18. The server of claim 13, wherein the computing device comprises at least one of a customer premises equipment (CPE) device, a security panel, a control panel, a controller, a gateway, or a touchscreen device.
 19. A non-transitory computer-readable medium storing instructions that, when executed cause: sending, by a server located external to a premises, to a computing device associated with a premises management system located at the premises, and via a first channel associated with a first channel type, first data; and receiving, by the server, from the computing device, and via a second channel associated with a second channel type, second data associated with the first data, wherein: the first data indicates a request to send data indicating one or more of: a state of at least one of the premises management system, a premises device of the premises management system, or the computing device, or a configuration parameter of at least one of the premises management system, the premises device, or the computing device, and the second data indicates the requested data.
 20. The non-transitory computer-readable medium of claim 19, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 21. The non-transitory computer-readable medium of claim 20, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 22. The non-transitory computer-readable medium of claim 21, wherein at least one of the reliable protocol or the connection-based protocol comprises Transmission Control Protocol (TCP) and at least one of the unreliable protocol or the non-connection-based protocol comprises User Datagram Protocol (UDP).
 23. The non-transitory computer-readable medium of claim 19, wherein the instructions, when executed, further cause: receiving, by the server, from the computing device, and via the second channel, third data indicating a state change of the premises management system or a state change of a premises device of the premises management system.
 24. The non-transitory computer-readable medium of claim 19, wherein the computing device comprises at least one of a customer premises equipment (CPE) device, a security panel, a control panel, a controller, a gateway, or a touchscreen device.
 25. A server comprising: one or more processors; and memory storing instructions that, when executed by the one or more processors, cause the server to: receive, from a computing device associated with a premises management system located at a premises, and via a first channel associated with a first channel type, first data comprising configuration data associated with the premises management system, wherein the server is located external to the premises; and send, to the computing device, and via a second channel associated with a second channel type, second data associated with the first data.
 26. The server of claim 25, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 27. The server of claim 26, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 28. The server of claim 27, wherein: the first data indicates a configuration status of the computing device, and the second data indicates an instruction to send, to the computing device, data indicating a configuration parameter for the computing device.
 29. The server of claim 25, wherein: the first data indicates zone information associated with a zone detection operation by the computing device, and the second data indicates an acceptance or rejection of a zone detected by the computing device.
 30. A non-transitory computer-readable medium storing instructions that, when executed cause: receiving, by a server located external to a premises, from a computing device associated with a premises management system located at the premises, and via a first channel associated with a first channel type, first data comprising configuration data associated with the premises management system; and sending, by the server, to the computing device, and via a second channel associated with a second channel type, second data associated with the first data.
 31. The non-transitory computer-readable medium of claim 30, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 32. The non-transitory computer-readable medium of claim 31, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 33. The non-transitory computer-readable medium of claim 32, wherein: the first data indicates a configuration status of the computing device, and the second data indicates an instruction to send, to the computing device, data indicating a configuration parameter for the computing device.
 34. The non-transitory computer-readable medium of claim 30, wherein: the first data indicates zone information associated with a zone detection operation by the computing device, and the second data indicates an acceptance or rejection of a zone detected by the computing device.
 35. A system comprising: a computing device associated with a premises management system located at a premises; and a server, located external to the premises, configured to: receive, from the computing device, and via a first channel associated with a first channel type, first data comprising configuration data associated with the premises management system; and send, to the computing device, and via a second channel associated with a second channel type, second data associated with the first data.
 36. The system of claim 35, wherein the first channel uses a first protocol and the second channel uses a second protocol.
 37. The system of claim 36, wherein the first protocol and the second protocol each comprise a different one of a reliable protocol, a connection-based protocol, an unreliable protocol, a non-connection-based protocol, or a short message service (SMS) protocol.
 38. The system of claim 37, wherein: the first data indicates a configuration status of the computing device, and the second data indicates an instruction to send, to the computing device, data indicating a configuration parameter for the computing device.
 39. The system of claim 35, wherein: the first data indicates zone information associated with a zone detection operation by the computing device, and the second data indicates an acceptance or rejection of a zone detected by the computing device. 